First Usa Sucks Customer Reviews and Feedback

From Everything.Sucks

Bank One Corporation was the sixth-largest bank in the United States. It traded on the New York Stock Exchange under the stock symbol ONE. The company merged with JPMorgan Chase & Co. on July 1, 2004. The company had its headquarters in the Bank One Plaza (now the Chase Tower) in the Chicago Loop in Chicago, Illinois, now the headquarters of Chase's retail banking division.


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"The job seems like a scam, often the items sold to clients are out of the clients ability to use."

Call Center Representative (Former Employee) says

"it was stressed upon that your job was based on how much you can bring in . Trying to get people to make post dated checks over the phone. to make their accounts current or at lest take care of their past due amounts."

Quality Auditor (Former Employee) says

"Come to work to do my job. If I'm lucky my supervisor will have me learn her job. Management unfriendly. Co-workers willing to help. Hardest part of the job wasn't fair. Enjoyable part of the job was overtime."

First USA Bank - Customer Service Representative (Former Employee) says

"spoke to a lot of angry customers constantly yelling at me...nice atomsphere, good benefitsmanagement was not too good"

Consumer Accounts Collection Specialist (Former Employee) says

"I collected money from customers that were six months late on their credit cards. I was hung up on and yelled at on a regular basis, but I understood their frustration."

Reconcilement Associate (Former Employee) says

"Enjoyed the Co-workers that I met. Management had its good and bad points depending on who you worked for."

Retention Adviser (Former Employee) says

"The job itself wasn't great however the company did its best to create a happy and stable work environment."