Channel Sucks Customer Reviews and Feedback
The Channel Company is an American provider of IT channel-focused events, media, research, consulting, and sales and marketing services. The channel includes high-tech suppliers and solution providers.
A former employee wrote a largue review about how horrifc it was to work at The Channel Company, posted by Glasdoor on 2019: I should have known when the recruiting agency that landed me the freelance job warned me that they'd "heard things" about this company. To say it's an amateur operation would be an insult to amateurs. I've worked for many businesses and media outlets in my 35-year career and encountered many "firsts" at this place. The "you get what you pay for" adage applies to this company like no other place I've worked before. It is infested with childish, inexperienced, third-rate employees who lack the emotional maturity to be working in a professional environment. Thank God I never stepped inside their office ... I can only imagine. As a freelancer, I often found myself caring more about the work quality than the children actually employed by this company. What is even more frightening is that the managers seemed to support the wildly dysfunctional behavior. I'm thinking many of the positive reviews on this site are phony.
Media Specialist (Former Employee) says"An OK play for young people to get some experience. For others, a career graveyard where praise was as rare as a raise. Nonexistent. Responsibilities delegated without warning. Overwork, backstabbing and the end product: Mediocre at best. Cons: Work you to death and discard you like a used kleenex"
entry level (Current Employee) says"A horribly mismanaged company from the very top down. No direction, no communication, no vision. They portray themselves as a family-oriented business, where hard work is rewarded, and work-life balance is valued. Nothing could be further from the truth. They will work you till you near drop and never give you a raise unless you are in sales. I've heard several first-hand accounts from co-workers who've gone five-plus years with zero cost-of-living increase."
Marketing Manager (Former Employee) says"I can't recommend working for this company. Like many of their employees, I was overworked, underpaid, unappreciated, repeatedly denied a performance review, and ultimately felt taken advantage of. My coworkers and I constantly felt threatened with firing or being laid off because so many good, hard-working people were let go without warning or explanation."
Employee (Former Employee) says"A lot of great people helps work/life balance. BUT every one in the office is looking elsewhere! Long hours and bad salary. Management are all salesman and every other department is either grossly overlooked made tons of promises that never happen. Cons: Most everything else"
Digital Marketing and Content Copywriter (Former Employee) says"Great options to work remotely, but it comes at a cost: They will let you go with zero warning or review. No questions asked, excuses given, or second chances -- you're just fired. Cons: no review policy, poor company teamwork, poor internal communications"
Marketing Manager (Current Employee) says"If you're looking for a flexible work life with no mentions of performance reviews and or raises then this is the company for you."
Copy Chief (Former Employee) says"The Channel Company basically adopted the same culture as the company from which it broke away, UBM. Although it was a nose-to-the-grindstone atmosphere, there was some time to socialize through holiday parties, etc ... Cons: No room for advancement"
Reporting and Inventory Analyst (Current Employee) says"The Channel Co is a great place to start a career. Allows for empowerment within the first month, allowing you to take control of your own work. Sort of a Start-Up feel in terms of changing positions/mgmt, but overall you are the holder of your own destiny."
Project Manager/Quality Assurance (Current Employee) says"Nice environment, friendly people, small company. Benefits ok, Compensation not the best, but good company overall."
Former Employee - Middle Management says"I worked at The Channel Company full-time for more than 3 years Cons: - No annual raises (or even performance reviews) - Rude, boastful senior managers who swear openly whether you like it or not - No long-term vision or strategy; just a focus on short-term profit - Tendency to push employees too hard and burn them out - General disregard for employees' quality of life"
Former Employee - Anonymous Employee says"I worked at The Channel Company full-time Cons: Too many to count: Management is clueless, and an HR nightmare. They say and do things that make you really sit back in awe. Management throws you under the bus at the first opportunity. They fear for their jobs and the sales reps run everything at this company. The reps are allowed to talk to you anyway they please. They will hold meetings just to go through and yell at you for an hour. The office is not an inviting place. There are people there who will scream and curse while you are on the phone with clients. You are to keep secrets from the reps, and if they find out management will deny. The company would rather leave a position open for over a year than consider promoting from within. Pay is low. No cost of living raise at all. You will work so hard for this company for not even a thanks in return. Management plays favorites, and often backs poor workers."
Former Employee - Anonymous Employee says"I worked at The Channel Company full-time Cons: I worked in the Media department. I'm not sure if it is different in other departments, but the management is some of the worst I've seen in my career. It is a toxic environment, where they seem to think that cursing and yelling at their employees solves things. You won't be valued, trusted, or respected here."
Former Employee - Anonymous Employee says"I worked at The Channel Company part-time for more than a year Cons: The lower and mid-level managers are over their heads. They mean well, but do not understand workflow procedures and best practices for the business they are in."
Former Employee - Anonymous Employee says"I worked at The Channel Company full-time for more than 3 years Cons: President Bob Faletra - worst person I have ever worked for...and I know I am not alone."
Current Employee - Anonymous Employee says"I have been working at The Channel Company full-time for more than a year Cons: A horribly mismanaged company from the very top down. No direction, no communication, no vision. They portray themselves as a family-oriented business, where hard work is rewarded, and work-life balance is valued. Nothing could be further from the truth. They will work you till you near drop and never give you a raise unless you are in sales. I've heard several first-hand accounts from co-workers who've gone five-plus years with zero cost-of-living increase. Senior management can be downright nasty in their written and oral communication.Quietly, they have been divesting themselves of people and assets while publicly presenting a much brighter narrative to internal personnel and external clients. Witnessing several recent layoffs of hardworking, dedicated, longtime employees from one of the offices makes me concerned for my own future and the future of this company."
says"I have been working at The Channel Company for more than 3 years Cons: Work long hours, underpaid, no future, very demanding without care of your work/life balance. There is no work life balance, if you want this company to take your life over then this is for you."
Former Employee - Business Development says"I worked at The Channel Company full-time Cons: The Channel Company lied to Complete Staffing Solutions agency about job description and responsibilities. They unknowingly put people into a telemarketing role by labeling the job as IT Business Development and not elaborating on job specifics. I am sure their "real" offices are filled with competent and good people, but if you see a job opening for Business Development, don't be fooled like I was. They are looking for desperate candidates so make sure to dig deep and ask, ask, ask. I had reported to the staffing agency what they were having us do and they could not believe it Quote: "That is nothing like what they had told me, They told me you would be working on trade shows etc." Soon after I had exposed their lie, I was terminated. Very unprofessional, and uncalled for. Good riddance to this company and their tobacco spitting upper management."
Current Employee - Anonymous Employee says"I have been working at The Channel Company full-time for more than a year Cons: Benefits: As a single person you have to pay for your own benefits. It costs about $60 per month. None of my other friends pay for benefits with their jobs. There is no career path at all, no where to go once you are in the company. The pay is not commensurate with others who are doing the same jobs at other organizations. Sr. Managers can be verbally abusive to employees, condescending in their communications and downright mean in the way they treat some employees. Sr. management doesn't listen to anyone but their own ideas. It's very disappointing because when you interview you are led to believe that you will be a part of a growing company but that is not the case. They keep hiring because people keep leaving. The only people who have been here for a long time are the SAD's who primarily sell media to IT companies so it makes sense for them to stay since there are not a lot of opportunities outside of CRN. If you are looking for somewhere to have a career this is not the place for you."
says"I worked at The Channel Company Cons: Underpaid against industry averages in the area, and paid unfairly in comparison to colleagues."
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