Google Fiber Sucks Customer Reviews and Feedback

From Everything.Sucks

Google Fiber is part of the Access division of Alphabet Inc. It provides fiber-to-the-premises service in the United States, providing broadband Internet and IPTV to a small and slowly increasing number of locations. In mid-2016, Google Fiber had 68,715 television subscribers and was estimated to have about 453,000 broadband customers.

An unsatisfaid customer said this in a review: "If I could give Google Fiber a minus 10 rating I would. Three days of sending them an e-mail and not one reply after four days, not even an acknowledgment that they have received my e-mail. It is quite obvious they don't care about their customers, or customer service".

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Google Fiber Install Technician (Current Employee) says

"Pays not good but the people are great and job is easy love installing google in peoples homes very laid back management will always have your back..."

Fiber Installation Supervisor (Former Employee) says

"Had the opportunity to be a great place to work. Management was incompetent and corrupt. Regular drug use and racism was a daily occurrence with top level management. Stay far away from this company."

Installation Technican (Former Employee) says

"Contract work. You do NOT work for Google. No benefits, no 401k, vacation after 365 days.This means that you start to earn vacation after one year."

Installation (Former Employee) says

"Well It was a decent job and i did learn alot of skills there. But i am not sure that i would recomend them to anyone. It was a pretty cut throat job. And some of the managers could use some training to help the company as a whole."

Broadband networking Technician (Former Employee) says

"Must work weekends with the exception of 1 per month. So if your a single parent with kids every other weekends? Then it will be a challenge. The work itself is great if you have a decent background in the industry. Cons: Benefits, scheduling, opportunity for advancement"

Dispatcher (Current Employee) says

"I love this job but upper management does not think about their employees, only their supervisors and other managers. Don't get me wrong, I'd stay here forever but I'd rather live in Florida"

Service Call Technician (Former Employee) says

"I worked for the company when Google Fiber was still new in the Austin area. It was laid back, had pretty good management and vise versa. They used to have a basketball hoop for when we finished up early."

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