C.H. Robinson Worldwide Sucks Customer Reviews and Feedback

From Everything.Sucks

C.H. Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics (3PL). The company offers freight transportation, transportation management, brokerage and warehousing. It offers truckload, less than truckload, air freight, intermodal, and ocean transportation.

C.H. Robinson is a company of cheats! All the money goes to the top managers who have never in their lives touched a truck and the hard working brokers end up with a peanut pay. In the words of a truck driver, he said "I've pulled plenty of C.H. Robinson crap freight as a company driver for various outfits over the years, and I didn't have a single load through them that went off without some kind of FUBAR freaking problem. I've heard through some of the O/O's that they have decent freight, but I've never seen it. Crappiest-assed broker I've ever dealt with, and after a while I, who hate turning down freight, started refusing C.H. Robinson loads unless absolutely forced by circumstances like needing to move the truck to a better load region to keep earning them dollars, or cents, whatever the case may be."


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Ocean Import Coordinator (Current Employee) says

"Such a shame for a company to NOT pay to their employees when they are in stress leave due to burn out of work flow. Uneducated and awful management team , not understanding at all, never pay attention to employees and just want profit and profit. Strongly recommend to NEVER work for this company.They caused me to leave the country because they don'pay my rights. I never had such an experience in my life!"

Account Coordinator (Former Employee) says

"CH is a good company but leadership is horrible. Company is not diverse and don’t promote based off job performance but personal feelings. The company furloughed 7% of their employees but the Dallas LTL Service Center hired 4 people and brought back their furloughed employees but let go their EXPERIENCED furloughed employees for “lack of business.” How can a company justify a layoff but hire people for the same role.? What a joke on the behalf of leadership!None"

Customs Entry Writer (Current Employee) says

"My job used to be great until they changed management. I work in the customs department and for some reason they decided to replace our manager (who has managed the department for over 30 years) with a woman that has no experience at all in customs. Our department is completely falling apart and we are working so hard just to keep our heads above water. New manager has no idea what she’s doing and would’ve most time consuming pointless tasks because she’s bored that have nothing to do with our work, than to actually let us do our work. We need new management. rather girl usNothingEverything"

Account Coordinator (Former Employee) says

"Micromanaged, promises given were never meant, horrible management. work life balance - does not exist, even though talked about regularly. Pay/ benefits are decent -"

Manager (Current Employee) says

"The company does not value or respect it's employees. There are many loyal people there that continue to work because they feel like they have already put in a lot of time and dont have many other options.Poor management, corporate culture that does not value or respect employees."

Operations Clerk (Former Employee) says

"Very negative environment. Low pay. Lots of gossiping including from management. No organization, especially in training which makes it kind of stressful. The only positive thing is a few kind people and a cafe."

Customs Import Coordinator (Current Employee) says

"Not recommending customs dept. at all.Poor salary, your efforts are not appreciated, messy, stressful,the management is fake, they talk nicely but act as it is suitable for them.No advancements. No proper trainings as everybody is or pretending to be busy.Employees are not motivated to work and the customer service is pooooor.You may negotiate a better salary or you will be stack with the same salary for the rest of your days at CH."

Transportation Specialist (Former Employee) says

"Wouldn't tell anyone to work here at all. they do not play fair they fire people out the blew when they don't like you. they have leaders that do not know how to lead at all."

Senior Global Forwarding Agent- Billing team lead (Former Employee) says

"Management sucks they treat people like their idiots.they have preferences to certain people and you have to kiss butt to get promoted they don’t care for the good people and management triggers only certain people"

Carrier Account Manager (Former Employee) says

"Absolutely terrible work environment and culture with very little to no upward mobility or career advancement. Extremely competitive, with zero loyalty among co workers and superiors."

Whatever/Whenever Agent (Former Employee) says

"This place is like Highschool!! Either your in or your out! They throw work on top of more work. Leadership is none..they snicker and gossip worse than the employees. Glad to be out out there!"

Shipping Information Specialist/LTL support (Former Employee) says

"CHR keeps bad employees and lets their hard workers go because they speak up about the lack of work ethic their bad employees have. CHR is a scam you work hard and do not get paid for it. This company is horrible."

Account Manager (Current Employee) says

"trying to be a "cool culture" but if you're not on the inside, you don't matter. they do what they want to accommodate management, make promises and never follow through. drag you along."

Account Coordinator (Former Employee) says

"Overall did not enjoy my experience there, poor management, horrible clients, nothing collaborative. You were rewarded with growth the more hours you put in, terrible work life balance."

Senior Account Coordinator (Current Employee) says

"If you have a frat boy lifestyle, this job is for you! Very racist! If you are African American, don’t work here! This was the worst job I’ve ever had"

Accounting Clerk (Former Employee) says

"The management was horrible. Boss had not a clue as to what he was doing. No training. No benefits. No advancement. I would never suggest anyone work for this company! Horrible experience!!NoneToo many to list!"

Customer Service Professional/Dispatcher (Former Employee) says

"at the beginning it was a nice place then became favoritism to certain employees and towards the end when I was let go the management didn't care and I couldn't say good bye to anyone they just wanted me to leaveteamwork on a few of my positionsraises wan't fair"

Operations representative (Current Employee) says

"Just dont work here unless you want to plug numbers all day the management is awful. There is no leadership or teamwork. The operations are comsistantly changing. They do not care about you."

Account Coordinator (Former Employee) says

"Bad management- micromanagement at its finest! If you are not part of the boys club, you are on the bottom. Even if you get top marks on your review they will find a way to give you 1% for your raise. They are cheap and they fully admit it. RUN AND RUN AWAY FAST!Excellent benefitsManagement, management and management"

Global Forwarding Coordinator (Former Employee) says

"As an African American working for this company I never felt comfortable or like I was in a place that would give me an opportunity to grow. I received sub-par training and was then expect to deliver results. Since this job I went back to school to peruse a new career that has more opportunities for me."

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