Clear channel Sucks Customer Reviews and Feedback
Clear Channel Outdoor Americas (CCOA) is an out-of-home (OOH) advertising company based in New York City with operations throughout the U.S. and the Caribbean. CCOA is one of two separate business units operating as part of Clear Channel Outdoor Holdings, Inc. (CCOH). The other business unit, Clear Channel International (CCI), includes, Europe, Singapore and Latin America. Globally, both CCOA and CCI employ 5,800 people. Following a separation from its former parent company, iHeartMedia, Inc., in May 2019, CCOH, Inc., has operated as an independent, publicly traded company on the New York Stock Exchange
A former assistant angrily mentioned, "I can honestly say there is no place like Clear Channel Outdoor Americas. The management staff is willfully clueless about how to manage a team, drive revenue and hold themselves or anyone else accountable. People are allowed to be nasty, racist and unprofessional. The turnover is high and although they have been told over and over again that the culture is toxic, they allow things to continue. They continue to push the narrative that everything is okay when in fact it's not. You know a place has cultural issues when the people who have been there for 10 plus years or more start looking for new jobs. Avoid this place."
Magasinier (Former Employee) says"Depuis le rachat de Dauphin par Clear Channel,l'ambiance au travail et Cons: tout!"
Real Estate Manager (Former Employee) says"Management is awful, do not work for this company. You will not be appreciated and your work will be belittled. No job security, one day everything is great the next you may be fired with no explanation."
None (Former Employee) says"Don't work here. The managers are really ignorant on the issues installers deal with on a daily basis. If you tell them hey this structure doesn't have anywhere to hook up they expect you to do it anyway. And the managers only look out for their friends. Cons: Expect to be a slave"
Assistant (Former Employee) says"I can honestly say there is no place like CCOA. The management staff is willfully clueless about how to manage a team, drive revenue and hold themselves or anyone else accountable. People are allowed to be nasty, racist and unprofessional. The turnover is high and although they have been told over and over again that the culture is toxic, they allow things to continue. They continue to push the narrative that everything is okay when in fact it's not. You know a place has cultural issues when the people who have been there for 10 plus years or more start looking for new jobs. Avoid this place."
Maintenance Engineer (Former Employee) says"Probably the worst company to work for if you want to be treated as a 2nd class citizen. Cons: Everything from the sly management upwards."
Marketing (Former Employee) says"They relied heavily on their legal department. They know they have countless lawyers and legal teams and they wont hesitate to use them. If a judge doesn't say its wrong then it not kind of mentality."
Accounting Assistant/Billing Specialist (Former Employee) says"I was fired without reasoning. Management is horrible. Have no idea what is really going on. People there are sometimes nice but mostly fake. No training ever. Pay definitely not worth the pay or headache. Can not say enough bad things about this company. I would not recommend anyone apply for this position. Take it from someone who has been there and dodone the job. Cons: everything else"
Real Estate (Former Employee) says"If you went to the same college as the branch president or go hunting with the sales manager you’ll be given ample opportunities to succeed and will be given a free pass to verbally abuse your colleagues openly around the office. Otherwise, there will be zero opportunity for advancement. Cons: Every waking second"
Sales Manager (Former Employee) says"Upper management is clueless. Poor strategies, poor coaching, detached. It is really a Dictatorship that does not care about the wellbeing of any of the employees."
Administrative Assistant (Former Employee) says"Very unprofessional and HR is not interested in the treatment of employees they go against there own employee manual and they harassment of others is ignored."
Account Executive (Former Employee) says"No direction from MGMT. This has since been changed I don't know who is in place now. Cons: management, driving aimlessly, all large accounts taken, no training"
Outdoor Advertisement Engineer (Current Employee) says"it is a place where nobody seems to know what they are doing, managers have a level of incompetence never seen before; however, my colleagues are hardworking people, easy to get along with."
Credit & Collections Manager - Shared Service Center (Former Employee) says"I came to Clear Channel with venture capitalists as owners. While there are several amazing managers & leaders there are more those who are not prepared for the positions they are given and no investment by their leaders to mentor & coach them. This was the first place where I have had HR tell me that an employee had the right to yell and cuss at another employee when I contacted them about an incident I witnessed in another department. There was absolutely no company values at all."
Account Executive (Former Employee) says"I worked at the Oakland office and resigned after 2 years as an AE. The sales compensation was acceptable, however the regional management consisted of the most unprofessional people I have ever worked for in a large company. If you're an individual who values work-life balance DO NOT WORK HERE. The company offers absolutely no flexibility and negates the value of its employees' successes. Working for this company exemplifies the creed that no amount of income is enough to work under a poor management team."
