Azamara Cruises Sucks Customer Reviews and Feedback

From Everything.Sucks

Royal Caribbean Group, formerly known as Royal Caribbean Cruises Ltd., is an American global cruise holding company incorporated in Liberia and based in Miami, Florida, US. It is the world's second-largest cruise line operator, after Carnival Corporation & plc. As of July 2020, Royal Caribbean Group fully owns four cruise lines: Royal Caribbean International, Celebrity Cruises, Azamara Club Cruise

An online reviewer shared their disappointment: Previously sailed on Azamara, in spite of last year's refurbishment' (all very surface) the ship is dated, cabins small, shower tiny, wait staff brusque, food just okay, not a luxury or sub-luxury experience. This ship is truly not worth the cost, Viking Ocean and Oceana are light years better in every way. Celebrity and Royal Caribbean are better for much less money. Cruise Director was awful, insulted an entire audience in Bilbao, Spain by stating that their language is Catalan, he is ignorant and was barely coherent that night, can't describe what a jerk he made of himself and what a terrible representative he was of Azamara. On-board entertainment was from hunger. Itinerary had to change due to sea conditions, stuck in Bayonne, France for three days, Azamara did nothing to smooth this over, in essence set up shuttle from the industrial berth where the ship was anchored to center of town and gave us train schedules to get to the ports we could not access by sea (Biarritz and St. Jean du Lux). Azamara handled this situation with less class than one would expect from Carnival. Food was mediocre, paying for specialty restaurants on this price level is a crime. Included wines for the most part were undrinkable. I don't like writing negative reviews but anything positive would not be truthful.Don't waste your money on Azamara Cruises.


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