Grand Sucks Customer Reviews and Feedback

From Everything.Sucks

Grand Prix motor racing, a form of motorsport competition, has its roots in organized automobile racing that began in France as early as 1894. It quickly evolved from simple road races from one town to the next, to endurance tests for car and driver. Innovation and the drive of competition soon saw speeds exceeding 100 miles per hour (160 km/h), but because early races took place on open roads, accidents occurred frequently, resulting in deaths both of drivers and of spectators. Grand Prix motor racing eventually evolved into formula racing, and one can regard Formula One as its direct descendant. Each event of the Formula One World Championships is still called a Grand Prix; Formula One is also referred to as "Grand Prix racing".

Mike Guy writes about taking a moral stand and sportswashing in his 2017 article in The Drive titled: A Reminder That F1 Is a Very Shady Business,

"Ecclestone, who surely pocketed many millions more from Azerbaijan in personal baksheesh, responded last year to complaints from human rights organizations that Formula One has a "clear conscience." Of course, it does. By Ecclestone's logic—and presumably, the logic of his replacement, mustachioed American Chase Carey—every country is a little bit corrupt. When Bahrain erupted in the Arab Spring, F1 blithely rolled into the center of a burning city and unfurled its checkered flag. Nothing to see here, Charlie Whiting. Russia hosts a Grand Prix in Sochi, despite the fact that its president jails and murders dissidents and journalists. So what's the big deal?"


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CNA - Certified Nursing Assistant (Former Employee) says

"0ver paid administrators, underpaid healthcare staff. Under staffed as a result of constant 16 hour shift mandation. Hourly wages which are barely above Minimum wage for CNA's. Nursing staff extremely over worked and underpaid. Extreme neglect as a result of 20 residents assigned per CNA and nurse most shifts. Denying benefits available for use by only approving two or three vacation days when 42 hours are available. Denying use of available sick time over 8-12 hours when 30+ hours have accrued. Refusing to pay out holiday pay, available sick pay or vacation time when use of those hours was denied while still employed after submitting a two week notice of resignation to work elsewhere. Cons: Aconstantly growing disgust for the long term healthcare system."

Housekeeper (Former Employee) says

"do not work there for housekeeping its not worth doing everything on time and a lot at little pay bad management, supervisor doesn't care about their employees, training is a joke please don't work there"

Activities Aide (Former Employee) says

"MY goals were always met, because I set them. It was MY residents who came first and THEIR well being is all I cared about. I wish I could say the same for the higher ups. The residents were severely neglected and the more I advocated for them, the more angry upper management became. I eventually quit and reported what I saw. Cons: upper management are cold and numb, I didn't feel that they cared, many coworkers were overworked, understaffed, and miserable."

CNA - Certified Nursing Assistant (Former Employee) says

"If I could provide less than 1 Star I absolutely would, first they MANDATE their employees to stay whether they are able to or not. They don’t give you a choice and threaten termination if you decline. There isn’t ever nearly enough staff fo cover the patient load so expect 1 CNA on a floor of 40 regularly. They REUSE PPE instead of disposing of it properly.. I’ve seen"

CNA - Certified Nursing Assistant (Former Employee) says

"The place is horrible. For starters they do not drug test and they no staff gets high while on duty for caring for patients. Staff member over-dosed while working and still came back 2 work a couple weeks later . You always are working short . There is alot of neglect that goes on there that Jake the administrator at Valatie NY knows but acts like he has no clue what's going on. T."

Resident Aide (Former Employee) says

"I did not get even one day of training! They have orientation for a day which is just paperwork and the next day Good Luck!! There is no training program in place, I was not assigned to anyone and no one was willing to train me. I was not even given a description of my job responsibilities, therefore,"

Maintenance Worker (Former Employee) says

"Horrible place, management is horrible, everyone is a back stabbed, if your not a cna you ain’t worth anything! Cna get away with beating residents! Incorrect pay. Hr is a a joke"

CNA - Certified Nursing Assistant (Current Employee) says

"management is unfriendly. we are not paid what we deserve. no one is held accountable for their actions. change over is too often and there is no respect between management and employees Cons: too many to list"

Concierge (Former Employee) says

"Ask long term residents about how this place treats them, ask the resident that calls for help to the bathroom but gets ignored. They change administrators every three months who all promise better treatment of residents and employees but they are all under 30 with no experience. They just want money to fill beds, the union helps slightly but your pay will always be wrong and it takes forever to get your benefits because the company wont pay into it."

