Bloomingdale's Sucks Customer Reviews and Feedback
Bloomingdale's Inc. is an American luxury department store chain; it was founded by Joseph B. and Lyman G. Bloomingdale in 1861. It became a division of the Cincinnati-based "Federated Department Stores" in 1930. In 1994 the Macy's department store chain joined the "Federated Department Stores" holding company. In 2007, "Federated Department Stores" was renamed Macy's, Inc. As of May 2, 2020, ther
Former Employee - Anonymous Employee says"middle management is a joke"
Former Employee - Merchandise Marketing Coordinator says"The job is highly cross functional, you are in constant contact with all parts of the organization like marketing, buying, site, photo planning etc. which is completely fine HOWEVER, They usually treat you like you are invisible. You better hope your buyers like you or else they'll make your life a living hell. -Highly toxic work environment, promotions are clearly never based on merit and basically only if they like you. -Lack of diversity, they claim to be super inclusive but continually only hire and promote the same type of people. -rewards loud, rude people even if they don't do their work properly. I've seen people who are much much harder workers that don't get the recognition they deserve, while praising and promoting people who don't deserve it. -they want you to grow in the company, but provide little to no room to growth. this caused super high turnover. -work is boring and mindless, and you'll learn everything within 2-3 months with nothing else they can teach you -Upper management is clueless and doesn't care about you at all."
Former Employee - Former Employee says"No one cares about business or customers, decisions are made to compete for credits between teams. Promotions are only given to people who survived reorganizations or stay there forever, never based on your accomplishments. Upper management is still day dreaming about the good old days that luxury retail was still in a seller's market. A lot of fancy sayings but never put into actions. Being a subsidiary of Macy's INC messes everything up, you are forced to use Macy's systems but no support from Macy's. Constant reorganizations and layoffs. It's just mentally drained working every day that you need to spend 80% of your time in those nasty politics and couldn't focus on doing the right thing to make customers happy and business better. Talented people left and whoever stayed there you can image. They said they cares about the people but the truth is, THEY DON'T CARE."
Former Employee - Supervisor says"Low pay, horrible management, discriminatory treatment, no room for advancement, favoritism"
Former Employee - Sales Associate says"Discrimination Lack of organization Dishonesty Stolen sales Stress and fighting"
Former Employee - Anonymous Employee says"Employees are unionized. Which means they can be terrible and cannot get fired. HR (wish I could name names) is completely useless- they were rude, lazy, incompetent. The store is run by people who lead miserable lives, truly. If you feel sales associates are rude, don’t blame them- blame management. They need a HUGE overhaul in management and operations."
Former Employee - Assistant Buyer says"I'm writing this so late because I still speak to people who work there, and management and HR have not learned from their mistakes. I would've hoped that after seeing so many people quit for the same reasons, they would take a look in the mirror, but they just stick their heads in the sand. I always told people working here was like drowning and reaching your hand out to management and HR, who then hold your head underwater. HR will say this and any other negative review is from a digruntled employee, and yes, you made us disgruntled. If you're thinking about applying or accepting a job here, please reach out to someone who exited, and they will all tell you the same story. Once you escape the gaslighting, you realize not everything is your fault and you actually have so much more potential than Bloomingdale's leads you to believe. Also, the clique culture is not as bad as some other companies, but it definitely exists. I thought that was always going to be something I encountered at any company, but then I got the job I have now and realized it is possible to have a large group of people without nasty attitudes. I did work with a lot of incredibly smart and nice women, but there are toxic elements that Bloomingdale's breeds. They will dangle promotions in front of your face, and don't even try to ask for a raise, despite taking on the jobs of multiple people. Something you will consistently hear and see is that they reward loud people, even if they're sub par at their job. Find somewhere that actually values your time and effort."
Former Employee - Manager says"The senior management is rudderless. The CEO and team who work in corporate are not open to listen. They make decisions for a store regardless of input from the store management and then blame store management for lack of execution. They expect top talent for bottom dollar. The loyal customers expect a level of service they no longer can receive due to slashed budgets and staff sizes. 10 years ago, a neighborhood store that once had 20 managers and 250 staff to give one-on-one service, now has about 5 managers and 100 staff to do the same job (not exact numbers but an approx of the effects of the downsized positions). Sales professionals are mostly seen as lazy employees who need to be motivated by all stick and no carrot. The lack of enthusiasm, or "buy in" comes from a culture of disregard for company loyalty and overworked bottom tier employees. Back of house and support staff is continuously slashed and are under appreciated for their work and efforts. Sales staff have taken significant pay cuts while expecting to do more. Sales employees are not appreciated and often looked down upon by regional and senior executive staff. Even the best managers are driven out through burn out or brow beaten into submission. C suite and regional management have a "one size fits all" philosophy on management; they expect the exact opposite of what they teach. They have a high percentage of female employees at the store level, but only promote managers who have the worst track record with employee regard, the tougher you are the higher you'll go. They offer so many amazing classes and opportunities to better yourself but don't expect the time to invest in yourself unless it's after hours. The most successful employees spend a minimum 50+ hours a week before any self improvement time. So if you have a family your chances of career growth are slim."
