XMission Sucks Customer Reviews and Feedback
XMission is the first and is one of the few remaining independent Internet Service Providers (ISP) in Utah, United States, founded in late 1993 by Pete Ashdown. Starting in 2003, the company began providing free wireless internet in public libraries and some local businesses. By the Summer of 2005, XMission worked out an agreement with Salt Lake City government to expand free wireless to many parts of downtown Salt Lake City, Utah. XMission also provides streaming support for radio stations, including NPR affiliate KCPW-FM and independent radio station KRCL. XMission also provides free accounts to hundreds of non-profit organizations and sponsors many events, including the Utah Open Source Conference, the Living Planet Aquarium, the Living Traditions Festival, the Utah Arts Festival, and the Twilight Concert Series.
A user "Elena W." recounts his experience with XMission services on the "Yelp" website on July 8, 2018:
"Worst useless customer service ever. I had the guys from utopia install the router and everything. I asked the utopia guys to show me and give me an idea of how to start setting up the internet. Their answer we can't help you call xmission. Fine, the guy that answered pretty arrogant like everyone that calls, should be tech-savvy I guess he was telling me that I need to figure out the router. Hello, you guys recommend the Netgear router and at least help me start somewhere. So useless!!! I am beyond pissed off and I will never recommend these guys."