Banque de Luxembourg Sucks Customer Reviews and Feedback

From Everything.Sucks

Banque Internationale à Luxembourg S.A. (BIL) is a Luxembourgish bank. It is the oldest private bank in Luxembourg. The bank is owned by Legend Holdings (89.936%) and the Luxembourg government (9.993%).

Jurgen Hirsch wrote a review for Social Media about Banque Internationale à Luxembourg: "Unfortunately the 1 star ratings are well justified. I use BIL for over 20 years and the service quality is jousting going from average to bad. Beside the fact that the staff seem to have no interest to serve clients in a professional way, the BILnet now became a "sloppy" part of the bank's pretty bad service quality. I mostly used it to avoid being annoyed by the humans but after recent "upgrade" some of my Existing Beneficiaries disappeared and it seems that only beneficiaries within IBAN network can be opened..... that excludes many countries. AND adding attachments to the Secure Messaging tool which allowed me to send evidence of errors, is now blocked... Time to change the Bank!"


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Current Employee - Analyst/Developer says

"I have been working at Banque de Luxembourg full-time for more than 3 years Cons: No career vision during yearly performance review Promotions and salary disparities between IT and Business. The IT is seen as being less important than the business hence less consideration.."

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