Batteries Plus Bulbs (stylized as Batteries+Bulbs) is an American specialty retail chain of several hundred franchise outlets founded in 1988 as Batteries Plus that sells and recycles batteries of varying size and voltage that provide power to operate consumer electronics, watches, cell phones, digital cameras, automobiles and other devices that require DC power. The stores also stock and/or cust
Former Employee - Sales Associate says"No clear direction from the management team. They don't seem to be on the same page with each other. A lot of inappropriate language and innuendos from the management team. Expected to learn a lot (batteries, bulbs, device repair, key cutting) without appropriate compensation."
Technician (Former Employee) says"Was definitely fun to work here, but management was lazy and often would just leave but happen to pop back when the owner comes. Poorly ran with no support and not even close to paid enough for what you do. They will happily not tell you about raises you should have gotten months ago to save money then get upset with you for asking about them. Pay is never on time. Sometimes would get paid a week after the pay period ends because the owner is too lazy to go to the bank because it’s a Friday or something. Terribly ran business. Not one.Bad company all around"
Former Employee - Store Manager says"The company is competing against Amazon. There is nothing sold in the store that is a high-demand, proprietary item to Batteries Plus Bulbs. The company trains the staff to be the most informed "expert" in batteries, lighting, and phone repair, which is true, however once the customer has the knowledge they can just buy it off Amazon...or anywhere else that is cheaper. There is no social media presence...corporate asks that 75% of the advertising budget be put into Google AdWords and the company's own eCommerce site. This is a narrow-minded approach to customer allocation. Without an active social media campaign it is difficult to see how the company will gain new, or even younger, customers. In an ever expanding mobile-phone based world most still don't even know that the company exists or even what the company offers a potential customer. Which is alarming being that there are hundred of millions of smart-phone owners in the US. This company is seeing a steady decline in many battery categories like that of Cordless Phone, Cellular, Camera/Camcorder, and Laptop. These categories make up about 1/4 to 1/3 of the showroom and this is largely due in part to smartphones and tablets becoming more popular. It may be that this company is on pace to be another Radio Shack... Zero benefits other than paid vacation, holidays, and sick days...must work for year before you get sick days and vacation though...this is dependant from one franchise to the next. If there is more than one owner...do not work for that Batteries Plus Bulbs. You will find that there is a general lack of understanding of what happens on a day-to-day basis for owners that are not hands on day in and day out. Those who may think that his/her narrative is the most insightful and intuitive one in the room at any given time is exactly what hurts businesses the most; a destructive personality by those who are in charge. Also, there is no opportunity for raises unless you get promoted from Sales Associate, Assistant Manager, or Store Technician to the Store Manager position. Most of those who I have worked with are arrogant and I watched as customers pick up on this pretty quick. It's not a very healthy place to work. Expected to lift over 100 lbs by yourself, exposure to lead, mercury, sulfuric acid, lithium, and other various battery chemistries like that of, but not limited to cadmium... Roark Capital Group, who had owned Batteries Plus Bulbs, sold the company in the summer of 2016 after a series of a reviews given by the franchise owners outside of corporate. I stated before that if the company doesn't do a better job that they will undoubtedly be like that of another company Radio Shack."
Assistant Manager Retail (Former Employee) says"This job is a joke. If you want a personal life outside of work you can forget it. They will wear you down to nothing. The owner will tell you one thing and the manager will tell you something completely different, so communication there is nonexistent. You don't get paid what you're worth, and the turn over rate is so ridiculous you shouldn't even bother getting to know your coworkers. Do NOT work here unless you want to go crazy.NothingToo many to name"
Former Employee - Anonymous Employee says"Way too much expected to learn in unreasonable amount of time. Point of sale software is garbage. Minimal room for advancement, pay is absurdly low compared to other device repair shops. Owners are rude and entitled snowflakes. "Bonuses" are a joke and the explanations given as to how they work should be much more clearly and explicitly stated. Poor communication between management."
Commercial Sales Representative (Former Employee) says"The company has no clear direction. They don’t value they’re employees and let them go with no clear reason. They also automatically take 30 minutes out of your daily time punch and a lot of days you don’t even have time to have a 10 minute uninterrupted meal period.NoneManagement doesn’t help employees."
Former Employee - Senior Device Repair Technician says"-unsafe soldering environment, no ventilation but was expected to solder. -management offloaded more and more responsibilities to regular team members -was promised a raise but never got it -was instructed to throw away alkaline batteries instead of recycle them because recycling them cost the owners money -was instructed to deny customers wanting to recycle batteries unless they bought something"
Store Associate Technician (Former Employee) says"This company is horribly ran, no actual Human Resources, it's a popularity contest locally to get under the district manger's favor, and anybody who isn't a part of his "click" is removed. Unfair hours, false statements during hiring process regarding pay and also a general lack of care towards the employee. Find employment literally elsewhere. The owner is is completely unaware of what the district manager and the Roseville location's issues are. They do zero training, and then blame the employee when a mistake is made and failing to own up to their lack of training. Gross company, poor business standards, and even lower form of management."
? Blep! ? says"@SomeEgrets And Duracell replacement batteries that go in the multi-battery caddies are less expensive from "Batteries+Bulbs""
Mike Traverso says"RT @batteriesplus: Time to put some new life into your old watch - let’s replace the battery! Then, invest in a Batteries Plus Bulbs Lifeti…"
Mike Traverso says"RT @batteriesplus: Shop small. Shop local. Shop safe. Power up with Batteries Plus Bulbs. https://t.co/kbEKIJBWaR #shopsmall #shoplocal #l…"
Batteries Plus Bulbs says"Shop small. Shop local. Shop safe. Power up with Batteries Plus Bulbs. https://t.co/kbEKIJBWaR #shopsmall… https://t.co/iejLlXrFqV"
In The News
KOKH FOX25 reports"The mistakes that are killing your cellphone battery"
KOB reports"Thieves steal thousands of dollars in merchandise from local battery store"
Business Wire reports"Batteries Plus Leverages Medallia Customer Feedback to Pivot Its Operations During COVID-19 Health Crisis"
MassLive.com reports"Authorities bust Massachusetts man on federal charge after they say he made nearly $400K from stealing ‘smart"