Cadillac Sucks Customer Reviews and Feedback

From Everything.Sucks

The Cadillac Motor Car Division is a division of the American automobile manufacturer General Motors Company (GM) that designs and builds luxury vehicles. Its major markets are the United States, Canada, and China. Cadillac models are distributed in 34 additional markets worldwide. Cadillac automobiles are at the top of the luxury field within the United States. In 2019, Cadillac sold 390,458 vehicles worldwide, a record for the brand. Cadillac is among the first automobile brands in the world, second in the United States only to fellow GM marque Buick. The firm was founded from the remnants of the Henry Ford Company in 1902. It was named after Antoine de la Mothe Cadillac, who founded Detroit, Michigan. The Cadillac crest is based on his coat of arms. By the time General Motors purchased the company in 1909, Cadillac had already established itself as one of America's premier luxury car makers. The complete interchangeability of its precision parts had allowed it to lay the foundation for the modern mass production of automobiles. It was at the forefront of technological advances, introducing full electrical systems, the clashless manual transmission and the steel roof. The brand developed three engines, with its V8 setting the standard for the American automotive industry.

Alicia angrily mentioned, "I have a 2015 Cadillac SRX that I purchased with defective headlamps. I have taken my vehicle in for service multiple times to have the headlamps worked on but they are still not working. My husband and I have done research and read about many issues other consumers have had with the lights. I am very worried something could happen while driving at night. When I contacted Cadillac for help (because they manufactured and sold a defective car) the "Corporate" employee told me "I am responsible for Cadillac's manufacturing issue" and DECLINED any further escalation from me. I can't believe they treat their customers this way. Bad car & even worse customer service"


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Former Employee - Anonymous Employee says

"Very political organization. Like country club. Opposite of meritocracy. No way you can get promoted unless you go sailing with top management or went to same private school as their kids."

Current Employee - Security Guard says

"pay is horrible management and dont care"

Former Employee - Security says

"Poor morale, no support from upper management"

Current Employee - National Operations says

"Some departments have a lot of pressure to perform. Bad management that will throw you under the bus to make themselves look good. Very heavy workload, unreal expectations and not enough pay. Some managers need training on how to deal with staff. There is zero accountability. If you have a condescending manager, get out as fast as you can."

Former Employee - Anonymous Employee says

"Management was completely incompetent and treated employees poorly."


"Management, Health and safety program, lack of respect of their employees, their privacy policy"

Former Employee - Customer Service Representative says

"Minimum wage, low pay raises"

Packager (Former Employee) says

"low pay, no benefits, very slow. manager doesnt help with anything, no growth. If you are really in need of a job than i will recommend this to someone. I was desperate at the time and in need, so I settled for this earlyeverything"

International Product Manager (Current Employee) says

"Culture of lack of accountability. Organizational structure not valued, therefore operating in a corporate environment of ambiguity that rewards the outspoken and disincentives true work.Culture, Leadership, Lack of Transparency"

pintor automotriz (Current Employee) says

"me parece agradable las instalaciones el problema esta en los salarios bajosbuen ambienteel salario"

Sales Consultant (Current Employee) says

"you work for what you want to earn. it is a commission based environment so if you aren't self motivated you will not survive. there are no other benefits then knowing you are working for yourself."

Jefe de piso de ventas (Former Employee) says

"Es una empresa muy buena, el único detalle a veces son los superiores no saben trabajar como se debe, y el salario no es tan bueno para la exigencia y responsabilidad.."

Asesor telefónico (Current Employee) says

"Es un buen ambiente laboral a vces porque se llega a sucitar de forma repentina que duran hasta dos meses sin pagar a los trabajadores, fuera de este tema excelente agenciaPrestaciones de leyCotizaciones muy bajas"

Quick Lube Technician (Former Employee) says

"lack of management skills, i learned a lot from there, they didn't have enough bays, There wasn't really anything hard about the joblack of management skill"

CHOFER DE TAXI, CHOFER DE COMBI (Former Employee) says

"No hay mucho que decir recien me iniciaba en el taxi el año pasado y me quede sin combustible por la planta electrica de laredo y fui asistido por un colega de combinoninguna"

Marketing Manager (Current Employee) says

"The company is a great opportunity, but will always be strongly tied to Detroit which is difficult to separate and build new. There are great people who work there, but with the turn over of management in the last few years, it can be tough to understand the company direction."

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