Blue Care Sucks Customer Reviews and Feedback

From Everything.Sucks

Blue Care is an agency of UnitingCare Queensland, the health and community arm of the Uniting Church in Queensland, Australia. Originally established as the Blue Nursing Service by the Methodist Church in 1953, it has grown into one of the largest not-for-profit providers of residential aged care, community care, and retirement living in Queensland and northern New South Wales.

A former employee shares her experience on indeed.com, "I recently resigned from my job at Blue care due to the constant bullying from senior staff and management. I worked there for appro 5yrs up until 6 mths ago I was happy to go to work even though the work is very challenging and can be quite stressful I found it very rewarding and enjoyed the residents and the other staff. A new manager started at our facility and proceeded to encourage staff to fabricate unfounded allegations and bully any staff that stood up for their rights and the residents rights. Bluecare actively encourages their managers to use HR to reprimand staff by making them answer to allegations that have no basis and even when provided with proof of this refuse to acknowledge or investigate thoroughly and instead claim that allegations are substantiated. I had an allegation made against me that I could not possibly have done as I was not at work but to Blue care that was irrelevant."

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Scheduler (Former Employee) says

"Once thought this company was a forever job. It is nothing other than a racketeering "not for profit" company that seeks to bleed it's lovely customers dry. Upper management in Brisbane head office actually believe they are above everyone else and have complete disregard for the employees in the field, and are nothing more than dictators trying to PLEASE the board of Directors. Please stay away, and spread the word to your family and friends - This company DOES NOT CARE about YOU!!! Cons: Too many to list here 😠"

Hospitality All Rounder (Former Employee) says

"I worked for 4 years in hospitality. Supervisor would play staff against staff, blatantly lie. She set me up for a meeting with her, her supervisor, and myself. I had no knowledge or informed of any meeting at all. After informing that I wasn't comfortable as I had no knowledge or a support person and would like to re schedule, I was NOT allowed to leave the room. The allegations against myself were false and proven to be false. It made no difference. It doesn't matter how hard you try to stickup for yourself, they win through LIES. Its utterly disgusting. I ended up resigning due to the stress. They should be accountable for their actions!!! Cons: Everything to do with upper management. They will forge documents to get their way."

Pc (Former Employee) says

"very stressful job. Cons: Too many"

Senior Administration Officer (Former Employee) says

"Be very wary of your back with Management of this organisation. It has a supposed values base of the Uniting Church but when push comes to shove these values mean nothing. Also the Code of Conduct does not apply to Management or anyone who has crawled to them and their cohort Cons: Where do I begin"

Personal Care Assistant (Former Employee) says

"I recently resigned from my job at Bluecare due to the constant bullying from senior staff and management. I worked there for appro 5yrs up until 6 mths ago I was happy to go to work even though the work is very challenging and can be quite stressful I found it very rewarding and enjoyed the residents and the other staff. A new manager started at our facility and proceeded to encourage staff to fabricate unfounded allegations and bully any staff that stood up for their rights and the residents rights. Bluecare actively encourage their managers to use HR to reprimand staff by making them answer to allegations that have no basis and even when provided with proof of this refuse to acknowledge or investigate thoroughly and instead claim that allegations are substantiated. I had a allegation made against me that I could not possibly have done as I was not at work but to Bluecare that was i iirreeleventirri"

Manager (Former Employee) says

"I worked as a Manager in this organisation and what a poorly run organisation it is. Management will stop at nothing including fabricating documentation, forcing other staff to support their point of view and actually lying to manipulate the point of view. Cons: Underhanded Management"

Carer Support Worker (Former Employee) says

"A very toxic environment and you must watch you back always. Expect nothing from Management and you will not be disappointed. Do not care about the clients they are only there to get the money from. Cons: Too many"

Kitchen Hand/ain (Former Employee) says

"bluecare dont care about their staff and would throw them under the bus at any given opportunity. management is a joke. They are bullies who should know better"

FINANCE OFFICER (Former Employee) says

"Management couldn't care less. Don't know who you are or what you do after 12 months employment. The merger has destroyed the original purpose 'CARE' Cons: No security....contract only"

Personal Care Worker (Former Employee) says

"don't work for this company, top heavy management and don't care about their workers and only think about making a profit so their managers can have flash cars etc."

Personal Care Assistant (Former Employee) says

"Under last management the PCs were treated with much more of the respect that front line workers deserve but not now, they are treated like menial workers whose lives don't matter. Cons: Hours all over the place, never know if you'll have 9 hours or 3 hours on the day untill that day, Management doesn't care about staff stress levels and all with a low pay rate to go with it.."

