Anacomp Sucks Customer Reviews and Feedback

From Everything.Sucks

Anacomp, Inc., is an American company that specializes in computer services and document management. It was founded in Indianapolis, Indiana, in 1968 by Ronald D. Palamara, Robert R. Sadaka, and J. Melvin Ebbert, three professors at Purdue University. Their goal was to direct the power of the computer toward the disciplines of investment management, education, urban analysis, computer science an

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Former Employee - Data Entry says

"I love the transparency that Glassdoor provides to both working and interviewing at our company, but we believe this review was meant for a different company, and although we appealed to Glassdoor directly, they would not remove this review. Almost every statement made in this review is untrue. To the poster of this review, if you really did work for us and would like to discuss anything with me directly, please don't hesitate to contact me - Lisa Basler – lbasler@anacomp.com"

Former Employee - Document Processor says

"Were sorry that your experience at Anacomp was not positive. We spend a great deal of time during the interview process discussing Anacomp's mission and what is expected of all employees in regards to goals, quality and attendance. Applicants are also given a full tour of the facility so that they can see the production floor and the teams at work. As with any job, not all jobs are a good fit for all people. We sincerely apologize that we didn't do a better job with our screening process so that you were fully aware of what our expectations are. Anacomp is proud of the work that we do for our clients. We are also proud of our devoted employees whose average tenure is 15-20 years. Our employees are honest, hardworking people who are committed to our mission. We have a dedicated HR staff in St Louis and if you would like to discuss your situation in more detail, please contact me at the email below. lbasler@anacomp.com - Lisa Basler"

Former Employee - Indexer says

"Were sorry that your experience at Anacomp was not positive. We spend a great deal of time during the interview process discussing Anacomp's mission and what is expected of all employees in regards to goals, quality and attendance. Applicants are also given a full tour of the facility so that they can see the production floor and the teams at work. As with any job, not all jobs are a good fit for all people. We sincerely apologize that we didn't do a better job with our screening process so that you were fully aware of what our expectations are. Anacomp is proud of the work that we do for our clients. We are also proud of our devoted employees whose average tenure is 15-20 years. Our employees are honest, hardworking people who are committed to our mission. We have a dedicated HR staff in St Louis and if you would like to discuss your situation in more detail, please contact me at the email below. lbasler@anacomp.com"

Former Employee - Shift Supervisor says

"Thanks for your review - I wish you had a better experience at Anacomp. As with any production based position, the work is repetitive and everyone has goals. Thankfully we have been the “right” job for many dedicated employees and we are elated to have a production team in place whose average tenure is 3.6 years. That says a lot considering we have only been at our Maryland Heights/St. Louis location for 4 years. We also work diligently to ensure our teams receive vigorous amounts of training; from skills to quality to safety, our employees receive training on an ongoing basis. If you would ever like to discuss your experience, please reach out to me directly at lbasler@anacomp.com – Lisa Basler."

Former Employee - Anonymous Employee says

"We%E2%80%99re sorry that your experience at Anacomp was not positive. We spend a great deal of time during the interview process discussing Anacomp%E2%80%99s mission and what is expected of all employees in regards to goals, quality and attendance. Applicants are also given a full tour of the facility so that they can see the production floor and the teams at work. As with any job, not all jobs are a good fit for all people. We sincerely apologize that we didn%E2%80%99t do a better job with our screening process so that you were fully aware of what our expectations are.Anacomp is proud of the work that we do for our clients. We are also proud of our devoted employees whose average tenure is 15-20 years. Our employees are honest, hardworking people who are committed to our mission. We have a dedicated HR staff in St Louis and if you would like to discuss your situation in more detail, please contact me at the email below.lbasler@anacomp.com"

Former Employee - Document Conversion Clerk says

"We%E2%80%99re sorry that your experience at Anacomp was not positive. We spend a great deal of time during the interview process discussing Anacomp%E2%80%99s mission and what is expected of all employees in regards to goals, quality and attendance. Applicants are also given a full tour of the facility so that they can see the production floor and the teams at work. As with any job, not all jobs are a good fit for all people. We sincerely apologize that we didn%E2%80%99t do a better job with our screening process so that you were fully aware of what our expectations are.Anacomp is proud of the work that we do for our clients. We are also proud of our devoted employees whose average tenure is 15-20 years. Our employees are honest, hardworking people who are committed to our mission. We have a dedicated HR staff in St Louis and if you would like to discuss your situation in more detail, please contact me at the email below.lbasler@anacomp.com"

Former Employee - Anonymous Employee says

"We are sorry that your experience at Anacomp was not positive. During each interview we explain our production goals and why they are important. Again in onboarding, we spend a great amount of time discussing the goals that we set for each area: productivity, quality and attendance, as well as why they are important. We are performing mission critical work for our Customers in our St. Louis Office and those goals are set based upon commitments that we make to our customers, which in turn are based upon their client’s needs. If we don’t meet our daily goals in productivity or quality, that could result in a benefit not being paid in a timely manner or someone having to wait longer for medical treatment. We take our commitment to our customers and employees very seriously. We give employees ample time and training in order for them to be successful in their jobs. We have many employees that have been with us since we opened the St. Louis Office and we value their contributions greatly. We have a dedicated HR staff in St Louis and if you would like to discuss your situation in more detail. Please contact me at the email below. Lisa Basler HR Manager lbasler@anacomp.com"

