From Everything.Sucks

Hays Sucks. Hays plc is a leading English company providing recruitment and human resources services across 33 countries globally. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

A former Administrator from Wolverhampton office wrote the following review, sharing his/her experience working at Hays in a review published by INDEED UK: Having worked for them for years, in the last 11 months I have had no work and no useful contact. Sophie the agent at Wolverhampton is either "in a meeting" or "with a client" and does not return calls. I had outstanding feedback from clients and have been a real "go-to Temp." All I have been getting is pointless calls asking me for an update of my situation but no offers. Every time it is" I'm not gonna lie, it's been quiet just lately." What for 11 months?  Fortunately, I have been successful in finding other work myself or with another agency.  Do not waste your time with these people. If they treat an excellent and long-term Temp like this, it's an easy call to guess what anyone else can expect.

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Mr Daniel B Gyamfi says

"Poorly structured in terms of problem resolution, local Consultants seems to struggle to understand their role, poor communication and implementation of agreed contractual instructions. (Chelmsford Branch) There's always issue with time sheets which prolong payment."

Former Employee - Technical Recruiter says

"Thank you for your candor. I am very sorry your experience here was not what you expected. Our goal is to set you up for success. This is why we offer various levels of training, including new hire training, advanced training, emerging leader training and advanced leadership training. We believe in investing in people at different stages of their career. We will use this feedback to see how to continuously improve. If you wish to speak to someone further, please feel free to email HRRequests@hays.com, and we can connect you directly with our Director of People Services."

IT Recruiter (Former Employee) says

"During Covid-19 this company laid off nearly 50 employees, after the CEO inform us their would be no lays off. Very low pay for the amount of work you are doing.Office culture is very toxic. Managers are very inconsistent and are always on vacation. They are not trustworthy and do not take criticism very well. Management needs to be replaced.Little to no diversity.healthcarelow pay, toxic office culture"

Former Employee - Recruiting Coordinator says

"Thank you for your constructive feedback. We are disappointed to hear you felt you were not treated fairly while employed with Hays. While we strive to deliver an excellent employee experience, we unfortunately are unable to accommodate all employee work schedule requests, especially if they may be dictated by client needs. We’d also be glad to look into your benefits issue to ensure that you received the coverage you were entitled too per our benefits plan design. Work-life balance is recognized by Hays US as a key priority for every employee. Our core employees are offered benefits such as: -Generous PTO (including unlimited for some employees) -Company paid medical leave -Company sponsored trips Our Total Rewards team is continuously reviewing our employee benefits to ensure we remain an industry leader in offering the best benefit plan possible for our staff. We will use this feedback to see how to better improve in these areas. If you wish to speak to someone further, please feel free to email HRRequests@hays.com, and we can connect you directly with our Director of People Services."

Recruitment Consultant (Former Employee) says

"I wouldn't recommend this company to my worst enemy. Extremely unprofessional and toxic workplace culture stemming from the directors down. I didn't even last 6 months at this company. This place took a mental toll on me and I didn't realise exactly how bad it was until I left. There is a culture of competitiveness, bullying, people having outside of work relationships (if you know what I mean... affairs the works) - mainly managers and directors from what I gathered whilst I was there. It is not a place for kind and good people. Its a breeding ground for bad people and a terrible environment to work in, being overworked, run down, bullied and judged. They make you work 8-5.30pm everyday and it is expected you do overtime and dont get paid for it. Im surprised fair work haven't been into this place. If you are a company looking to use hays dont do it and if you are looking to work there... well here is your warning.NoneLong hours, bullying, manipulation, toxic culture"

Former Employee - Recruiter says

"Thank you for your candid review. We take our reputation to heart and believe all Hays employees must act ethically and with our customer’s (both candidate and client) best interests in mind. The industry requires internal staff to conduct the business with urgency while embodying a competitive spirit. We recognize that this type of environment and career in recruitment may not be suited for everyone. But, it is our hope that those who do move on to other opportunities have learned skills that will make them successful in their new endeavors."

Responsable de almacén (Former Employee) says

"Trato nefasto a las personas. Muy poca profesionalidad."

Former Employee - Anonymous Employee says

"I'm really sorry to hear you had a negative experience. Our NY office is home to a number of top achievers, and reviews in NY have historically been very positive, so I'd appreciate more insight from you. Your opinion matters to us. Please feel free to contact me at 813-448-1932."

Financial Analyst (Former Employee) says

"I have been trying to get a job with hays now for four months they do not seem to have the time to help you I have been in touch with the Birmingham office and Coventry office no one calls you back plus no answers the phone very difficult in getting employment with themCan't get intouch with anyone"