Arvest Sucks Customer Reviews and Feedback

From Everything.Sucks

Arvest Bank is a bank headquartered in Bentonville, Arkansas, with branches in Arkansas, Kansas, Oklahoma, and Missouri. It is the largest and oldest bank in Arkansas and is on the list of largest banks in the United States. It is almost entirely owned by the Walton family. In addition to banking, Arvest provides financial services including loans, deposits, treasury management, asset management, wealth management, life insurance, credit cards, title insurance, mortgage loans, and mortgage servicing. The bank is the sponsor of the Arvest Bank Theatre at The Midland. In addition to sponsoring Midland Theatre, they also sponsor the Northwest Arkansas Naturals ballpark which is known as Arvest Ballpark. They also sponsor the sign for Lincoln High School in Lincoln, Arkansas.

A very disappointed customer shared this in a review, "I opened an account last Thursday May 24th 2020. Everything was good until my deposit didn't go through on my new account then I went to the bank to deposit 200.00 to fund the account. Mind you I have 14 days. The banker never told me they were my account was sent to the fraud dept and it was being closed. I had to go back up there to the bank, pick up my money. come home and still feel like I was taken advantage of. Still no reason why and the bank manager at the branch didn't have no reason to why and them banker knew this was wrong. I wouldn't bank here again. I will not shop at Walmart again and I will not be having nothing else to do with Walmart. They're sick people."

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Accountant (Former Employee) says

"Horrible culture. Recently the work environment has become increasingly hostile. Other employees love snitching on you for minor things and HR does nothing but encourage this. Expect to work with catty, worthless scum. Cons: Horrible HR, Hostile Work Environment, Snitching Culture, Harrassment Allowed to Continue, Ever Increasing Workloads."

FSR (Former Employee) says

"They write you up over ever small detail even if your 5 minutes late due to traffic and have proof. They set you up to fail and do not care if you succeed. They expect you to just do your job am not be friendly with other workers . They dont compensate for a long drive. And are not friendly. To their employees or their customers. Cons: Everything."

Part Time Teller (Former Employee) says

"If you decide to leave and put in your 2 weeks they will treat you like a criminal your last day and have security escort you out the door. They make you try to sell things to the customers when they obviously do not need it or do not want it and if you do not reach a goal you are marked poorly on evaluations. Cons: It is required you do community service and it is not paid, If you are part time you can not ever use any of your PTO"

Branch Manager/AVP (Former Employee) says

"They care about numbers, not employees. They abuse Salary employees by expecting them to work 50+ hours per week. They define the term “bullying.” They beat you down until your soul is taken. They punish you for questioning mgmt. they don’t stick up for their employees. Cons: Long hours, they don’t care about customer service only sales, bullies, poor mgmt"

Teller (Former Employee) says

"I was in my training and my manager had ignored me after I asked her a question for a transaction. My boss later yelled at me rudely like a dog and my boss threatened me with my job. Didn't feel welcomed by my boss or the company. Plus I was fired for being late because of being Sick. Cons: Rude hateful boss' no raises, no 401K"

Mortgage Department (Former Employee) says

"The mortgage department and manager are very cliquish and favoritism is overwhelming. It's very obvious in a very short time who management wants as their successful loan officers and loan officer assistants, by where and who they are assigned and leads given. The normal course of work ethics to get loans closed on time is, "it doesn't matter/they don't care," but they will not miss their smoke breaks, no matter what. The operations manager is lazy and does not respond to loan officers when their supervisors are not available. The front of the bank employees are very nice, but other departments, especially the mortgage department, are a different story and their own animal. Cons: Upper management is very snobbish and cliquish/favorites."

Closing Coordinator (Current Employee) says

"This company does nothing about racist behavior by the Hispanic employees. HR will only deem you the real problem for calling out the consistent hateful behavior. They hide the companies problems by blaming the complainant. Way to go WACO Title! Cons: Hires Nonamericans"

Systems Specialist (Former Employee) says

"Was promised $9000 annual raise after completing Excel-VB templates. Computer provided was incapable of accomplishing the task and supervisor's knowledge was technologically deficient. In summary, the whole effort was designed to fail. Cons: micro managers with inadequate skills"

Mortgage Processor II (Current Employee) says

"working with peolpe was great getting to meet new faces helping people working with a great bunch of out going peolpe was great being out in the open world was the best"

Teller (Former Employee) says

"Arvest is an awful place to work. I was lied to from the day I was hired. They want you to relolve you whole life around work. If you have kids good luck because they wouldn't ever let me off to do anything with my kids. The management was very poor. If you ever wonder why they always have new people. It's because people quit not because they move up like they tell you. The whole 5 months I worked there was the most miserable 5 months of my life. I advise not banking there either they are always charging un necessary fees for everything. They make the employees sell customers products and if you don't meet you goal for the month you will be in trouble."

Assistant Branch Manager (Former Employee) says

"I was only there for a few months. I was never given a chance to perform. My manager and I are very opposite people which can be a good thing if you learn to balance each other out but she wanted someone just like and and when my review came up she fired me because I wasn't a good fit. Cons: short breaks, long hours, horrible management"

Employee (Former Employee) says

"Great place to work except lots of employees will back stab you."

