Acumen Sucks Customer Reviews and Feedback

From Everything.Sucks

Acumen is a non-profit impact investment fund with over 15 years’ experience in investing in social enterprises that serve low-income communities in developing countries across Sub-Saharan Africa, South Asia, Latin America, and the United States.

A former registration clerk mentioned, "Acumen is another temporary agency. There is nothing new to say. Temporary agencies are all the same. They hire everybody but only pay when they get you a job that lasts anywhere from 2 days to 3 months, maybe longer."


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Senior Data & Policy Analyst (Current Employee) says

"Smart & dynamic people, far less than pleasant managements."

Coordinator (Current Employee) says

"Interesting work, but very boring people and stressful environment. People sit in their cubicles all day with no human interaction. There isn't a clear career progression trajectory either"

Recruiting Coordinator (Former Employee) says

"The culture is awful- I would go full days without speaking to anyone. Anyone can be promoted to manager, which is not a good thing. There is no training for those that become managers so it is the blind leading the blind. No activities to get employee to meet each other, as HR said "it is too difficult to plan". This seems absurd when larger companies are able to put together events for employees."

Data Analyst (Current Employee) says

"I've been at Acumen almost 3 years and there are few people that I know that have been here longer than me. It's a good job to get your feet wet in the industry, but the problem is we program in SAS here, and almost no one else uses SAS so it's difficult when you want to look for another job. Compensation is fine for a first job out of college, but promotions/raises are very inconsistent to the additional responsibilities and workload."

IT/Technical Position (Former Employee) says

"Most of the employees are very smart and capable workers, but the executive management team cares more about how low can they spend compared to the quality. Literally, they would bring in 50+ college graduates as interns and then the very next year, they would do it all over again. This was all so that they could pay as low as possible. Cons: Everything I mentioned in the description"

IT (Former Employee) says

"Typical starter job for a career. The management really needs to learn the culture and employee needs. It's almost like two different companies, management vs employees. Cons: Management is out of touch"

Administrative Side (Former Employee) says

"Good starting position for new grads and there are opportunities for advancement. Go in with an open-mind and learn as much as possible to build up your skill set. Management is not very good, but the work is rewarding."

Quantitative Research Analyst (Current Employee) says


Data and Policy Analyst (Current Employee) says

"The company provides 2 week on-boarding training to data analysts which including SAS training, medical claims data structure lessons, etc. Some teams have their own team training after the general training. It's a great place for new grads."

Data and Policy Analyst (Current Employee) says

"Acumen LLC is not perfect but definitely improving. Low starting salary but you will learn a lot about policy making here. If you are interested in healthcare worth a try."

Former Employee - Anonymous Employee says

"I worked at Acumen full-time for more than a year Cons: Nepotism at its finest. The reviews are true, just look elsewhere. It is not worth it."

Former Employee - Data & Policy Analyst says

"I worked at Acumen full-time for more than a year Cons: Nobody's first choice is to work at Acumen. It specializes in unimportant bureaucratic work that has minimal impact. Pay is bad. The data infrastructure is a joke. Nobody who has the opportunity to leave stays much longer than a year. People who stay longer do so because they have no other choice. The office is extremely quiet and anti-social. They made employees go back in person to the office in September for absolutely no reason. While government healthcare analytics may seem like an opportunity to make a positive difference, it isn't. Most work Acumen does is of little importance and comically inefficient. Acumen's business model is fine. They aren't going out of business any time soon, there will always be more CMS or FDA contracts to win. If this is your only option, there is nothing wrong with sticking it out for a year or two. But, if you do, know this: you will learn little in terms of marketable skills or knowledge, be under-payed, and be little more than a meaningless cog in the government machine."

Former Employee - Anonymous Employee says

"I worked at Acumen full-time Cons: Miserable salary Chaotic management Nepotism Shrinking benefits Good/bad work not accountable Incapable/jerky managers"

Former Employee - Data and Policy Analyst says

"I worked at Acumen full-time for more than 3 years Cons: Managers are all promoted from within which is great for opportunity within the company, but terrible since a lot of them don't know what they're doing and can't leverage outside experience Hours are ridiculous for the low pay The good employees end up just getting all of the work and are eventually just burned out and they leave Toxic work environment. No trust at all CEO doesn't really seem to care. I was there for 3 Christmas parties and he attended 0 of them (at least I didn't see him or hear from him)"

Current Employee - Applications Developer says

"I have been working at Acumen full-time for more than 5 years Cons: Low pay for Bay area. Favoritism and politics. New management = more work with very small raise. Health Benefits not cover family."

