Finestationery Sucks Customer Reviews and Feedback
Mrs. John L. Strong is a privately held American luxury company and manufacturer of custom papers and stationery. Founded in 1929 by Mrs. John L. (Flora) Strong, the company has created papers and custom luxury products for seven presidential families, royal houses, prominent members of international society, film stars and celebrities. Mrs. Strong offers hand-engraving to its clients. Mrs. Strong's bespoke products display a range of crafts which are rarely used by others in the industry, including hand engraving of dies in steel, hand-stamping of dies, hand-mixing of custom varnish inks, hand-beveling and bordering, and hand-lining of envelopes. Mrs. Strong creates its own 100% cotton archival quality papers in its signature color "Strong's Vanilla" based on Mrs. Strong's original formulas.
Lucy mentioned, "Mrs. John L. Strong has perfect engraving, but not it's definitely not the place to go if you want something totally different, original and new."
Former Employee - Anonymous Employee says"Lacking as far as pay and no real room for advancement."
Customer Service Representative says"The last few years were difficult for the company before the purchase, as it moved into a larger space and became over-leveraged. The economy has not helped this company since its golden years before the downturn, as personalized stationery has become a luxury item for most people, and this company which began as a first in the industry is now only of many."
Ashley Catoe Sheppard says"Can u put zero stars. They will not even respond back to me and still no cards are here. Are they even still in business"
Happy says"It never occurred to me that when you purchase it stationary that is over $2.50 a card that it would come without a box. I bought four sets, one for each member of my family for Christmas and they arrived loose, all 4 sets in a stupid bag. Fortunately, I only ordered 25 cards per family member. I emailed customer service and never heard back. I will never purchase through fine stationery again."
Sherri OConnor says"I received my goods late and then my name was spelled incorrectly. They blamed the vendor and told me they would have then reshipped overnight. They were then shipped later than planned and not overnight. I still have not received my reprints a week from when they were expected initially. They continue to blame the vendor. So why use them as opposed to going to the vendor directly? They were of no help and if anything made the delay even longer. Incredibly frustrating process"
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