Altria Group Sucks Customer Reviews and Feedback

From Everything.Sucks

Altria Group, Inc. (previously known as Philip Morris Companies, Inc.) is an American corporation and one of the world's largest producers and marketers of tobacco, cigarettes and related products. It operates worldwide and is headquartered in unincorporated Henrico County, Virginia, just outside the city of Richmond. Altria is the parent company of Philip Morris USA (producer of Marlboro cigarettes), John Middleton, Inc., U.S. Smokeless Tobacco Company, Inc., Philip Morris Capital Corporation, and Chateau Ste. Michelle Wine Estates. Altria also maintains large minority stakes in Belgium-based brewer ABInBev, the Canadian cannabis company Cronos Group, and the e-cigarette maker JUUL Labs. It is a component of the S&P 500 and was a component of the Dow Jones Industrial Average from 1985 to 2008, dropping due to spin-offs of Kraft Foods Inc. in 2007 and Philip Morris International in 2008.

The Altria Group company culture has been horrible for the past couple of years. The company is prioritizing inexperienced leadership and poorly qualified persons in management positions. Expected to hit 10 stores a day while making half the amount of money as TSMs while TSMs make 4-5 calls a day. Employees are expected to pick up slack of others with no upward mobility, verbal abuse, low pay, outcasted by “team” and made to feel like the red headed stepchild. Senior employees always telling young employees you what to do, constantly trying to adapt to different styles while demeaned and yelled at.


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Senior Administrative Assistant to Vice President, Government Affairs (Current Employee) says

"The head of my department was literally crazy. From the moment I started people were warning me but I wanted to give her the benefit of the doubt. No luck she secretly had legal complaints on her from previous employees. Some of the workers there were amazing, the others were overtly racist. This company is doomed."

Sales (Former Employee) says

"I realize it is a tobacco company, but I wish I was aware of this before they hired me. Smoking is allowed pretty much everywhere in the building.compensation, great people to work withsmoking."

Unit Manager (Former Employee) says

"Decent Vacation Salary is OK Company Car is a plus Get to Work on Your Own Most Days Have to Sell Cigarettes and Tobacco to Convenience Stores Most of your time is hanging up all of the cigarette and tobacco signs in stores that they send to your house every month. Management is Untrustworthy / Deceptive Declining Industry so Only Way to Increase Profits are by Raising Prices/ Cutting Costs (They are cheap about everything, meals, hotels for meetings, personal business expenses) Layoffs Always Seem Right Around the Corner Unrealistic Expectations from Clueless Management If you want to work someplace where no one you work with is happy about their job than Altria is the place for you. It is a miserable place to work, save yourself the grief. Anywhere else is better.Vacation Days, Company CarManagement is Awful"

Sales Representative (Former Employee) says

"High stress position with cigarette company, although very successful and rewarded, outside and inside pressure is tough."

Maintenance/Reliability Weekend Manager (Former Employee) says

"They look to tear you down at every chace they get. Run till you drop then kick you to the curb. Needs drastic leadership changes. they want to break you to treating people poorlyfree tobaccoall management want to walk over you to there next position"

Production Technician (Machine Operator) says

"Ever wonder what goes on behind those gates you see off Interstate 95? What use to be the premier production job is now a plantation simply moved in doors. We're under seige, new management has taken over with the mindset of doing WAY more with WAY less!!! A subjective set of rules for associates, enforced at the will of the powers that be, only used to get rid of tenured associates and/or "troubled" associates. What is good for one should be good for all, but it all depends on whose set of eyes are being used at the time. I 100% agree that trimming the fat is always in the best interest of the company and ultimately for the associates. However, when what was 1 job less than 7 years ago and not results driven, paid more and had less demands (physically and mentally) now encompasses 3 times as much, pays less, purely results driven and physically and mentally exhausting - you have to wonder what rights are being violated to make this possible. This is a unionized environment but you would never know as jobs are created and modified at will, with out any intervention from Union "officials". When you question changes your labled as a "trouble maker" and ostracized. You feel your opinion, background, senority and quality of work you produce would hold some type of merit when it comes to decisions that effect the job you perform, but it only equals to fuel for the fire when it comes time to pick a new bullseye. As an associate your asked to embrace change, but when it comes in the form of being pushed beyond your physical and mental limits, risking your well being and sacraficingsteady paycheck, overtimethe management, the enviroment (the culture)"

Retail Merchandising Associate (Former Employee) says

"Expected to hit 10 stores a day while making half the amount of money as TSMs while TSMs make 4-5 calls a day. Expected to pick up slack of others. No upward mobility, verbal abuse, low pay, outcasted by “team” and made to feel like the red headed stepchild. 30+people telling you what to do, constantly trying to adapt to different styles while demeaned and yelled at. Don’t recommend."

