Hard Rock Hotel Sucks Customer Reviews and Feedback
The Hard Rock Hotel and Casino was a resort located near the Las Vegas Strip in Paradise, Nevada. It is owned by Virgin Hotels in partnership with an investment group, and is scheduled to reopen as Virgin Hotels Las Vegas in late 2020, after renovations. The resort is located on 16.7 acres (6.8 ha) on the corner of Harmon Avenue and Paradise Road, about a mile east of the Las Vegas Strip. At the time of its closure, the Hard Rock included 1,506 rooms across several hotel towers, a 61,704-square-foot (5,732.5 m2) casino, and a music venue known as The Joint. It had also hosted an annual pool party event known as Rehab.
A user called James R. shared in Yelp "I had to change rooms thrice for issues and I'm not terribly picky when it comes to staying in the room. The main fun looking pool was closed the entire times on a rumor from pool staff that the hotel did not want to pay to keep it open. The other pool is pretty much next to the parking garage/boulevard and the fuel fumes make a nice touch"
Michael M said "If you're thinking of staying here... Don't! Not sure if they just stopped caring about the level of service they provide because it's been bought out by Virgin, but the staff seems uncaring and it shows! With their service, atmosphere, and appearance!"
Susy Y. wrote a list of 5 reasons why Hard Rock Hotel Las Vegas sucks:
1. Super slow check in time. 2. No staffs at the bell desk. 3. Dirty rooms. 4. No free waters in the room and ridiculous price for hot water. 5. Worst business centre.
Mr John Green says"Stayed here and two other hotels in Las Vegas in July19. The hotel was on offer but it was simply awful at any price. The hotel displays all the signs of a failing establishment, dark, out dated, demotivated staff. Plenty of other hotels available."
Bruce G says"One of the most disgusting Hotels I have ever stayed at. Their was carpeting in the Bathroom - who know that really goes on in their. Also if you do the normal thing and self park your rental car, You have to walk through a mall to get to the Hotel.
Will Never stay their again!!!!!"