Illinois Tool Works Sucks Customer Reviews and Feedback

From Everything.Sucks

Illinois Tool Works Inc. or ITW is an American Fortune 200 company that produces engineered fasteners and components, equipment and consumable systems, and specialty products. It was founded in 1912 by Byron L. Smith.

Today, it employs approximately 45,000 people in hundreds of businesses across 53 countries,and is based in Glenview, Illinois, a suburb of Chicago, Illinois.

ITW has more than 18,000 granted and pending patent applications worldwide. The company typically ranks in the top 100 of patent issuers in the U.S.

A upset former employee said this in a review about the work environment "I have never been lied to by management as much as I have working for Illinois Tool Works. This is a company that is all about greed. Hourly employees have to ask permission over the radio to use the restroom, its ridiculous!"


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Former Employee - Administrative Assistant says

"If they want to get rid of you, they will either A. Hire someone to work under you, give them a new title and eliminate your position or B Destroy your self esteem with horrible reviews that no matter what you say, or how hard you work, will never get better, then put you on a "performance plan" that is basically 99% chance of them having "justifiable cause for termination". Theft runs rampant and they refused to install cameras because if they did, it would show they didn't"trust" their employees. Its a dog eat dog environment. Don't trust anyone, especially in HR."

Former Employee - Manager says

"Human Resources discriminates and is not fair"

Former Employee - Manager says

"Racist company. They are old and backwards."


"Sorry to hear of your experience. The positives of great pay, benefits, and community investment are tough to counterbalance if you aren't feeling connected the the culture otherwise. As a global employer, we are committed to providing market competitive compensation and benefits, maintaining fair labor practices, and ensuring a work environment that reflects our core values and culture everywhere we operate. We welcome your specific feedback in our quest to continuously improve the workplace."

Former Employee - Assembly Line Worker says

"You will be abused for being 'weird', as I was. Yelled at, work sabataged, drugs in drinks, lied about, threatened, and more. Sad part all from church goers."

Former Employee - Manager says

"Poor leadership at the GM level."

Former Employee - Shipping Manager says

"Horrible upper management. No concrete foundation, no structure, no official training procedures, no support towards success, and s very stressful environment that is caused by the persons running the facility. Both are closet racist, that talk down to any minority during any type of conversation. The turnover rate for seasoned employees has reached disrespectful numbers."

Current Employee - Anonymous Employee says

"GM lacks character, trust, and vision. He is a puppet to ITW corporate and will deter/back-stab anyone with more potential and vision than him, which puts us all at a virtual stand-still. That also creates a toxic culture and a bunch of "yes" staff. Promotion is very limited except to those yes people; if you are over 40 then forget about it."

Former Employee - Anonymous Employee says

"This company has the worst recruiters. Recruiters need better communication skills."

Engineering Lab Technician (Former Employee) says

"For most of my time here, I didn't feel like I was a valued part of the company, just a tool to be used, mistreated, and underappreciated. There was never any communication from management, and I was given no way to communicate with anyone. The tasks I was assigned were so physically straining that it was painful for my back and legs. The working conditions were very poor, including being loud, unorganized, and no air conditioning with little air circulation. Safety is not taken seriously.NoneLow pay, Poor working conditions, Poor management, No communication"

Rover (Former Employee) says

"There is management there racist and does discriminate against employees to have them quit. Please look into this for no one talks about it or does anything it’s pretty sad."

Assemble Line Worker (Former Employee) says

"If you want to be slave that has machine alarms to rotate in every assembly position during the day this job is for you ,Every day I had to listen to those alarms ,People come and go or don’t even last a day in that place specially temps .I understand the conditions is a horrible vibe people is negative. Good thing I left that place before I lost my mind. Also they keep track of your 30 minute lunch everyone is back on their station ASAP I’m like these people are dedicated to the company not me tho I rather work at the mall than itw."

Maintenance Technician (Former Employee) says

"I have never been lied to by management as much as I have working here. This is a company that is all about greed. Hourly employees have to ask permission over the radio to use the restroom.I spent the last 10min trying to think of something, I cannot think of any.Everything"

Manufacturing supervisor (Former Employee) says

"Complaints to corporate go unrecognized. Lack of appreciation for all employees from the plant manager. Expect to work long hours with little recognition."

Batch Maker (Former Employee) says

"Very Disrespectful Management who get off on making you feel like your nothing less than cheap labor. No Communication, No Training, No proper PPE, Fast Food Workers are making batches with no prior Experience"

Scott Jensen (Former Employee) says

"If you like to do stuff mechanical this job is for you as you have to put in and take out mold's from molding machines. Plus you have machine alarms going off all day so you can't get your work done."

Press Operator (Former Employee) says

"Was a good Company but they closed. Some of the people are great to work for. The job was easy. The pay was good and benefits was great. Upper management can use some work."


"Upper management makes inconsistent decisions with a complete disregard for how it affects current personnel. Don't bother looking for a solid answer because it will change with the wind if you ever get one. Expect to be overburdened due to management's lack of foresight and perpetual understaffing."

Anonomous (Current Employee) says

"The front office people talk about the back workers and make fun of them. They have their favorites that can do whatever and come in whenever they want. Everyone else better tow the lineBenefitsEverything else"

Machine Operator (Current Employee) says

"you work very hard for little money the only good things about the job is to the benefit and the days you have off you get four consecutive days off in a rowYou do not have to clock in and out for lunch"

Forklift Driver/Material Handler (Former Employee) says

"Management, Human Resources, communication, no room for advancement it took almost a year to get hired on it’s a very long drawn out process hired a lot of illegals"

Material Handler/Forklift Operator (Former Employee) says

"Itw is not a good place to work for they treat like dog the management suck there they not nice to on one is not a good place to work. So dont work thereNoneNone"

Marketing Specialist (Former Employee) says

"ITW doesn't develop young talent. They expect you to meet your goal and provide no resources to help you do so. I would not recommend a peer to work at this company."

Quality Inspector (Former Employee) says

"A typical day at ITW would be that you can expect for things to be unorganized when you get to work. I've learned that they will change things at the spare of the moment and they do have poor management. Safety isn't a top priority when working and if injured they never show concern. The hardest part of my Job was having 4 to 5 different duties at one time and best part of the day was when i was getting off work."

Plastic Injection Mold Operator (Former Employee) says

"Very very poor management too much favoritism dont pay enough . easy work just not my kinda place for work. Supervisor let there position get to there head.Hours"

Operator (Former Employee) says

"People were mean and overall hypocrites!!I hated everyday there.All people there did was gossip and yalk about one another.Your work was never rewarde.Hard work at that!!No one took yhe time to say Hi in management.Looked at you like you did not exsist!!!"

Material Handler (Former Employee) says

"Myself watch your your pay check because they screwed up my paycheck Thats why i could not go to work they took to much money out and did not have moneyAt lunch time you were told 30min but they gave us 20 min10 min"

Press Operator (Former Employee) says

"There was no consistency in management, rules and regulations which lead to unsafe and confusing work environment. There was no room for advancement in the company and no pay raises merit based or otherwise."

Lead Forklift Operator/ special projects sup (Former Employee) says

"There people should of came first no changing everything firing everyone is not a good way to start when you just come in to a company.!?!?!?!?!??!?!?!?!??!!??!?!?!?!?!?!?!?!?!?"

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