TERRITORY SALES MANAGER (Former Employee) says

"Not for a seasoned professional. New college graduates that want to progress in the tobacco industry should consider working for Altria.good benefitswork/life balance and no career advancement for seasoned professionals"

Sales Representative (Former Employee) says

"Je suis déçue du management, manque de compétence et rien ne change. Meeting sur meeting et pas la possibilité mettre en pratiquerepas intéressantmauvaise ambiance"

Senior Account Manager (Former Employee) says

"Not a place for a family man or woman. Focus is placed on the bad and never forgot. The positive receives no praise and is never remembered,"

Territory Sales Manager (Current Employee) says

"Altria is a job with little advancement opportunities, but offers decent pay for the work required. Most days you are in control of what you do and where you go."

Manager (Current Employee) says

"Altria claims to champion diversity and inclusion, but in practice doesn’t actually value team members who are different. It’s a competitive environment more than a collaborative one. Be expected to have to talk over and interrupt people to make your point, and that upper management/VPs will be consistently rude and will belittle you if they disagree with what you’ve said. They claim to aspire to be the leaders in harm reduction, but stop work on harm reduced products at the drop of a hat. I would not recommend this as a workplace."

Technician III/ Machine Operator (Former Employee) says

"Management trained poorly and attempt to intimidate employees and stand over them rather than manage the process and work towards finding innovative ways to make processes run more efficiently. There is absolutely NO room for advancement!!!! If you earn a degree you will not be able to use it as an hourly employee. The company hires interns and does not promote from within. Hourly employees do not have opportunities for growth and education is no longer being paid for hourly employees.Weekends off! Profit sharingNo advancement! Poor management!!"

Territory Sales Manager (Current Employee) says

"Tobacco is a declining industry, that should be a big clue. Stereotypical Fortune 500 sales company with a terrible culture, identity crisis and terrible promotions process. They have corporate layoffs every 3-4 years so don’t expect job security. Promotions are ONLY given to former interns. You have a new manager every 2 years because they are constantly hiring kids and then promoting them with almost no experience into people management roles. High paying entry level job but after 2 years it’s a dead end and the salary quickly loses its spark.Company car, starting salaryManagement, tobacco industry, bias promotions, job security, everything else really"

Summer Intern (Former Employee) says

"People were either great or terrible. Annoying work environment if you were paired with the terrible."

Business Unit Leader (Former Employee) says

"The company portrays themselves as high on values however I was hired and laid off a year later as part of a company restructuring of its salaried workforce. Where is the forcasting and planning? CEO gets 10 million bonus and we get laid off.........!good benifits and salarybad planning and forcasting"

Accounting Assistant (Current Employee) says

"Process invoices on an Online Document Center and update vendors and staff about invoice discrepancies.Teambuidling events throughout yearFast paced with few breaks"

Machine Operator (Former Employee) says

"A typical day began by putting on eye & ear protection. A loud buzzer signaled the start of the day and everyone was given five minutes to get to their stations. All the machines and convener belts started up simultaneously producing cigars, packaging them and sending them on down the line where they were inspected, boxed and shipped. I felt like I was on the candy line in the I Love Lucy show and learned that there is such a thing as a pace that is too fast. Since he noise level was so loud and we all worked at separate stations I never really got to know any of my co-workers. The hardest part of the job was keeping up with a non-stop blistering pace and the best thing about it was that it was a second shift job.Second shift allowed me to get personal things done during the day.Extremely fast pace, oppressive management & ear shattering noise level."

Territory Sales Manager (Former Employee) says

"work life balance was good and benefits are great, people are great to work with as wellbenefitsacquisitions of all types of companies, reputation"

Team Lead SME /KDF Administrator (Former Employee) says

"Racism racism racism racism management. No room for growth. Forced to work 12-16 hours. Only good pay weekly. Machines dont work properly. Run more equipment with no more pay"

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