Maintenance Director (Current Employee) says

"Horrible employer. No raises. Administration only out for themselves. Fire good, dedicated employees and keep ones that are lazy. I would not recommend working here."

Nursing Assistant (Former Employee) says

"Not a place i would recommend working for. Management sucks and only cares about patient's money. They do not value their workers especially the ones who take care of the patient the most (CNA). No one stays! They Hire people and they leave after one week when they realize how crazy this place is. Some of the nursing assistant and nurses are LAZY they do not care about their patients. Then there is a BIG mouth supervisor who does not know how to speak to anyone. I am still wondering which nursing school she graduated from and why she wanted to be a nurse! Because clearly she does not know the epitome of what nursing is!"

CNA - Certified Nursing Assistant (Current Employee) says

"I really enjoyed the job for the first month until their true colors were shown. This corporation is completely unprofessional and disorganized. I have had personal time off taken away from me because of a supervisors error that I had no control over. The Administration is terrible to their employees and they advocate to not be friends with other employees. They mistreat the residents and do not care for them at all. This company is all about money and nothing else! It’s unfortunate because the residents are the reason I stayed for so long, but eventually it was to hard to deal with because of the administration and their ridiculous rules! I strongly advise to NOT work for The Grand! Cons: No raises, management doesn’t want employees to be friends, pay is terrible, no advancement, takes advantage of you!"

Activities Assistant (Former Employee) says

"They overworked their workers management didn't appreciate any of the CNAs. treated their workers not good. didn't feel like they cared much about the residents they were just money I feel like"

night receptionist (Former Employee) says

"Nurses were very snippy. Patients and visitors the staff was rude to. Yelling at patients because they just took them to the bathroom and they had to go again Cons: Everything about it"

CNA - Certified Nursing Assistant (Former Employee) says

"Do not work here. It is awful. They do not care about their aids or residents. Work short every day sometimes only on a 1 or 2. I worked as only aid in building on Christmas. Did 12 to 16 hr shifts every day. If u don’t want to be home ever this is the place for u"

Certified Nursing Assistant (Current Employee) says

"Dawn is rude and disrespectful. Everyone comes in smelling like weed. They short your money on your check. & cut your hours quick. Its really crazy there. Cons: The breaks, the people, the food, everything is a con."

Administrative Assistant (Former Employee) says

"There is no growth in this company! They want you to give your all but have ZERO respect for you and pay you next to nothing. If you are not within their religion you will be looked down on and probably be called some disrespectful name. There is no yearly raise or bonus unless a $50 AMEX card counts. You do not get holidays off you'll have to use your vacation days. Cons: No growth, no holidays off, no raise, no bonus, the insurance benefits suck."

Maintenance Supervisor (Former Employee) says

"Too much paperwork, no time to do it, too many problems with a decrepit building and no money for necessary repairs. Expectations of the head administrator did not come near the time that staff had to make them happen. State desired documents were often falsified because of lack of time to do them. Cons: no breaks because allways trying to keep up even though you were told to say you took one"

Supervisor dietary (Former Employee) says

"Never was really the supervisor just another dietary aide. Director just wanted a fill in so he didn't have to work. Cons: Short staffed no breaks"

Housekeeper (Former Employee) says

"Not only are 90% of employees are miserable... the residents HATE the place. Terrible pay. Benefits all taken away for those who have worked there for 20+ years. Management.... evil. Very unorganized. Lazy selfish owners. Priorities are really messed up there."

Former Employee - Operations says

"I worked at Grand Rounds full-time Cons: -Engineering management team is very junior and they're hiring expectations are unrealistic. -Need to offer higher compensation (base and bonus) in order to attract and retain good talent. The skill sets they're seeking are very unrealistic for the compensation package they're willing to offer"

Current Employee - Care Coordinator says

"I have been working at Grand Rounds full-time for less than a year Cons: There is zero support during training which is a HUGE RED FLAG! They want empathetic people because many empathetic people are codependent and easily manipulated. They refuse to properly train employees and empower them to do quality work. Their promises of culture are only for those who don't question anything."