Current Employee - Comissioned Sales Associate says"extremely competitive and lack of teamwork"
Former Employee - Sales Associate says"Littered with mediocre managers - toxic and beyond stressful environment. Dangerous stockrooms ever present, bad morale prevails, and disrespect toward sales staff is the norm. Favoritism is flagrant and scheduling is a source of contention in most of the staff. Verbal abuse occurs unchecked - an atmosphere of distrust exists."
Sales Associate (Former Employee) says"Don’t work here of you want to be respected or treated with basic human dignity. The managers don’t care about your lives or families just making money"
Sales Professional (Former Employee) says"Absolutely garbage managers, products and customers. Easy to break Into the store. Dumb store manager who loves cats too much. Very ugly co workers. Easy to drink on the job. Cons: You have to show up."
Processor (Current Employee) says"Few black if any in management and that’s nationwide. It’s a trump supporters heaven. Too many old folks doing what would be considered challenging to most. Cons: Everything"
Sales Associate (Current Employee) says"Job requirements Cons: There is an exit door, Use it!!"
Sales (Former Employee) says"Worked in BLOOMINGDALES WALT WITTMAN MALL. Cons: Toxic environment"
Expeditor (Former Employee) says"I worked at 59th, they don’t have real benefits. The supervisors were immature. It was like working in an highschool. The managers don’t help or care. They would get rid of you for anything as well as everyone thinks their better then everyone else. I was also put on furlough because of covid19 and they promised to pay for two weeks and it wasn’t what they said it would be. They are con artist rip offs. That company only cares about the money you make them and cover their backs not yours. They don’t care about their employees. Just don’t make this your main job. Cons: No real benefits, no support, etc"
Customer Service Associate (Current Employee) says"I’m currently an employee and was put on furlough due to covid. They don’t pay fairly and the managers are not equal to everyone. They don’t give you flexibility and threaten to fire you if you can’t make a day due to an emergency."
Executive sales manager (Former Employee) says"Bloomingdales is the worst company I have ever worked for I was recruited received a $15,000 increase and a sign on bonus, taken to lunch, a welcome breakfast. I felt as if I was in retail heaven and I was really in retail ... Cons: Dishonesty"
Sales Associate (Former Employee) says"Purgetory. They don't care at all about the people who work there. Not training them or supporting them. The culture in the store is catty and mean spirited. Bullying is ignored by management and people who sell well get favored treatment. The floor traffic is extremely slow and eight hour days are spent mostly standing around. THEY ONLY CARE ABOUT HOW MUCH MONEY YOU BRING IN."
Tory Burch & Stella McCartney Specialist (Former Employee) says"Really bad company to work with they don’t work with you for sick time, holiday time, & family events. Always on top of you sometime’s doesn’t let you even use the restroom. Probably the worst company I ever worked for! The mangers do not know what they are doing what so ever!"
SHOP MANAGER (Former Employee) says"Horrible work environment is an understatement.Let me begin by saying that your salary is not guaranteed as you are 100% on commission so you could be working with a client for hours and they decided to return everything well you will then have to pay Bloomingdales your amount of returns that you’ve received."
Shipment (Former Employee) says"Worked here for a month or so, everyone was good but their is one manager that was discriminant against me! I left tried talking to my boss, boss and she never got back at me! Very unprofessional people! Was never trained the right way either!"
Sales Associate (Former Employee) says"It is a very unprofessional atmosphere due to management therefore a store can't be successful when management doesn't know what they are doing."
Counter Manager (Former Employee) says"Upper management is disgruntled and takes it out on the employees. The human resources department are passive and do not take your concerns into consideration"
Sales Associate (Former Employee) says"Horrible horrible don’t do it please don’t waste your time. Management is really bad managers don’t anything sitting all day in their office and they expect you to get credit cards do your self a favor stay away you will find something better"
Cosmetic Counter Manager (Former Employee) says"Trainings were awful! Bloomingdale’s refuses to invest in up to date technology or over all presentation of the store. The register is so old so you have to go through 3x more steps just to process a simple transaction if you are used to normal registers. There is pressure about opening up new credit card for customers, so if your customer already has a card you are supposed to offer an “upgrade” to them. Aka a second credit card! All sales associates are trained on this method. If you are new you are disposable. They will put you on 60 day probation when you are hired so they can easily let you go if you’re not going with this horrible credit card scam. They for sure do not care about customers at all! Cons: Everything else"
Sales Associate/Cashier/Customer Service (Current Employee) says"Worst company I have ever worked for! Don’t care about employees nor themselves as individuals outside of this company! Save yourself and do not apply!"
Client Specialist, (Former Employee) says"Worst job experience I have ever had! Terrible pay, terrible management that makes false promises in addition to being the rudest people I have ever encountered, lacking basic manners at Norwalk CT Bloomingdales."
Brand Specialist and stylist (Former Employee) says"Managment dont care nothing about staff very toxic enviroment All they care about is making money in don't even care about the health of the staff the environment of the stuff and is just few people making a lot of money and we hide stuff earning $13 per hour in the District of Columbia"
Sales Associate (Current Employee) says"The worst job I have ever had. There is not much good to say about this place. Some of my coworkers are cool sometimes. Management is awful, inept and lacking any quality. It's so political here. The most toxic work environment I've ever experienced. We don't get paid a livable wage. I literally make only $320 a week after taxes. I've also never experienced so much racism, sexism, bigotry and prejudice in a work place before. It's just bad. BEWARE!!!! Trying so hard to find a new job. This place is awful!"