Wowza Sucks Customer Reviews and Feedback

From Everything.Sucks

Wowza Streaming Engine (known as Wowza Media Server prior to version 4) is a unified streaming media server software developed by Wowza Media Systems. The server is used for streaming of live and on-demand video, audio, and rich Internet applications over IP networks to desktop, laptop, and tablet computers, mobile devices, IPTV set-top boxes, internet-connected TV sets, game consoles, and other network-connected devices. The server is a Java application deployable on most operating systems.

One angry user wrote about Wowza: Wille updating to Wowza Streaming Engine 4.7.8 or later breaks existing configurations for HTTPS connections to Wowza Streaming Engine Manager.

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Former Employee - Anonymous Employee says

"I worked at Wowza Media Systems full-time for more than 3 years Cons: A major internal problem where people are literally afraid to speak to one another for fear of legal consequences comes as a result of years of litigation over patent infringement with Adobe. Almost completely devoid of leadership, but with an excess of managers. People are jumping ship because of ever growing legal entanglements and a lack of clear direction from what little leadership is left."

Former Employee - Technical Support Engineer says

"I worked at Wowza Media Systems full-time for more than a year Cons: I left a tenured position at a reputable, stable, national company to pursue work with Wowza. I was approached by a recruiter who broke basically every promise made to me. I was told they would match my 4+ weeks of vacation, they did NOT. I was also told I would have flexibility such as same day time off requests, another lie as you have to make the request two weeks in advance. I was told I would only have to interact with customers via chat and email. This assurance was broken on day one when a PHONE appeared on my desk at the office. There was no training on the products, aside from "use it like a customer and break it". Also, my team was completely bizarre--just because someone is a good support technician does not make them a good supervisor. I have acute attention to detail and impeccable customer service. I always assured my tickets were clear and easy on the next shift. However, I was placed on a reprehensible shift where my talents were not utilized because I was exposed only to a fraction of an already questionable product install base. This job left me with a persistent sense of dread, even when I was not on the clock. I regularly received calls and texts when not on shift by the supervisor. The customer calls are arguably the worst I've ever experienced. And this is coming from someone who handled high pressure engagements like failed 911 attempts and guided telephony traffic for millions of minutes for thousands of customers. When my position was eliminated, I was simply baffled because they kept someone else with my same shift. This other worker had no care or sense of duty in their work, they had the most unintelligible tickets. They often left for break and returned late. Management never addressed these concerns. I can also guarantee these troubles persisted beyond me leaving and were never addressed by the supervisor or director."

Former Employee - Anonymous Employee says

"I worked at Wowza Media Systems full-time Cons: A lot of second and third tier talent that think of themselves as first tier."

Former Employee - Head, Hardware Operations says

"I worked at Wowza Media Systems full-time for more than a year Cons: Lack of clear communications and company strategic direction"

Former Employee - Anonymous Employee says

"I worked at Wowza Media Systems full-time for more than 3 years Cons: The review headline sums up the overall experience of working there."

Current Employee - Anonymous Employee says

"I have been working at Wowza Media Systems full-time for more than 5 years Cons: Wowza is an aging, increasingly irrelevant middleware company currently hemorrhaging talent. The company is subject to the whims of a capricious CEO surrounded by a toxic groupthink inner circle. He is easily taken in by management fads and gross inattention to measurement. Not only does fad after fad fail, results are lackluster. Prone to personal firings. Codebases are a mess, engineering hires must love cleaning up and detangling nightmares. Testing is minimal and painful. CTO checked out. Trust is minimal between staff. HR is a toxic and an ear/mouth piece of CEO."

Former Employee - Anonymous Employee says

"I worked at Wowza Media Systems full-time for more than a year Cons: Disingenuous upper management, destructive adoption of Holacracy, minimal career-growth opportunities outside of engineering, horrid HR, very low level of diversity"

Former Employee - Anonymous Employee says

"I worked at Wowza Media Systems full-time for less than a year Cons: Reliance on holocracy to solve organizational problems. Growth issues. Was a remote friendly place and reverted back to requiring employees to be in the office."

Former Employee - Anonymous Employee says

"I worked at Wowza Media Systems full-time for less than a year Cons: Holacracy nonsense is a pain, political environment overall"

says

"I worked at Wowza Media Systems Cons: If one person turns on you, nobody is going to defend you. Flat management makes few process difficulties, but if somebody doesn't like you, forget it."

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