From Everything.Sucks

Zomato is an Indian restaurant aggregator and food delivery start-up founded by Deepinder Goyal and Pankaj Chaddah in 2008. Zomato provides information, menus and user-reviews of restaurants, and also has food delivery options from partner restaurants in select cities. Zomato is also entering into grocery delivery amid the COVID-19 outbreak. As of 2019, the service is available in 24 countries and in more than 10,000 cities.

In a very recent comment on social media, one disappointed customer of Zomato said, "The prepaid order no. Is 1162024487, The delivery person didn't call and cancel the order and ran away with the food. The chat support team did not help and zomato app don't have any support number that you can call them. No refund received lost my money. BEWARE OF PREPAID ORDER IN ZOMATO. Also don't fall in trap of their ad on safety measures during covid."