Franklin Templeton Sucks Customer Reviews and Feedback

From Everything.Sucks

Franklin Resources Inc. is an American multinational holding company that, together with its subsidiaries, is referred to as Franklin Templeton; it is a global investment firm founded in New York City in 1947 as Franklin Distributors, Inc. It is listed on the New York Stock Exchange under the ticker symbol BEN, in honor of Benjamin Franklin, for whom the company is named, and who was admired by founder Rupert Johnson, Sr. In 1973 the company's headquarters moved from New York to San Mateo, California. As of December 31, 2019, Franklin Templeton held US$698 billion in assets under management (AUM) on behalf of private, professional and institutional investors.


one angry customer of Franklin Templeton wrote this on customeraffairs: Franklin Templeton has wound up debt funds in India suddenly. My $56,000 is stuck up and don’t know when the company will return the monies. Legal case against company is pending in India courts questioning its business practices. Why did the company invest in risky assets? Why company didn’t do due diligence before loaning investors money to defaulters? Why is the company not returning the monies? Has there been unethical practices or collusion involved?

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Jason Schmitz says

"Have trouble keeping account sync with smaller banks working. Have not got my bank account to update in over a month. Works fine on Mint."

Zach says

"I was really excited to make the switch over to Personal Capital from Mint. It has way more integrations and analytics than any other provider. However, for whatever reason, they are unable to connect to my Santander account. I've reached out to customer service on multiple occasions who had no suggestions or timelines for fixing. They simply told me that because it wasn't a mass issue, they likely wouldn't address it. While I can understand why you wouldn't pull a full development team out of their workflows to address something minor, I would have thought someone could have, at the very least, tried to help me troubleshoot. I'm hopeful I'll have the opportunity to actually use the platform soon, but I'm certainly not holding my breath"

grace says

"i wanted to transfer over from Mint to use personal capital but there are too many things that it cant do. the capital one cards, the transaction history thats limited. ive emailed to get these issues fixed and it always seems like the answer is sorry nothing more that we can do. so now im back to using mint."

Robert Miller says

"They asked for this review, so here it is. When I first downloaded the app it was great, but most accounts don’t update correctly or regularly. I read somewhere that they were good at keeping up on this, but in the 4 months I’ve had the app I haven’t seen any of them get fixed and only ones that at one point updated have stop working. Recently they just did a whole style update, which is great but honestly a little frustrating, they should be spending their time making the app work right but instead it just looks better, and still doesn’t work right."