Ameriprise Sucks Customer Reviews and Feedback

From Everything.Sucks

Ameriprise Financial, Inc. is a diversified financial services company and bank holding company incorporated in Delaware and headquartered in Minneapolis, Minnesota. It provides financial planning products and services, including wealth management, asset management, insurance, annuities, and estate planning.

On April 2020 an angry costumer wrote a review for Consumeraffairs about their experience with Ameripise Insurance car: I was with my girlfriend At a park watching her son play basketball. When we returned to her car we noticed that hers and multiple other cars were vandalized. The damages were reported to Ameriprise. When the adjuster got the pictures from the repair shop he called my girlfriend and accused her of lying about the way the damages were done. He told her that the damages on her vehicle because they were on different places around her vehicle, were from separate instances and were done while she was driving. I was with her at the time on speaker and tried to explain to the young person on the phone that various other vehicles had gotten damages all the way around them at that parking lot.

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Former Employee - Manager says

"Extremely underpaid for credentials, education and experience"

Former Employee - Receptionist says

"there was no room for growth in my position"

Former Employee - Administrative says

"Interview indicated much anatomy but in actuality Office Manager was a micro manager. Continual harassment about small things. If you tried to explain why something could not be completed or why delayed, she became nasty and reported to Owners"

Former Employee - Anonymous Employee says

"Lots of workplace bullies. Mean girl culture. Literally runs off tons of new hire groups with the backstabbing."

says

"Narcissistic culture, great value placed on time- served so as a newbie don’t expect to have any influence, pay is not competitive, and dug-in “old guard” runs the show. Just awful culture. Stuck in the 1950s."

Former Employee - Anonymous Employee says

"Leadership Is dishonest. They will steal your clients."

Former Employee - Anonymous Employee says

"Very poor management, poor training"

Former Employee - Sales Representative says

"HQ people just pass you off to other departments. Great life for them. No accountability to help those remotely. Wish I had their jobs."

Former Employee - Account Executive says

"The most mercenary of all financial advisory firms. they only care about gross and nothing about the client"

Former Employee - Registered Client Service Associate says

"Everything else, especially inept middle managers who are only there because of nepotism."

Sales Agent (Former Employee) says

"Treat employees as if they were a number only..do not care about employees...force to donate part of pay to charity...badgered to take more calls and to work fasterNoneNone"

Administrative Assistant (Former Employee) says

"My experience was rough. Constantly disrespected, yelled at, told something I did was wrong even though it's what I was told to do, and so on. Very aggravating when you're asked why you did something a certain way then get cut off and told "I don't care." I've dealt with bad management at other jobs, but this gets the cake. Mind you, I worked very very hard, did careful work, etc only to be criticized for everything. It's not like I was actually doing something wrong. Nitpicking to a spectacular degree. Everything I did was wrong in management's eyes, no matter what. Unreal expectations. Overworked. Felt like I was sweating bullets most days. Takes over your life. Granted, none of this was Ameriprise's fault. It was due to the advisorship. Maybe if you worked for decent advisors, it would be fine. For me, this was not worth being treated like that."

Financial Advisor (Former Employee) says

"Disorganized and no training provided while you're expected to know everything. Pushy and demeaning managers with not enough knowledge about the markets or financial planning. IT's all about sales, memorize the sales pitch, use a financial plan 'template' and charge $2000 for it. They push for their proprietary products and if there are more appropriate products you think is best for clients, the managers will not approve it. If you have a bit of a brain and really want to break in the financial services industry, avoid this company - you will be wasting your time."

Client Services Manager (Former Employee) says

"Horrible boss, horrible work environment, one of the worst jobs I've ever had. Revolving door nonstop. No one ever stayed beyond a year or two maximum. Horrible pay and no room for advancement."

Registered Client Service Associate (Former Employee) says

"Too much nepotism in upper management. Staff are treated poorly, their success depending solely on that of unethical Financial Advisors. Their strong beliefs in micromanaging and scripts creates a hostile, unpleasant work environment. Co workers and management are unsupportive and deceitful. Hours of work demanded by management make it impossible to enjoy anytime away from the office."

