Cloudy Bay Sucks Customer Reviews and Feedback

From Everything.Sucks

Cloudy Bay Vineyards is a winery based in the Marlborough wine region of New Zealand, with vineyards in both Marlborough and Central Otago. Established in 1985 as one of the earliest wineries founded in Marlborough, Cloudy Bay attracted international acclaim for its first Sauvignon Blanc wines in the 1980s and was instrumental in establishing New Zealand's international reputation for white wine. It was acquired by Champagne house Veuve Clicquot in 2003 and is now an LVMH brand.

Cloudy Bay vineyard experience is disappointing and staff is rude, according to Susan at tripadvisor.com

" was looking forward to Cloudy Bay vineyard in Blenheim. What a disappointment. I am by no means a connoisseur of wines, but Cloudy Bay is one of the bigger vineyards I was really looking forward to the experience. We paid for 2 wine tasting samples, there were in total 4 different wines. but unlike other vineyards where the person serving you stands and explains each individual wine, or you are given a tray of the selected wines for sampling and you then sit and sample them, we were told to take the first sample and go for a walk outside. I was totally confused and the girl serving us then promptly disappeared. We realized later that she was also serving food, as my husband asked her for some cutlery which she never brought to us. So when I came back for sample number 2 and spoke to someone else, they obviously questioned proof of what we had purchased, this I understand but it was the attitude I didn't need. As there were only 2 of us, we felt importance was given to larger groups of which there were 2 on that day. After we left we went to a smaller vineyard not far from Cloudy Bay, the lady there could not have been more helpful/friendly, so much so we left with 6 bottles of wine, and we were not the only customers she was serving. Just because you are a big company Cloudy Bay doesn't mean you treat your customers with disdain."

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