Clerk (Former Employee) says

"I worked here a few years ago. I have worked at many similar positions in the past. The management was unprofessional as were the workers. The management did not have its act together and was not clear on training goals and methods. supplies were short, the workplace was full of people using profanity openly and howling like untrained animals. that's just for starters. Unless a whole lot of people have been fired since I worked there, the place is a sewer of a place to work in. Unemployment is almost better than this dump.Thank you for your review and I’m sorry your time at Anacomp was not positive. Your review doesn’t say when you worked at Anacomp. We have only been at this location for 4 years, and with the average tenure for our production team being 3.6 years, I would certainly like to discuss this with you. Please reach out to me directly at lbasler@anacomp.com – Lisa Basler"

Prep (Former Employee) says

"Any positive comment you see on here is false. This is the worst place to work at. If you need a job work it. But try finding another job asap because this job will let you go after a few days.Thank you for your review and I’m sorry your time at Anacomp was not positive. The average tenure of our production team is 3.6 years. Since we have only been in St. Louis/Maryland Heights, for 4 years, I think most people would agree this is a great place to work. That being said, I would certainly like to discuss your comments with you. Please reach out to me directly at lbasler@anacomp.com – Lisa Basler"

Production Clerk (Former Employee) says

"Anacomp doesn’t know how to create a healthy work environment. No one should be put down at their job for any reason. The leaders need to learn how to talk and respect people like they are people."

Documentation Specialist (Current Employee) says

"I wouldn’t recommend this job to NO ONE ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️ Management is TRASHHHHH You get no help period! Don’t waste your time"

Document Conversion Specialist/Warehouse (Former Employee) says

"I have never wrote a review before, but something has to be said about Anacomp. Anacomp is hands down the worst place I have ever worked. The building is always dirty, there is no available water source (you are not allowed to have any food/drinks of any kind on production floor), there is little to no communications between managers and employees or managers to managers. All positions within this company are extremely fast paced which is not the problem, the issue that lies with this is that no matter how hard/fast you work it is nearly impossible to reach the daily and hourly quota of your position. Employees and supervisors have been fired (without coaching as promised) for not meeting their quotas. There is absolutely no job security in the company and you will leave work every day and wonder if you will be called and asked not to come into work again. The dress code is also unreasonable. No one is allowed to wear jackets with pockets on them and even the people working in the warehouse are required to maintain a business-casual work attire. The manager fired my supervisor a week after I started so I was still unsure of who I needed to speak to about questions I had and what I needed to get done that day. None of the other supervisors in the building knew what to do in the warehouse, and the "new supervisor" (who started a week after me) was not able to be trained properly because they fired the supervisor who was suppose to be training him. The most enjoyable part of working at Anacomp Inc. was the people I worked with. The co-workers there are the main reason anyonepeople, breaks timed out wellquotas, no job security, poor management, zero communication"

DATA ENTRY OPERATOR (Current Employee) says

"Anacomp is a poorly run business. The expectations (goals) set forth are very stressful. Management is very dishonest and will lie to cover themselves.noneManagement is very dishonest.Thank you for your review. We are sincerely sorry that we didn’t do a better job explaining to you during your phone interview, in-person interviews and tour that repetition and goals go along with any production based positions. Thankfully we have been the “right” job for many dedicated employees and we are elated to have a production team in place whose average tenure is 3.6 years. That says a lot considering we have only been at our Maryland Heights/St. Louis location for 4 years. That being said we take all comments seriously and if you’re willing, please feel free to reach out to me directly to discuss. lbasler@anacomp.com – Lisa Basler"

Operator I/ receptionist (Former Employee) says

"Got a quarter raise and the manager said I have to give you the raise.Others busted their buts Threatened by Supervisors Don't work for this company.NonePoor treatment working with toxic chemicals"

International Marketing Specialist (Former Employee) says

"The head of division literally thanked us girls for making a lot of money for the men of the company so THEY could support their families. Smoking was allowed and it was disgusting."

Data Entry Clerk - QC (Former Employee) says

"They hire and lay off people at the same time. Not sure about their work load each day. They always call no work for almost a week. It's not a guarantee job."