Current Employee - Care Coordinator says

"I have been working at Grand Rounds full-time for less than a year Cons: No training, no meaningful support"

Former Employee - Anonymous Employee says

"I worked at Grand Rounds full-time for more than 3 years Cons: Where do I even begin? They had their first layoff back in January 2020. This came as a surprise to many people because we all thought the company was doing well. The CEO hyped the entire company up by projecting that we'll sign one of the biggest e-commerce company as one of our clients. This actually never happened on paper as it was just all early-stage talks. The business model was also a joke. What started out as a second opinion concierge turned into a major call-center. We constantly hired Care Coordinators to help mitigate the volume and calls. Salespeople weren't hitting their quotas because the product itself wasn't anything to "wow" for in customers' eyes. The leadership said all the right things and fed lies to the employees. The severance package was based on seniority and many people who were let go only worked at Grand Rounds for less than a year. Therefore, they were screwed because the severance package only lasted them a month. How ironic that they want to help sick patients but they can't even take care of their employees. Stay away from this employer at all costs!"

Former Employee - Anonymous Employee says

"I worked at Grand Rounds full-time for more than a year Cons: From my time at Grand Rounds, I can say it was not a patient-focused, patient-first company. Sales and account management were prioritized above all else. The business model is business to business (because the company sells the benefit to companies) to customer (because the benefit is used by the employees of the companies). The business-to-business part is heavily emphasized, which means you'll be forced to do what the customers want to appease them more times than is fair. Management at Grand Rounds, meanwhile, really doesn't like to push back on that. After all, there are contract dollars on the line. All the while, Sales is making more promises about what can be done, so everyone downstream has their hands tied. I don't doubt that collaboration between companies and their customers is normal, but the degree to which Grand Rounds was unwilling to protect both its product and its employees from unreasonable customer pressure was no fun for anyone (except maybe sales). Also, the Care Team is in many ways the heart of the company, but from what I could infer, they were not treated or prioritized in a way that was equal to what they did for the company. There was a lot of lip service paid to how important they are, but I don't think they were treated as well as they could've or should've been. Management was... not particularly good. There are more things I could say, but if you're reading this, you're most likely thinking about working here. I've known many people who had/are having a great time at Grand Rounds, and certainly, what your experience is at a company depends on factors like what team you're on and what role you have. But, in my opinion, if you're looking for a mission-driven company, want to make a difference, and want to grow your career, there are better options out there. Don't spend your time here."

Current Employee - Care Coordinator says

"I have been working at Grand Rounds full-time Cons: We are so busy that it is running us into the ground on top of being micromanaged. This place has become more of an insurance company. It has changed so much just from when I first started from a place that wanted to change the face of healthcare and that actually took amazing care of their employees. They recently jumped too quickly and laid off almost half of our office while telling us the company is stable but they probably made too deep of employee cuts and that they want to invest into something we’ve already been doing that won’t even be expanding."

Former Employee - Care Coordinator says

"I worked at Grand Rounds full-time for more than 3 years Cons: Serious issues with promoting people just to let them go shortly thereafter. The company is taking on more and more services and just let go so many of their employees on the care team and the employees who are left won’t be able to handle the workload that’s ahead of them. Poor planning. The “culture” doesn’t live up to the hype when management isn’t hired with the right qualifications and there’s no room for growth."

Former Employee - Anonymous Employee says

"I worked at Grand Rounds full-time for more than a year Cons: Culture is manipulated by management. Not an inclusive environment, not parent, female friendly. Lack of leadership. No opportunities for Advancement of growth. Aggressive hiring without thought. Leadership has convinced staff that food in the office all the time makes it a great place to work. Unlimited vacation is a joke, it means you can't take any. If you are under 30 they will fawn all over you, if not, you won't get far."

Current Employee - Care Coordinator says

"I have been working at Grand Rounds full-time for more than 3 years Cons: They hire managers who are incompetent and are incredibly disrespectful and lack empathy in all aspects. No recognition unless you’re part of a group. You cannot work in this field and lack empathy. On an employee level there is an awful lot of gossiping and management is aware and does nothing to combat it. On a managerial level, there is just as much gossip and high school girl drama. Do yourself a favor and apply anywhere else!"

Former Employee - Anonymous Employee says

"I worked at Grand Rounds full-time Cons: - Highly disorganized HR, which is a team of recruiters that are not successful in managing conflicts in teams - they just listen and take notes - They promise growth and professional development, but are not able to deliver - They seem to be losing their direction - uncertain job outlook across all departments with no reassurance - CEO is more and more disconnected"

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