Axa-advisors Sucks Customer Reviews and Feedback
Axa S.A. (styled as AXA) is a French multinational insurance firm headquartered in the 8th arrondissement of Paris that engages in global insurance, investment management, and other financial services.
A very angry customer shared in a review: "AXA is absolutely terrible company don’t get anything insured through them they will not pay the claim even when you are right and they are complete shambles. Disgusting management when you will be at your most vulnerable."
Current Employee - Advisor says"Outdated business model and benefits based on proprietary production Conflicts of interest Management structure Compensation until seasoned"
Former Employee - Anonymous Employee says"I had a workplace violence incident, in which a manager used a golf club to destroy property prior to saying he wanted to meet with me in his office the following day. When I reported this to HR, HR responded with that my claims were unsubstantiated, despite having 2 witnesses and 1 woman with destroyed property."
Former Employee - Financial Professional says"They will interview you and make it feel like if you put in the work you will make it through this business. They are currently on a hiring frenzy. You will be put through their "Fast Track" system which means right after you get your state life insurance they will pressure you to come in right away and start selling. The first day consisted of getting a high pressure sales script that they will listen to with you close friends and family. These are supposed to lead to meetings ran by your managers. They also require you to pay for all the testing and prep work, which is not at the industry standard. They claim it will get reimburse (which if you make it to get contracted you will get half back). This comes into the second half of problems where you will not receive an actual contract until you sell and obtain a certain amount of criteria (including getting licensed). The company is set up like a pyramid scheme that hires people on to burn through their contacts and have family/friends stuck in a position with the manager that hires you on. Also they charge you $600 for on boarding. Yes, they charge you for on boarding. The fail rate is over 90% but they claim otherwise. Place is a revolving door that just wants your contacts."
Former Employee - Financial Advisor says"They are not upfront with you half the time and don 't give you the training and guidance needed. You are forced to pay for office space when a lot of the time there isn't even room for everyone to have their own space."
Current Employee - Financial Consultant says"They portray the job to be much better than it is on the interview"
Former Employee - Financial Professional says"LAck of direction, support, and pay"
Former Employee - Financial Advisor says"You will be thrust into a legal pyramid scheme. Your manager will coerce you into exploiting your friends and family for clients into terrible insurance products. When you burn through that you will cold call. The majority of positive reviews left for this company are from managers who rely on higher ratings so they can recruit more unsuspecting young people or from new advisers that that don't know any better yet that they asked to leave good reviews. You will sell insurance products and you will not learn true wealth management. This is a fair warning.....90% of people will hate working for this company. The turnover rate is EXTREMELY high."
Current Employee - Financial Consultant says"I was recently asked by management to write a review on Glassdoor about my experience at Equitable due to the amount of negative feedback they were receiving. To my disappointment, instead of trying to rectify the prevalent issues, the management team was only focused on brushing the feedback under the rug to try to feed in as many new employees as possible. This proves to me that this organization is indeed just a pyramid scheme whose end goal is to take your clients when you inevitably leave. I have also come to find out that the management team receives significantly higher compensation for proprietary annuities and life insurance sold, which is why their trainings and everything they sell is focused around these. I wish I noticed these differences earlier in my career so I could have made a change. Instead I feel like I have wasted my time. Before you make the same mistake I have, please consider how you may be taken advantage of."
Former Employee - Financial Consultant says"They are not transparent, and borderline misleading. They do not disclose that you will not be paid, or that you will be forced to work overtime without pay. The career path goes as follows: The moment you accept an offer, you immediately begin studying to pass your State Insurance Exam, the SIE, the Series 7 and then the Series 66. This period is also called PEP (Preliminary Employment Period). You have to pay for the study materials out of pocket, and will only get reimbursed by the company months down the line. Each test will take between 1-2 months to complete, from starting on the study materials all the way to scheduling and taking the test. For the San Francisco Office, once you pass the SIE they ask you to start showing up to the office 3 times a week for their "trainings", which consists of learning their sales process, products they offer, and the occasional third party money manager trying to promote their products. They also have you start making phone calls to get business. Any business you schedule for the first 12 months must be run with one of their advisors with at least a few years' experience. The true on-boarding period begins once you pass your Series 7, which is also called PEP 2.0. They create a schedule for you to strictly follow, which includes going to the office, shadowing other professionals outside the office, taking the nearly hundred of internal compliance courses, and studying for the Series 66 licensing exam. For the San Francisco Office, it is during PEP 2.0 that they also require you to stay late on Mondays, and come into the office on Saturdays to make phone calls. You also have to go in for additional trainings, where they explain the on-boarding process. It is during one of these meetings that they reveal to you the pay structure. During PEP 2.0 (which lasts until after you pass the Series 66, finish the internal compliance courses, pass their test on the selling technique, and reach certain selling targets) you will only be paid around $700 TOTAL during this time. Note that it takes 4 months at the earliest to get through this stage. Additionally they do not provide a travel stipend, so you will undoubtedly have used up more than $700 on travel to the office and out of office meetings before you even receive a check from them. Reaching all the requirements to end PEP 2.0 is called Contracting. Once you contract, you get the choice of choosing between a payment structure of a small salary (around 24-27k a year) with commission, or commission plus bonuses. Once you contract is also when they reimburse you for all the study material and licensing costs. To recap, PEP and PEP 2.0 lasts for about 7-9 months, during which time you have to work overtime and only get paid $700. I personally spent over twice that amount on required travel during that time. Throughout my time at the company, management loved to talk about the “uncapped income potential” Equitable Advisors provides compared to the rest of the industry, as well as the high retention rate the office had. In my experience, both of these are complete lies. Within my first few weeks, I personally saw 3 people leave, and the rate stayed consistent throughout my whole time at the company. The biggest reason why Equitable Advisors is constantly hiring is because they are bleeding people. Compared to the competition, which will pay you a minimum of $75K immediately once you accept an offer, provide study material for FREE, give thousands in bonuses for each exam passed, and offer the same levels of commissions, Equitable Advisors is the closest thing to a scam in the financial services industry."