Bank teller (Former Employee) says

"Too much to say. Not enough pay. Long busy hours, not much room for growth. There’s plenty of other banks it’s better opportunities and much much better pay. The managers are not the nicest. Needles to say there’s a reason they can’t keep their banks staffed and the employee turn over is so great. Cons: Low pay"

Contact Center Representative (Former Employee) says

"The trainer has an attitude and the director uses fear and, intimidation to get her way. at the call it’s about the director not the customer. The supervisors and, leads under the director are great! Training is not through it’s 2 weeks and, they’re things that aren’t covered. Frustration is allowed to shown in this workplace. It’s a lot to learn. People who have held office jobs using a computer may have a better success rate at this job. At times you may going back and, forth between multiple programs Cons: Horrible management"

Bank Teller- Greeting (Former Employee) says

"I started out a part time employee and that's where I stayed..I got the bad hours which meant I closed every night when I would ask for more hours they would tell me that qualifies me to have insurance so that wasn't gonna happen! My manager was not a good manager at all if you weren't one of the people that came with her from Bank of America u were a no body! She could go days and not say one word to you! The assistant manager quit at our branch 4 months before I did because of the manager and I quit for the same reason! U would think someone would get a clue in upper management but NOPE no clue! Good luck to the next victim that takes this job!!! Cons: Hours, management, No advancements, constant lies, etc I could go on and on"

Administrative Assistant 2 (Former Employee) says

"Poor management was the main reason I left. The manager took no actions to try and fix any issues within the company and among the employees. They are very open about religion and politics and if you don't agree with them then they definitely treat you differently. It was a very negative work environment. The job responsibilities were very easy and the pay was decent for the work. It was just an awful environment."

SENIOR TELLER (Current Employee) says

"VERY poor management. No room for advancement even after being there for nearly 4 years. Will place all of their work on you. Paid time off and benefits are good but you can work at a teller elsewhere and make more and probably still have good benefits.."

Contact Center Representative (Former Employee) says

"I fell pregnant and had complications from the beginning & roughly 3 months shy of my one year with Arvest was “terminated due to missing too many days.” Even though I had documents for each doctors visit AND would frequently skip lunches in order to leave early and make late afternoon appointments. Management were just bullies. I loved the people “on my level” they were great and even held a small gender reveal for me. That same day, I was terminated. Cons: Management, Policies, Sick Leave"

Employee (Former Employee) says

"They make it seem like it's very important to keep all your laws and federal guidelines up to date. Then when it all comes down to someone with a lot of money or has higher standing in the community the guidelines and laws no longer apply. Cons: Underappreciated the company only focuses on the negative"

Processor II (Current Employee) says

"I am not want to review or make a statement about arvest, I enjoy working for this company, I have been here 4 year and love processing for all of my loan officier"

Current Employee - Bank Reconciliation Accountant says

"I have been working at Arvest Bank full-time Cons: -Hostile Work Environment -Tattletale employees -Bullying HR -Harassment is welcomed and not stopped -Increasingly Woke"

Former Employee - Bank Teller says

"I worked at Arvest Bank full-time for more than a year Cons: Poor management that’s not qualified Very political Force employees to sell credit and loan products to customers who CANNOT afford to pay them back. There is absolutely no uniform training throughout each branch. Not really any opportunity to advance careers unless you know someone."

Current Employee - Teller says

"I have been working at Arvest Bank full-time for more than 3 years Cons: Run, not good company to work for"

Current Employee - Personal Banker says

"I have been working at Arvest Bank full-time for more than 3 years Cons: they would always "lose" peoples money"

Former Employee - Compliance Analyst says

"I worked at Arvest Bank full-time for more than 8 years Cons: Bad upper and middle management who are out of touch and clueless to poor and sometimes illegal actives conducted by other leaders in the organization; poor responses to feedback from employees; slow to respond to market shifts and customer needs; bad infrastructure support; no loyalty to employees"

Former Employee - Teller says

"I worked at Arvest Bank full-time for more than a year Cons: -Using PTO is always an issue and never gets approved. -Management is always on a high horse despite subpar pay all around. -Don’t think, just do. Be the robot, don’t be a person. -If you’re a straight acting male, you should avoid this place big time. The female, regressive left HR will steamroll you. -They are constantly feeding you and organizing meetings to fatten you up like their senior staff. This bank is very fat focused, don’t get your waddle on. -Turn over is amazing. Between low pay and cliques among 50, 60 year old women, it gives no incentive for younger workers to stick around. -Retail banking is dying. This is an industry you wouldn’t want to begin working in only for it to collapse."

says

"I have been working at Arvest Bank Cons: Bad salary compared to other banks"

says

"I have been working at Arvest Bank Cons: Let's you call Then disconnected before Closing time"

Current Employee - Anonymous Employee says

"I have been working at Arvest Bank part-time Cons: Low salary , bad management, favoritism"

Former Employee - IT Project Manager says

"I worked at Arvest Bank full-time for less than a year Cons: Very difficult environment for technical positions and project management. You have all responsibility, but no authority."

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