Google Glass Sucks Customer Reviews and Feedback

From Everything.Sucks

Google Glass, or simply Glass, is a brand of smart glasses—an optical head-mounted display designed in the shape of a pair of eyeglasses. It was developed by X (previously Google X) with the mission of producing a ubiquitous computer. Google Glass displays information in a smartphone-like, hands-free format. Wearers communicate with the Internet via natural language voice commands.

Clara Yoon for Medium mentioned why Google Glass failed, "When I think of an innovative product that failed Google Glass comes to mind. It was one of the most hyped technologies that surprisingly flopped; I heard so many people talking about it before it was accessible. Unfortunately, the Glass failed because the creators neglected to define and validate the users and what problems it was solving for them. Instead they assumed the product would sell itself even without real solutions or value, that its hype would be enough to appeal to everyone. The failure of Google Glass is due to the lack of clarity on why this product exists. The designers did not clearly define or validate: the users’ problems, what solutions Google Glass would provide for its users, or how customers would use the glasses. This revolutionary product never succeeded because users could not figure out why they needed it in their lives."


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