Former Employee - Financial Advisor says"Work crazy hours for 1/2 the pay You get cheaper benefits the more money you bring in Lack of support"
Conseiller en assurance CDI (Current Employee) says"Aucune perspective d'évolution, travailler pour un agent général n'est pas intéressant.RienToutBonjour,Merci d'avoir déposé votre avis via Indeed, il est important pour nous de recueillir les retours de collaborateurs ou anciens employés.Néanmoins, nous sommes navrés d'apprendre que votre expérience chez AXA ne se soit pas déroulée comme vous l'espériez.Bonne journée,Mona de l'équipe Marque Employeur AXA en France"
CHARGE D'ASSISTANCE (Current Employee) says"Aucun respect pour ses salariés, travail à la chaine ! Les gens sont souvent en arrêt maladie. Aucun vrai manager et les augmentations se font en fonction des affinités et si vous couchez avec votre responsable.Bonjour,Le type d'environnement et de pratiques que vous évoquez sont contraires à ce qui est porté par nos valeurs et pratiques managériales.Nous vous invitons vivement à en discuter avec votre responsable RH.Mona de l'équipe Marque Employeur AXA en France"
Customer Service Representative (Former Employee) says"The worst place to work. They are racist. Manager don’t know how communicate. Lots of Favoritisms. They speak down to you. You can’t express your feelings. They firer your if you go to Human Service. It’s an uncomfortable, stressful place to work."
Agent A2P (Former Employee) says"Promesses à l'embauche non tenues. Mes difficultés financières ne m'ont pas permis de tenir les 8 ans exigés, je suis partie à 6,5 ans. Résultat après ces années de travail en salaire négatif compte tenu du portefeuille à rembourser, je suis partie sans toucher un centime de mon portefeuille, mais avec des dettes.Bonjour,Nous sommes navrés de lire votre retour d'expérience car soyez certains qu’AXA cherche à accompagner au mieux les Agents dans le développement de leurs activités, à travers différents dispositifs :- au travers d’une formation initiale (13 semaines) et continue ;- d’un accompagnement avec un Inspecteur Commercial pour le lancement et la croissance de l’agence, adapté à la volonté et au développement de l’activité de chacun ;- d’un soutien financier durant les 4 premières années (sous réserve d’un minima de résultats).Conscients que nous pouvons encore améliorer ces pratiques, nous prenons note du point remonté.Nous vous remercions de votre témoignage et regrettons que notre collaboration n’ait pas pu s’inscrire dans la durée.Marine de l'équipe Marque Employeur AXA en France"
Manager (Former Employee) says"It was very uneasy to work in this company. People are dragging other people down, never helping each other. Do a research on the founder of this company, he is a criminal."
Insurance Financial Representative Trainee (Former Employee) says"After going through 3 interviews, they are not straightforward about the type of work they require until the 3rd interview, which I felt was misleading. They show you which licenses you need to aquire ie. LIfe Insurance, Series 7, and Series 66 but they don't help at all as far as study materials. Immediately after you get your insurance license, they expect you to begin selling insurance, but noone shows you exactly how to (what papers to fill out, etc) all the while you are still studying for the FINRA tests. You are also responsible for finding ALL your own leads. In Century City you will have to pay $60 per day to park in their building unless you want to risk getting towed by parking on the street, which they also failed to mention. You have to use thier propietary security software on your laptop and phone. Their IT support is the worst I have ever seen.You'll get your licenses but you have to pay for it all yourself, and maybe get reimbursed one dayThere is much training to do after you get licenses and if you don't complete it in time, you face hefty fines. They don't train you to actually do the job."
