From Everything.Sucks

AsusTek Computer Inc. is a Taiwanese multinational computer and phone hardware and electronics company headquartered in Beitou District, Taipei, Taiwan.

Matt shares his upsetting experience on consumeraffairs.com, "I purchased this high-end laptop from ASUS when I started my production company to be able to edit videos while travelling. Over the course of 3 years, this laptop has failed me 5 times with the same issue. The laptop doesn't turn on as a result of something failing with the motherboard. After the third breakdown, ASUS finally replaced the motherboard which was barely covered under warranty at the 2-year mark, but they don't warranty the repair beyond 30 days. Shouldn't a new motherboard come with a new 2-year warranty? Is this reputable company seriously unable to back their own work? Since then it has failed twice more and they refuse to cover any of the costs related to the repair. Instead of doing what is right and upgrading my laptop, ASUS gave me the same motherboard at the end of my warranty period and washed their hands of me."

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J Hawkins says

"ASUS TUF Gaming VG289Q 28IN 4K Ultra HD IPS Gaming Monitor Died after 3 months, delivered June 2020 , not working by Sept 2020. ASUS accept fault , but unwilling to replace with a new monitor and not able to offer a date for a refurbished monitor or repair time. Dont buy ASUS. Looking to Ebuyer to step in a save the day. Reported to them today how ASUS are very unhelpful and have a poor attitude towards their products failing. AVOID ASUS."

Former Employee - Mechanical R&D Function Senior Manager says

"It doesn't provide a clear career path for its employees."

Marketing Coordinator (Former Employee) says

"- learnt a lot from my peers and especially my trainer - every other working aspects need serious improvement in the company including: Professional manners Proceeding towards the main mission instead of eluding the codes of conduct and marginal issues"

Kdougherty says

"HORRIFIC!!!!!!!!!!!!!! If I could warn everyone on earth to stay away from this company I would. 1 star is too good for them. Got a brand new motherboard that died after 2 months, I did the troubleshooting with the technician and they said to send it back, I did. I am then told that there are bent pins (there weren't) and therefore it is customer induced damage and that it voids the warranty. I said that that is incorrect and disputed the claim. Well, 4 months later, I have spoken to OVER 20 people, multiple managers, have gone through the BBB and they respond with "it doesn't matter who did the damage, it voids the warranty, sorry you don't like it." Based on my own experience and all of the reviews I am seeing, I personally think they damage people's property on purpose and make them pay for repairs. They are SCAMMERS 100% STAY AWAY!!!!!!!!!!!!"

Former Employee - PR Specialist says

"Low management competency, especially with the team leaders"

Global Social Media Manager (Former Employee) says

"***Please note that this review is for HQ in Taipei, Taiwan, though some of it applies to the US and other global offices.*** I would not recommend working at ASUS as it may frustrate you to no end. A typical day usually starts at 9-9:30am, though it routinely ended around 8-9pm. This is the work culture in Taiwan, where you're expected to work as hard as your manager (ie, stay until they leave), who in turn has to work as hard as their director. It's a cascade effect as most managers are in the office until 10-11pm. I was able to learn quite a bit, since I was essentially thrown to the wolves and had to learn everything on my own, but training is nonexistent for almost every department. You're expected to know it already or pick it up within the first week. Management style is again, Asian, and based on filial piety. Management tells you to do something, and you do it, no questions or feedback asked, as you are to always do what your elders tell you to do. "Thinking outside the box" is frowned upon, and most want you to conform to their way of thinking and methodology, since "it's what we've always done". My expat coworkers were the only saving grace, as we all had a very similar work style and attitude, that didn't really mix well with other local teams that we worked with (again, work culture from different countries). Having to adjust to the work culture was definitely the hardest part of the job, but once you learn and accept it, you can move on and be quite productive. The most enjoyable part of the job for me was the freedom I had to learn on the job,Per diem for lunch/dinner, 7/11 store on site.Expected to work long hours everyday, lack of communication"

Robert Hartley says

"when i see a YT vid giveaway sponsored by ASUS and its only US and Canada, i just cancelled my 2 orders and ordered from gigabyte"

Former Employee - Anonymous Employee says

"- Outdated process and systems for such a big company - HQ micro-management for all decisions - Strong Asian corporate culture (aka "saving face" in all circumstances) - Incredibly high turnover - No work/life balance + long hours - Employees considered as liabilities - Low pay"

Sales Manager (Former Employee) says

"The worst ever job that I have been. Never come back again. They told me they would give bad references about me because I decided to leave the job and move a another country/Worfk from homeHorrible bosses, horrible schedule, horrible salary"

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