Billboard installer (Current Employee) says"Used to be a great place to work. Yes the job was hard but it paid good and mostly everyone got along. Now all the company cares about is saving money and cut wages by more then half. The worst part is they still want the same hard job for alot less money. Cons: Pay, lack of communication, stressful."
Real Estate Representative (Former Employee) says"The company has poor management practices that involve intimidation. Payment for incentives and bonuses was always late and it was probably the worst corporate working environment experience I had had in over 30 years of professional sales."
Campaign Planner (Former Employee) says"Lower level positions do a majority of the work and get paid pennies compared to mid-level employees. Management is completely disconnected from subordinates and the company runs on an unsaid closed door policy."
Accounts Receivable (Former Employee) says"Clear Channel Outdoor is an interesting place to work. worked hard every day. Hardest part of job was trying to get customers to pay and get receivables down. Cons: some employees were difficult to work with, and boss"
Phone Interviewer (Former Employee) says"Scheduled me for an interview, wasted my time on the phone just to start like an interview to tell me I did not fit the requirements. Descriptions don’t match job titles and still waste your time on the phone instead of a simple email."
Welder (Former Employee) says"by far the worst ive worked with. original managment i hired on with was fantastic"
Former Employee - Real Estate Manager says"I worked at Clear Channel Outdoor full-time for more than a year Cons: Upper management is absolutely clueless will be blamed fro shortcomings of the branch that directly affect your ability to do your job bonuses are based on things completely out of your control all files are extremely out dated will pretend to be on your side but do absolutely nothing to help you when you are in need upper management will pretend to be on your side but will lie to protect their own job futures"
Former Employee - Anonymous Employee says"I worked at Clear Channel Outdoor full-time for more than 5 years Cons: Corporate office has no clue. Ageism runs rampant here."
Current Employee - Account Executive says"I have been working at Clear Channel Outdoor full-time for more than 5 years Cons: Can't make any money here. major micro managing"
Current Employee - Associate says"I have been working at Clear Channel Outdoor full-time for more than 3 years Cons: Hire V.P.'s / MNGT that are smart, competent and that are not racist"
Current Employee - Account Executive says"I have been working at Clear Channel Outdoor full-time Cons: Pay cut after pay cut. It was supposed to get better after separating from iHeartMedia and has gotten much worse for AE’s. Several pay cuts some in same year. Small base and very low commission percentage. Every year you wonder how will they cut commissions again. No one in the corporate office has sold a Outdoor and it shows. Morale as you can imagine is extremely low. Sales people have lost all respect for management"
Former Employee - Account Executive says"I worked at Clear Channel Outdoor full-time for more than 5 years Cons: Incompetent management, no leadership, no training. I would ask management in different scenarios what they would do in certain situations and they would literally say “Go back, think about it and come up with a plan,” They would never go with me cold calling or help me put campaigns together which was setting me up for failure. Literally 5 or 6 newer reps left the company in the past year. Heavy micromanagement. , Three + commission cuts in a year, company billions in debt. Also come to find out that Clear Channel pays the least amount of commission of any of their competitors."
Former Employee - Proposal Coordinator says"I worked at Clear Channel Outdoor full-time for less than a year Cons: Deceptive and let me go without explanation. Hours are terrible Lots of Office Drama Cant trust anyone"
Current Employee - Anonymous Employee says"I have been working at Clear Channel Outdoor full-time for more than 3 years Cons: There are a lot of things to say here."
Former Employee - Account Executive says"I worked at Clear Channel Outdoor full-time for more than 5 years Cons: Low pay, high turnover zero employee incentives,"
Former Employee - Account Executive says"I worked at Clear Channel Outdoor full-time for more than a year Cons: Where do I start. 1. Very low base salary 2. Low commissions and commission payouts are paid out over the term of the contract. Example: you sell a 3 year contract with a total value of $50k. Paid at 5%= $2500 commission, but they then divide that by 36 months, so you're paid $69.44 per month over the course of 3 years! 3. If you sell a contract that was paid in full by the client they still pay your commission on a monthly basis based on the contract term instead of in full, as they were paid. 4 Absolutely no sales incentives. 5. Airport markets are small, which means price points and commissions are small 6. Benefits are sub par 7. Management is a joke. They have got to be the most uninformed group of people ever. They have been with the company so long and without outside leadership training that they have no idea of how to do anything as it relates to their HCM. Simple things such as proper communication, being HR savvy, being open to new ideas and ways of doing things, etc. 8. Training is a joke. There is no coaching, developing, mentoring, etc. They show you their antiquated systems/processes, give you a laptop and phone and leave you to your own devices. Your set up for failure, especially for those with no sales experience. They don't offer assistance if you dont ask. But of course they expect you to bring in business 9. No documented policy and procedures. Probably because they have no HR dept. 10. Their stock price says it all. 11. They're cash strapped and it shows"
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