Personal Care Worker (Current Employee) says

"love working with the clients and having a hands on with them. Cons: its a job"

Domestic/Laundry (Former Employee) says

"Most days were good Cons: early starts"

Registered Nurse (Former Employee) says

"Untrained schedulers. I would often have my scheduled run changed on my way to another client. Management don’t care if you were running late or would run into overtime (which they don’t pay) as they wont do anything about it. No support network at all. Unable to call anyone for support as no one answers the phone or returns your call. Management will lie to you and manipulate documents so you are in the wrong. Most enjoyable part of the day was going home. Cons: Bad management."

Personal Care Assistant (Current Employee) says

"Manager couldn't care less. All about the $$. All a family affair running the office. Wouldn't listen to you. Dropped your shifts without telling you. Cons: Long hours."

Personal Care Assistant (Former Employee) says

"It is a yes man no man job Cons: N/a"

Rather not say (Former Employee) says

"It's stressful and hard to plan your life around. Be prepared to basically be a cleaner except earn less than a cleaner. Zero employee value. Management and communication is where it's let down Cons: Everything else"

Carer (Former Employee) says

"Be very careful and always watch your back. Management is very poor, clients are great and other staff are good, as you need that, because you have to watch yourself otherwise."

Personal Carer (Former Employee) says

"Communication was terrible, if you have a problem out in the community it was almost impossible to get anyone on their phone to get answers, messages never returned. If you have an injury at work forget it, they write you off without even a text or email just don’t give you anymore shifts and appear to block you phone from getting shift messages when short staffed, supporting their staff was a big thing in their orientation, doesn’t mean a thing, was extremely disappointed, thought this was going to be best job ever"

Community Nurse (Former Employee) says

"I worked as a community nurse and would advise anyone not to consider working in this role for blue care. There was no support, and inadequate training. There was a toxic blame culture by the nurses the!selves due to very poor management. The staff knew very little about wound care and did not practice evidenced based care. Cons: No ongoing training. Poor work practices."

says

"I worked at Blue Care Cons: Lack of support. Company only interested in cutting budget ."

Current Employee - Anonymous Employee says

"I have been working at Blue Care full-time Cons: Sharing toilets with service users, cramped office, no windows in office, equipment not working properly, understaffed, high volume of work, immense pressure and stress, under staffed,"

Hospitality says

"I have been working at Blue Care for more than 3 years Cons: Toxic environment look at other employer first."

Former Employee - Carer says

"I worked at Blue Care part-time for more than 5 years Cons: Bullying Management, Harressment, Overworked, long hours, Huge staff turnover, Power hungry, TOXIC work enviroment."

Former Employee - Health Professional says

"I worked at Blue Care full-time for more than 3 years Cons: Management response to government reforms and business decisions that impact how care is delivered make work much more difficult with much less support for staff. Morale is low. Forgot that work can be enjoyable until I was out of there."

Current Employee - Registered Nurse says

"I have been working at Blue Care full-time for more than a year Cons: -Extreme cost cutting EG. they will change your starting times to purposely avoid paying overtime, do everything they can not train you and sign you off on it for legal reasons or understaff on purpose. -Horrible - absolutely horrible and bizarre care documentation system called RMS, we are forced to use this piece of software that absolutely sucks, terrible GUI, extremely buggy and where it takes 5 seconds on paper - it takes at least 5 minutes on RMS. -They like cramming 12 hours of work in a 8hr day and will not pay you overtime for the pleasure. -Implement changes way too fast and too often, usually for inane or irrational reasons, that can be fixed with a good care documentation system or a bit more indepth knowledge of the current system. Often disrupting the work flow processes on Nursing staff, which is dangerous to our residents. - High levels of management turnover and each manager that comes and goes have their own idealogue to terrorize staff with."

Current Employee - Community Care Worker says

"I have been working at Blue Care part-time Cons: Travel time between clients not always enough"

Former Employee - Nurse says

"I worked at Blue Care part-time Cons: I don’t remember any cons at this stage"

Former Employee - Personal Carer says

"I worked at Blue Care part-time Cons: Staff. Workplace shortages. Management. Policies. Lack of resources. More concerned with aesthetics rather than actual care. Do not actually seem to care about people, just about filling beds. Long hours and with any excuse not to pay staff for work covered when short. No career progression, no desire to stay with the company. Low wage for work being performed. Cross i's, dot t's. Just do enough to pass inspections. Staff are worked so hard that they all burn out and leave."

Former Employee - Nursing Assistant says

"I worked at Blue Care part-time for more than a year Cons: Not welcoming to different people. When I first got there, was not appreciated due to my different working history in other industries. (closed minded and wanted traditional workers with the same as same working history) In this industry - join the union You are either in (or out)"

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