Data Entry Clerk (Former Employee) says

"This place was like working in a sweat shop. You had to be there early in order to be on time. You got specific times you were allowed to go to the bathroom and it was only twice a day aside from lunch. Lunch was EXACTLY 30 minutes. If you left late for lunch it was your problem and if you came back 10 seconds late, you were deducted 15 minutes of pay. You were not allowed to leave your desk for any reason. No personal items we allowed in the building. This was horrible. And they laid off about 30 people 5 days before Christmas.nothingeverything"

Data Entry Operator (Former Employee) says

"Poor management, work flow is very spotty. There is no communication between management and employees. Not a good place to work. Very unstable.No prosUnprofessional"

Data Entry Specialist-Document Processor (Current Employee) says

"ok need to more money no sick pay just need more money for a government you don't get a security clearance unless you are a uploader but we work social security numbers everyday an no clearance.."

evening prop (Current Employee) says

"Literally you will last here depending on if managers like you or not. You have a week to be as proficient in document prep as people that have been doing it for years(speed/accuracy), and the experienced "preppers" are just as smug as can be that they've mastered the art of taking out staples and putting tape on paper as a career. They likely were given the opportunity to succeed through brown nosing or simply knowing the right people. If you aren't liked management will fabricate an issue saying it is performance based and let you go. Everyone isn't given the same training or chance to succeed again going back to special treatment. When asking for justification/proof for any grievance you have you will not be shown. People that perform worse than you but are liked will stay. "The management" are people who simply rose through the ranks and have absolutely no management experience or decorum. They talk about people all day, discuss performance among the workers, create division, are just completely unprofessional in general. This place is truly an anomaly.leavingculture, management, training"

General Clerk-I Document Prep (Current Employee) says

"Management does not a good job of relaying information to their employees. The employees do not work in a clean work area and are not treated with respect."

Supervisor (Former Employee) says

"company in and out of bankruptcy too much over my 31 yrs of working there. massive layoffs and closure of data centers between 04 and 08excellent data center workersincompentant executives"

Shift Supervisor (Former Employee) says

"If you are not a production person then this is not a good place to work. It is all about numbers and you are just a number that can be replaced. Working at this company is like working at a sweat shop. If you can't make your production goals then you are fired. You really can't go to the bathroom except on your breaks. The CEO doesn't care about anything but revenue and how much money he is making. You don't get a Christmas bonus no matter how long you have been there.You are expected to hit goal daily without ever having a bad day. Nothing is done to keep the good employees. You are constantly threatened that you can be replaced. You can't take off for doctor's appointments and you must schedule your appointments outside or working hours. Working from 6:30-3:00, there is no way to do that. I wouldn't wish this job on my worst enemy. The place is horrible and the CEO is terrible.noneno room for raises or growthThank you for your feedback. I am a bit confused since you selected that you were a shift supervisor, but the review you provided is that of a production based team member. We’re thankful for our team of hardworking, professional production based team members whose average tenure is 3.6 years. That says a lot considering we have only been at our Maryland Heights/St. Louis location for 4 years. I would certainly like to discuss your comments with you. Please reach out to me directly at lbasler@anacomp.com – Lisa Basler."

Indexing, Data Entry (Former Employee) says

"This place is a 'sweatshop' type of job, full of paper dust, and people who seem like recovering drug addicts or alcoholics. It is a fast paced data entry shop, mostly working with court documents.no prosI couldn't get out of there fast enough."

Customer Service Representative (Current Employee) says

"This is the worse job I've ever had! They will fire you within your first week is you do not meet their outrageous daily quotes. The only thing they care about is the number of claims you view per hour. They do not care about the accuracy of the work you do until they get get trouble from the ceo about the number bad claims being processed then you get in trouble. They want you to produce 1200 claims and hour accurately with no mistakes. The expectations is that you view each page of the claim no longer then 3secs and spot any errors. They do not properly train you to do the job. The one week of training they give you is on remembering the answers to the test so that they can throw you on the production floor. Their systems are slow and inaccurate and they basically work against you making you have to review and review documents then when you dont meet the quote you get I trouble or fired! If there systems do down and you can not work they send you home with out pay. This happen twice in one week while I was there. They do not allow you to have water at your work station and there is no water fountain in the whole building, only a soda machine and there isnt even water in the soda machine. You are not allowed to use your phone anywhere inside the building, not even the breakroom you have to go outside to use your phone on your breaks.Early hours so you get off early in the afternoonThr whole job and company is a con.Thank you for your review. We are sincerely sorry that we didn’t do a better job explaining to you during your phone interview, in-person interviews and tour that repetition and goals go along with any production based positions. Thankfully we have been the “right” job for many dedicated employees and we are elated to have a production team in place whose average tenure is 3.6 years. That says a lot considering we have only been at our Maryland Heights/St. Louis location for 4 years Anacomp is very proud of the work that we do for our clients. If you’re willing, please feel free to reach out to me directly to discuss lbasler@anacomp.com – Lisa Basler"

Scanner Operator (Former Employee) says

"Easy work, unreasonable quotas, poor management, not steady employment. Not a place you can depend on, can be sent home at any given day without any notice.A checknot steady"

United States Navy Contractor (Former Employee) says

"Anacomp does not think or care about their employees. I have witnessed layoffs of good employees. Management is horrible and would not recommend to anyone.NoneNo shift differential pay and no time and a half for working holidays"