Ashley HomeStore

From Everything.Sucks

Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world.

Kelsey of Chicago, IL mentioned "Honestly very disappointed in the way Ashley Homestore handled our order. We purchased an (expensive) couch that was going to be delivered early July. Two weeks before the original delivery date, we were notified that the order was going to be delayed by 2 weeks. We had planned our entire move around the delivery date of the couch and then had to rent another truck for when it would be here. The customer service representative then told us that it would be $500 to deliver to our city, and then told us an hour later that they in fact "wouldn't be able to deliver it" to our city at all, even though there is an Ashley Homestore two blocks from our residence."


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Former Employee - Ops Specialist says

"low pay with heavy amounts of workload,"

Field Service Technician (Former Employee) says

"Work 12 hrs monday - saturday. Low pay. Hard to take days off. Management doesnt care. No benefits. Fire you for one mistake. No health benefits no insurance"

Former Employee - Sales Associate says

"1. Takes way too long to get furniture in stock for customers. No one is waiting 10-12 weeks when they can go elsewhere and get product in 1/3 the time. 2. Management is terrible. They lie to customers, make you lie to customers and treat you awful. 3. Not clean. Dusty and not up to Covid-19 standards. Allow people in without masks."

Sales consultant (Former Employee) says

"Don't waste your time go work at McDonald's for more money. Get promised promotion and they never live up to their promise. No matter if you are a top performer and I quote "one of the rising stars in the organization'.PeopleNepotism"

Current Employee - Store Manager says

"Family owned company that only looks out for the family They make the cheapest (quality) product in the industry Work / life balance does not exist turnover is extremely high Do not care about their customers"

Visual Presentation Manager (Former Employee) says

"Don’t let you enjoy what you do. They suck. People talk about each other and they were two faced. Fire you if you was sick at work and they worked you like a dog. What I did for workHow they treat you"

Current Employee - Sales Associate says

"Inflexible company. Inflexible senior management. Can negatively and dramatically change pay structure at any time. No work life balance You are a dollar sign but don’t see many dollars yourself No real time off in first year and inflexible with schedule, even for big life events."

Delivery Driver/Warehouse (Former Employee) says

"Horrible company and horrible "family" that runs it. Hopefully eventually they close up shop and leave this area. They also run Bloomington and Peoria."

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