YouBike Sucks Customer Reviews and Feedback

From Everything.Sucks

YouBike, or Taipei Bike Sharing System, is a public bicycle sharing service offered by the Taipei City Department of Transportation in a BOT collaboration with local manufacturer Giant Bicycles. As of 26 May 2016, service stations in the bike system are available in Taipei City, New Taipei City, Taoyuan City, Hsinchu City, Taichung City, Changhua County, and Miaoli County. In Taipei City, rental is NT$5 for the first 30 minutes of use and adopts progressive tolls from NT$10 to NT$40 thereafter. No other fee, such as yearly deposit, is required. In New Taipei City, Taichung City and Changhua County, rental is free for the first 30 minutes. There is a 15-minute renewal restriction period at the station to which the bike was returned.

A customer they lost talks about "I like cycling and when I came across this, I tried it. Supposedly there are bikes available in many parts of the city and you can rent one and cycle to other parts of the city and finish your rental there, as long as you know where the bike stands are, there are very few and it's almost impossible to find them. It is not very convenient for locals or tourists, very badly organized and the bikes are in very bad condition, apart from not being there. I'm not renting from YouBike again".

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