Flywheel Sucks Customer Reviews and Feedback
A flywheel is a mechanical device specifically designed to efficiently store rotational energy (kinetic energy), which is proportional to the square of its rotational speed and its mass. Flywheels resist changes in rotational speed by their moment of inertia and in order to change a flywheel's stored energy (without changing its mass) its rotational speed must be increased or decreased. Since flyw
Studio Coordinator (Current Employee) says"While I enjoy working out at Flywheel, working here has proved a frustrating and difficult experience. The structure of the company leaves no protection for the people who work at the studio level, maintaining the day-to-day flow of classes and studio operations. Pay rate is embarrassing with no benefits, and instructor pay rates are constantly slashed while corporate cronies rake in the benefits of holiday sales and promotions. These promotions- also- make little-to-no sense, and are in fact not even relayed to studio personnel until after they have already been announced to customers, making for some embarrassing moments when customers ask about running deals. Working here, I do not feel protected nor appreciated. My hard work is consistently overlooked and nit-picked by management. Instead of opening up new studios, Flywheel should use its resources to focus on the continuous facilities problems already very apparent at their existing studios."
Studio Coordinator (Current Employee) says"As an SC, management and some instructors will not treat you with respect. You're basically regarded like The Help and berated and even if you tell managment or HR, nothing will happen! They will then do sneaky and retaliatory practices to get you out! Cons: No benfits, no upward mobility or fostering of growth, low employee morale, retalitory pratices, favortism, unprofessionalism"
Manager (Former Employee) says"I worked at Flywheel two years and the culture was never great but it progressively got worse. I felt like there was so much division with racial undertones. Cons: Mangement could care less about employees, your just cattle. No chance of advancement."
STUDIO MANAGER (Current Employee) says"The studio runs great with staff on studio-level however there is not much support from upper management. The Boca studio needs some love, needs new bikes and new updates however upper management has not done anything about it"
Lead Facilities Coordinator (Former Employee) says"The hours were terrible, the manager loved to micromanage and yell at you. Also the manager didnt actually do his job to support and train the team, ends up blaming you for not "cleaning" while simultaneously preventing you from training the team. I even wrote up a daily checklist for our team so we could improve our efficiency. Manager would not use it. I repaired and calibrated all the bikes in seattle, even though that was managers responsibility. They move me over to bellevue, and I find the bikes over there not calibrated. Regional manager tells me to do it, but i tell her that it should of already been done,and there is a problem with the facilities manager not doing his job. Then i get fired. Great work Regional Manager for firing the only person who could actually keep your bikes calibrated! ~the rest of the employees and instructors are for the most part outstanding. Cons: unpaid lunches, terrible hours, bad managment"
Studio Coordinator (Former Employee) says"The title is studio coordinator but your my like the gym slave.You do everything. From Cleaning toilets to wiping down bikes. Depending on the people you work with you'll be doing everything by your self. The pay is average but its not enough hours for people trying to survive. Theres no training or explanation either , they throw you in there and what happens happens. Cons: Short hours"
Facility Coordinator (Former Employee) says"Company needs to be sued for racial discrimination I got fired for being ten minutes late when I opened the store for 3 yrs straight on times never missed classes for the gym and made the company hundreds of thousands of dollars by constantly opening on time for the customers. Revenue never been stolen always on point with the cleanliness of the studio even merchandise for the company. Cons: Horrible management"
Studio Coordinator (Former Employee) says"Very easy job but management is terrible. Putting someone on as a backup is basically firing them nicely. Lies get thrown around this job like a baseball. Cons: Management"
Instructor (Former Employee) says"The best part about *any* boutique cycling job is always going to be the relationships you build with the riders. They are, or should be, the main reason you love teaching. You end up finding friends through the relationships and the trust you build with the riders. Cons: Management, management, management."
Lead Facilities Coordinator (Former Employee) says"Terrible management team. Scheduling was a big concern of mine. For example on mondays I worked 6:45am-10:30am in Seattle, then 12-1:30pm in Bellevue and then again 5-8pm in Bellevue. I had 12 shifts to equal 40 hours/week. and they told me i should be happy that i was getting hours. The Facilities Manager loved to micromanage and yell at you, but actually do nothing to train and implement structure for the other employees resulting in more work getting piled on me, and then the manager tells me I'm not doing my job. I also found out that the Facilities Manager would not calibrate bikes, leaving some bikes much easier and some bikes much harder. When I went to the regional manager to tell them about said bikes not being calibrated, i was written up for having "attitude". Cons: unpaid lunches, terrible hours, bad managment"
Manager (Former Employee) says"A typical workday at Flywheel as a manager can be anything from a 5am phone call that no one's there to open a studio and you have to run in to unlock it to a 12hour day because there's no coverage at the desk for part of the day, there's a new marketing promo that's unorganized and an event you need to be present for because the marketing or PR team don't attend. Upward movement is zilch. They'll tell you there's plenty of opportunity. The opportunity is lateral movement to other regions or departments. Cons: Always 'on', no upward growth, untrustworthy corporate team"
Facilities/Club Coordinator (Current Employee) says"This was my first Co-op and it was also my first full time job. I learned a lot in the ways of customer service and working in a corporate environment. Overall this was not a job that I enjoyed nor was it the job that I was originally hired for. I look back on it as a good learning experience for what I do not want in a company."
