Hotmail Sucks Customer Reviews and Feedback

From Everything.Sucks

Outlook.com is a personal information manager web app from Microsoft consisting of webmail, calendaring, contacts, and tasks services. Founded in 1996 by Sabeer Bhatia and Jack Smith, Hotmail was acquired by Microsoft in 1997 for an estimated $400 million and relaunched as MSN Hotmail, later rebranded to Windows Live Hotmail as part of the Windows Live suite of products. Microsoft phased out Hotmail in October 2011, relaunching the service as Outlook.com in 2012.

An angry customer said this in a review "The worst email ever, I've had Hotmail for over 15years and now I've been hacked. Trying to contact them verbally is like trying to speak to god. I have important business emails what I haven't been able to access for two months now. Poor poor set up".

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I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.

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Steph J.K. says

"God, if I could rate 0 stars, I would. Absolutely terrible. The password reset is horribly done. Who the f*©|{ is going to remember a goddamn subject line, if they haven't signed into their outlook account in like 10 years. Don't ever use outlook,please. Save yourself the insanity. Horrible, horrible, horrible, horrible, horrible, horrible, horrible, horrible"

M Orchard says

"Outlook is not user friendly I have a contact with a perfectly valid email address I have to use Google mail contact that person.I consider that is is also cumbersome as it requires a subject before you can even write the email & the silly habit of correcting words that may have 2 spaces between them is ludicrous.To try & send one valid email without having to keep going over what you have written because Outlook does not like it is very aggravating"

Joe says

"The spamming just keep on coming and coming and it never ends no matter how hard you try to get rid of it all but it is impossible. It is driving me up the wall and I really wanted to delete my email accounts but they made everything so very complicated and confusing to even delete it. You must have backup email accounts in order to delete Hotmail/Outlook accounts which I no longer have anymore because my Yahoo email accounts were deleted which were very simple and easy to do, unlike Hotmail/Outlook. I cannot even delete my email accounts at all and I tried contacting their customer services and no one ever got back to me or even help me to delete it for good. This is totally a waste of valuable time but to leave my email accounts behind for good and let it all get spammed and cogged up as I will no longer use those email accounts anymore due to out of control spamming. I found an email account that will solve all of these problems."

Oli Jones says

"Don't use it!! It will drive you crazy. Never syncs, programme closes everything randomly. Worst thing is, being unable to receive your emails and upsetting others because of it."

Mike Canolog says

"Trash... was better when it was Hotmail!"

Paul Mckinley says

"Had the same address but it’s getting far to unreliable. And today I am locked out.."

Rakesh says

"All important E-mails go straight to junk and all spam, phishing and irrelevant ads come straight to the inbox. Is Microsoft now working with/for spammers and hackers?"

Michael Connors says

"Very poor. Discards emails with no explanation."

marianne pherigo says

"Outlook Mail has become shockingly bad. In the past year, I discovered that many emails which had been sent to me were not being received, not even in my junk box. I reported it to Microsoft, but their 'service' person was so bad, he eventually told me to contact the 'senders' to tell them their email is not being received - as if it is their fault, and as if I even know how many emails have been sent to me and not received. There are many posts complaining about this on answers.microsoft.com. One person even wrote directly to microsoft and received no answer. I have switched to gmail after using hotmail for more than 30 years."

deCarmenkip says

"I really must say that I hate your new update passionately. Why do things have to be changed that work perfectly as they are? Nobody has asked for this. I can't find anything. You guys have already completely ruined 2 of my working days so far."

Luke James says

"why dont we pay something £3-£4 to remove the ad on the outlook.com it is so annoying. i cant read my email as big box of ad can you looking into this please maybe give us something to paid to remove it. you told us that could download office for £59 a months i dont think so..... with yahoo mail if you want to remove a ad for £2.49 a month that come with everything plus phone support as well..come on outlook team"