Senior Vice President (Former Employee) says

"I have a gag order in place. I cannot say negative things about the company per that order. I can tell you that there are companies in America that present themselves as legitimate and honest enterprises. However, there are some companies that lie and deceive people pre-hire and post-hire. They are white-collar crooks and know how to take advantage of people. Put them in Golden Handcuffs. Lie and mislead about taxability of bonuses. Non-disclosure of Haircuts on numerous products. I cannot however specifically say Ameriprise Financial is or is not one of these type of companies.BrandingManagement and corporate culture"

Investment Planning Assistant (Former Employee) says

"stay away from any franchise owned Ameriprise office. So, that effectively means all of them. There is no recourse if you have a problem. HR, and I use that term loosely, is on the payroll of the owner. There is no partisan employee there to help you. In no way was I integrated in the practice. Horrible experience overall. Good luck!"

Customer Service (Former Employee) says

"Worst work experience I’ve ever had between the boss and her assistant! Very rude disrespectful didn’t want to do any of their own work. Poor training and talked very bad about their clients! Everything was for their own good not for the best for the client!"

Administrative Assistant (Former Employee) says

"Awful. Awful. Awful. Awful. I hated every minute of it. Every single minute was horrible. Unless you were a favorite or part of the in crowd, you were made to feel like a terrible, poor, human being."

Inside Sales Representative (Former Employee) says

"Ameriprise only works with Costco customers and 90% of the applications submitted have to go through a pre-issuance process which is a pain. The customers have to physically send in an application that has to be reviewed by an inept underwriting team that only works until 4pm PST and no later. The company is very behind the times and says that it values it's customers but makes them jump through all kinds of hoops for insurance. Miserable job with escalated calls and low pay-absolutely no commission."

Financial Advisor Assistant (Former Employee) says

"What I learned working at Ameriprise financial in Minneapolis Minnesota is that Ameriprise is a really good place to work. it was close to home and I really liked it."

CONSULTANT (Former Employee) says

"Management lacked the basic needs to support you in learning and the proper training structure to be effective in the position. Ultimately the position ended when I submitted a 2 week notice and they said to not bother coming in. That summed up the work environment."

Life Events Call Center (Former Employee) says

"Very unorganized training very unprofessional childlike atmosphere. The trainer discussed personal information that was very unpleasant and was very hard to focus on the actual training. Spent more time socializing instead focusing on the training material for life events. Managers were okay but they should really screen who they hire because when they are not in the classroom the trainer is talking about them and discussing their pay and other employees pay and the gossip is so unconformable, and coming to a new company no one should have to hear repetitive gossip regarding other employees and personal life experience regarding how you live your life drugs, alcohol etc should stay personal do not involve new hires. Very relaxed and unprofessional trainer and if you don't fit in and involve yourself in the gossip you are treated differently. Had to resign I have never experienced such a poor and negative experience in my life. I know I have what it takes to make sure customers are satisfied, but will not involve myself in hostile work environment my reputation and integrity is far greater than. I received certificate for having a pleasant jolly attitude and all but enough is enough.BenefitsUnprofessional Trainer from Minnesota"

Administrative Assistant (Former Employee) says

"Just do not work here. I promise you will hate it. You have a lot of time to do nothing. You constantly have to worry about your boss being upset with you or other behavior issues which caused me (a female) to quit. You will understand once you work there. I am not alone with this opinionLots of time to do nothingTemperamental boss"

Risk Analyst (Former Employee) says

"Management is not helpful at all in developing employees as they are more worried about their own job security. Also, provides false reviews of project consultants if they do not like you personally. This is unhelpful in obtaining future contract positions with Ameriprise."

Franchise Owner and Financial Advisor (Former Employee) says

"Did not care about their people, draw against commission, taking vacation was near impossible, micromanaged, pushed high commission company products at customers, long hours.Could take your clients with youpushed high commission company products at customers"

Financial Advisor, Franchise Owner (Former Employee) says

"you're just a number, very expendable. very cut throat with compliance out to find something you did wrong. the company favors the bigger producers over lower for obvious reasons.commissioneverything"

Operations Assistant (Former Employee) says

"Company has long term employees that provide a toxic culture experience for newer employees coming in. Company is trying to overcome this however until there is a turnover in longer term employees I do not see how this culture will change."

Planning Assistant (Former Employee) says

"No Team No communication Poor training Time off but not happy when used micromanaged no boundaries no privacy no recognition for anything done no respect"

Planning Assistant (Former Employee) says

"The financial consultants are very stressed and take it out on employees by belittling them. Bullying by other employees occurs and the person being bullied is penalized.BenefitsEverything else"

Walter Lauzau says

"They are commission driven and not customer centric. Trading on their platform is inordinetly expensive. Research available is not any where near what it should be for the cost. Find a discount broker. If you have a tax qualified account with them move it. Where it not for the credit ties of the account I'd have left them long ago."

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