Customer Service Representative (Former Employee) says"I was always unhappy working there. They racist, they speak down to you. It’s all favoritisms. The rules only apply to some people. If you not in there click you don’t move up it’s who you know."
Case Manager/Project Manager (Former Employee) says"Absolute worst company I have ever worked for. Would not recommend to my worst enemy. You are paid extremely low and they work you to your wits end, literally. Treated like a number not a human being."
TRAMITADOR SINIESTROS CICOS (Former Employee) says"No valoran a las personas, son injustos y nada objetivos"
Corporate PA (Former Employee) says"Worked here for 10 years, hung out to dry by hr when the stress got to me. Not easy constantly receiving calls from members suffering with cancer etc.Nice co workersUseless hr"
Employé commercial (Former Employee) says"Lâché en pleine nature.... Obligé d appeller d'autres agences pour avoir un conseil que son prope agent n a pas le temps de donner.Bonjour,Nous sommes navrés de lire votre retour d'expérience. Nous prenons note du point remonté et vous remercions d’avoir publié cet avis.Bonne journée,Mona de l'équipe Marque Employeur AXA en France"
Financial Adviser (Former Employee) says"During the interview they promised that this is a great job because it was flexible and you can earn a lot. I would get to train for free and get $1800! However when I passed my exams, no $1800. They kept adding more and more conditions to get this $1800. We also had to shell out a lot of money over lunches, gifts, events even when we were earning 0 so that we could post “the good life”. then instead of havingflexible time for family. I had to work 8am to 10pm because i had to see 10-15 clients a week!"
Co-Portfolio Manager (Former Employee) says"Don't work for this company if you expect to work for another company on Wall Street in the future. Their reputation is horrible. Their business model is to put all the client's assets into an annuity (even IRA assets). The investment approach is driven by what sells not what works."
Call center Customer Service Representative (Former Employee) says"racism and feminism gender gap if you are not man you will be supported respected. But if not you will be facing all against one even if you flow the complain rules"
Claims Handler (Former Employee) says"Axa is the worst company to work for in the insurance marketplaces with racism it’s prime target for coloured people Axa insurance set targets out of reach and to get rid of employees make false allegations with other team leaders assisting to dismiss employers"
Content (Former Employee) says"I worked with AXA gulf only for one month and got terminated for personal reasons. My boss made up her mind just because she saw that i’m finding a lot of mistakes in her work. There is no HR follow up on performance. It’s just your direct boss, if he doesn't like, it’s his decision to lay you off on the spot.There is a lot of politics going on, messy structure and zero motivation."
Customer Service Advisor (Former Employee) says"Constantly busy, managers swanning off and chatting about what they’re having for tea tonight and what they’re doing on the weekend, if you work less than 15 mins over your shift you don’t get that time back at all. They make out they love staff feedback but actually your managers just tell you tough that’s how it is, constantly busy after 4pm every day but management have no organisation of staff so everyone is miserable .NoneManagement couldn’t find their arses with both hands"
Claims Handler (Current Employee) says"Do not apply as there are No family values with this company. No work life balance or flexibility. I had to resign after years of loyal service after asking for flexible hours to look after my Mother who had sadly been diagnosed with dementia. The answer was 'NO DUE TO BUSINESS NÈEDS' Feeling very let down by a so called reputable company.NoneNo protection from Bullying and Victimisation"
Technical Liability Investigator (Former Employee) says"If you're looking for work that offers no career progression, personal progression, support, work/life balance, benefits, bonuses or job security, then AXA is certainly the right place for you. Upper management have zero idea how claims actually work, nor what they need to function, they seem to be promoted to their positions for their competency at fudging numbers to shareholders.nonelong hours, no career progression or development, you're a punching bag on the other end of a phone"
"Financial Professional" aka insurance sales (Former Employee) says"I sold insuranse when i worked at AXA. I was NOT and investment advirs, financial advisor, financial professional, etc. The sales side is lile a meat grinder or a puppy mill- they keep recruiting new advisers, and when they leave, the manager retains the clients as his own (and rakes in the trailing commissions). Reminiscent of a pyramid scheme! I learned a lot, but there was a lot i didnt know until i left and worked somewhere else. Focus is all on sales, if you ask for help or direct guidance expectthe manager to take a larfger chuck of your commussions. Do not take commissions annualized or upfront- if you leave, you will owe, and they will send a collections agency and possibly a lawyer after you. ,"
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