Former Employee - Anonymous Employee says

"I worked at Acumen full-time for more than a year Cons: Oh boy. I will narrow it down to the major downfalls and mention only a few of the many, many other issues I had with working here. 1 Respect. I did not feel my personal “non work” time was respected. At all. It was quite common for my former teammates to work many, many hours over and above 40 hours per week. I did so as well, easily averaging more than 55 hours per week. I never felt I could make any plans after work because I literally did not know when I would be able to leave. It was absolutely horrible and caused me no small amount of stress. 2 Expectations. Shortly after I was hired it became clear that I needed to learn a lot more technology skills than were listed in the job description. I already had average skills in general and above average with some software, but rather than invest in training me, I was left to “figure it out” most of the time and felt ridiculed for asking for guidance or resources. To be clear, I was eager to learn and wanted to do my job. I was unable to do so because the instructions were a riddle written in a language I don’t know and then hidden all over the galaxy. Everyday I had to go on an epic journey just to decipher what the issue IS— let alone begin to address it! 3. Mystery Priorities. Tasks and projects would frequently be assigned to me without regard for my capacity or time to actually complete them. When I brought this up, which I had to do regularly, I was made to feel less than and was given very negative feedback. I cried almost every day at this job, and I wasn’t the only person sobbing in the ladies room. Here is an example of what I mean. I am Working on a long-term project (many months long) and managing many day-to-day tasks. Near the end of the day, say after 4pm, several tasks that I have never done before would be assigned to me—not by a manager but by a coworker—with a due date of today. Now, I had already scheduled the rest of my day as being consumed by my normal tasks. I inquire as to the priority level. The answer makes me feel like I should never again utter an inquiry that could possibly Question The Importance Of The Task. So I cancel my plans after work and knuckle down. Now, say something like this happens a lot. Well, maybe I should schedule time in the afternoon— what a novel idea! I do so, I come in earlier, I stop taking a lunch break or any break at all, and soon enough you have your normal day: arrive early, complete as many tasks as you possibly can without regard to quality because there are Just Too Many Tasks, slam down some free coffee, open up that long term project that you were just told isn’t quite on the right track but there’s nothing wrong with it but maybe if it was just different and work on making it different, be introduced to some new hire, have many tasks you know nothing about or next to nothing about assigned to you by random people on your team, research how to complete said tasks, answer questions from other teams about ongoing issues, answer questions from your own team about ongoing issues, have a meeting, try to ignore the dogs barking in the hallway, book a meeting room so you can have an hour of quiet, have some person you’ve never spoken to before Ping you on Skype asking if they can use the room for an Important Meeting With A Client, surrender the room without hearing so much as a thanks, continue blowing through the tasks you think you may know how to do and hope for the best, reread the mystery tasks that somehow have to be done by today so says A Person, have a cry in the ladies room, have four more meetings—one of which you end up having to lead, return to your desk to find More Tasks Due Today, and all the while your phone never stops ringing. 4 Culture. The inhumanity of the culture I experienced at this job is illustrated by this anecdote: a male colleague spills a thermos full of coffee on the floor while in the audience of a presentation. The copious amount of coffee immediately floods the area, soaking peoples’s shoes & misc. rather than get up, apologize, and gather materials to sop up the mess, he ignores it completely as if it never happened. As if he didn’t just soak people’s feet and bags and notebooks in warm, weak coffee. That is about how much consideration I felt from most people here. 5 Benefits. As far as actual benefits, there is the usual health and retirement options. I consider these a Con because, in addition to modest pay, the modest benefits leave much to be desired."

Former Employee - Financial Analyst says

"I worked at Acumen full-time for less than a year Cons: Low pay Horrible management Bad work environment High turnover Poor training Odd working hours - everyone shows up late 10-11am and works until 8pm+ and just because you show up early, doesn’t mean you’re going home early. Will get calls on the weekends to “ask” if you can come in on the weekend to do work even if you’re out of town and withought any notice."

Former Employee - Anonymous Employee says

"I worked at Acumen full-time Cons: inconsistent and poor leadership at the management level which leads to a very toxic and hostile work environment. The negative experience experienced while working at Acumen has taught me all about office politics and how to properly and maturely navigate this when I come across it at other companies. People seemed to become managers of people because they stayed at the company long enough, when instead should just be individual contributors and have no business managing people."

Former Employee - Data and Policy Analyst says

"I worked at Acumen full-time for more than a year Cons: Antisocial environment, low paid; Too much micromanagement and unfeasible goals from the manager. Re-prioritizing tasks every day!"

Former Employee - Data and Policy Analyst says

"I worked at Acumen full-time Cons: Management is an absolute joke, there is no company culture, salary was far below market and no opportunity for growth. Everything you don't want in a company. If you're reading all of the other bad reviews and wondering... are these true? the answer is yes. STAY AWAY"

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