Regional Facilities Manager (Former Employee) says"When I first started there it was a place that you wanted to go to work because you met plenty of nice and famous people. My coworkers were so nice and everybody looked out for each other professionally as well as personally. But things changed drastically. Cons: Dealing with negative attitudes from certain clients."
Supervisor, Studio Coordinator (Former Employee) says"A few years ago this place was the best - easy part time work that had good perks and was pretty laid back. About a year after I began, they changed the management and tightened up on all the policies and made the place untenable. The turnover was just absurd, and it's because this place is not worth the $13 an hour."
Facility Coordinator (Former Employee) says"just not professional and they don't care about you. the job is overall easy .You clean the studio and just assist with helping customers on bikes. I learned how to work on bikes and how to control my anger."
Facilities Coordinator (Former Employee) says"I gave Flywheel Sports 2 stars because of its poor management, and lack of attention to the workers. Maintenance workers are treated unfair and have no opportunity for moving up unless they slave themselves to the company. Cons: poor management"
Manager (Former Employee) says"Good place for work/life balance if you allow yourself to accept what the company culture that is promoted. Still in start up phase, therefore feels a bit unorganized and chaotic."
Studio Supervisor (Former Employee) says"The general mission of the company as a whole is positive and wonderful! Cons: Terrible management, no support from corporate, favoritism"
N/A (Former Employee) says"Flywheel seems to be going through never-ending cycles of management changes and political games, which has resulted in a lot of conflicting strategies and organizational changes. Additionally, bad decisions made in the past seem to keep cropping up, and preventing the company from growing in a smart, sustainable way. This is incredibly frustrating for employees. On the best days, this was the most fun I've ever had at work. And on the worst days, it felt like a total soul suck. Cons: Crazy long hours (and often because of lack of strategy, sub-par benefits, lots of layoffs"
Facilities Coordinator (Former Employee) says"the workload and requirements werent difficult at all. Fairly easy to accomplish and complete despite the pay."
Former Employee - Account Executive says"I worked at Flywheel full-time for more than a year Cons: Everything is super fake, from the culture, to the CEO to the overall feel of the business. It's a disorganized mess. The sales org is broken. They try to make Omaha look like a hip, cool, desirable city, which it just isn't."
Current Employee - Sales Representative says"I have been working at Flywheel full-time for more than 5 years Cons: Sales management switched about 4 years ago and that pretty much killed the sales org. Flywheel tries to promote inclusivity, but doesn’t actually when it comes to their employees. Harassment is a real thing. MGT changes quota during the month, along with commission and incentives. They want to hold their employees accountable but they cannot handle when employees hold them accountable. Hiring shouldn’t be based on how close mgt is to the person, it should be about skill. I want to grow personally and professionally, but managers lack the ability to coach, stand up for their employees (mainly because if you stand up you get canned) and have no back bones. It’s honestly a crap show. Awful salary and commission."
Current Employee - Sales says"I have been working at Flywheel full-time Cons: Sales department is a dumpster fire. Massive changes on a monthly basis make it nearly impossible to put together a run of good sales numbers. The perks mentioned above are mostly seen by the other departments while the sales team is consistently bended and squeezed to achieve auxiliary goals, completely unrelated to sales people's wellbeing and income."
Former Employee - Happiness Engineer says"I worked at Flywheel full-time for more than 3 years Cons: Sexist and racist management. Their "community action" is performative. Prepare to get underpaid and overworked at every corner."
Current Employee - Account Executive says"I have been working at Flywheel full-time Cons: No support for Sales. You do not get a work-life balance. Other departments seem to run all over Sales and it feels like policies only change in order to make it worse for you to be in a "closing" role. If you are thinking about applying to be in sales at Flywheel I would not apply."
Current Employee - Anonymous Employee says"I have been working at Flywheel full-time for more than a year Cons: No career advancement, biased management, lower pay grade considering comparable positions in Omaha, zero decision-making explanation"
Former Employee - Senior Account Executive says"I worked at Flywheel full-time for more than 3 years Cons: Poor Leadership Open to Diversity unless you have conservative view points Overworked and underpaid Unrealistic Goals Inability to handle criticism in leadership positions"
Current Employee - Account Executive says"I have been working at Flywheel full-time for more than a year Cons: Benefits are not the best. Sales org is not a great place to work. Leadership does not really understand what the day to day needs are. At times company messaging is cloudy because they are trying the be cloudy and “whimsical.” If you are looking for a career in sales, or have a career serious sales, Flywheel is probably not the best fit. No work life balance. What is important one month, can be a very low priority the next month. A lot of knee-jerk major changes"