WDC Sucks Customer Reviews and Feedback

From Everything.Sucks

Western Digital Corporation (abbreviated WDC, commonly known as simply Western Digital and WD) is an American computer hard disk drive manufacturer and data storage company. It designs, manufactures and sells data technology products, including storage devices, data center systems and cloud storage services.

A former employee mentioned, "WDC lacks attention to innovation and performance. Clique core of employees requiring political assimilation and acceptance for long term employment or advancement."

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says

"The management at the WDC creates an unnecessarily hostile workplace for its own employees which is ironic since the WDC is a company in charge of workforce training funds (to get unemployed people back to work). New employees are frequently fired on the last day of their probation period (before they would be protected by union membership) for no cause. This is usually due to the managers' blaming the employee for their own slip-ups or failures. The one word to describe upper management at this company is quite simply "inept". When managers are caught out in their own screw-ups they usually are quick to blame subordinates and take retaliatory action against them. Needless to say, this environment has resulted in uniformly low morale among employees. Career progression at the WDC is slow to nonexistent and job titles are not reflective of actual job duties but rather the pay rate at which managers prefer to pay the employee. The benefits are good and the opportunities for time off for vacation, medical leave or other personal reasons appear to be good as well at first glance but often come with many last minute restrictions placed at the whim of managers. Overall, the WDC of King County is an organization that is the epitome of bureaucracy with multiple long ineffective meetings mandated by out of touch management. This is truly a Dilbert company to avoid."

says

"people are strssful there so that some people (not most people) are mean to new comers. He refuse to train new employee but pretend to do the training before the manager."

Former Employee - Anonymous Employee says

"Constant lay-offs and long hours"

Apartment Manager (Former Employee) says

"All I can say is Nope they are horrible people Only about getting their money don’t care about their units never fix things on time rude to the people who work for them just no don’t work for them"

Director of Configuration Change Management (Former Employee) says

"I would not recommend this company, they do not treat you as a person. You are an expendable number to them. They run you i to tbe ground, then lay you off."

Sales Associate (Former Employee) says

"Came in had a meeting every morning would partner up with someone else and select location to go to every day. would load car with merchandise get to location and each person took one side of street and went into a company and started a sales pitch to sale items they had.If training you have to make sure that the person you are training goes home with money and that sometimes leaves you with nothing.played with merchandisenot able to pay bills"

Sales Associate (Former Employee) says

"We would have a meeting every morning then load up our cars and get into teams.If you you were a leader you would take someone out that would show up for a position of a sales associate and show them how to make money every day.got to play with the merchandisenot enough money some days"

Nov 2011as a Software Engineer (Former Employee) says

"The working culture of wdc is very excellent and friendly.Every people have helping nature to each other..I was working withe wipro for there payroll"

Data Base Administrator (Former Employee) says

"Its the third party company and WDC will deploy the resources to client location.So, we do not work from WDC office. We follow the client location work policies and regulations."

Tele sales posotion (Former Employee) says

"it was fun working there, the staff was friendly and we used to work to help each other.learning everydaynon"

Contract Sr. Admin. Asst/Membership Coordinator (Current Employee) says

"A typical day involves helping in the managing of the WDC membership, conferences planning and interacting with my colleagues, the Council’s members and their staff. For the past 12 years, I have gained extensive experience in the field of client relations, database management, reporting and the Conference logistics. The management at the Conference of Mayors Workforce Development Council (WDC) is very liberal, no micro-management and team work is the spirit that I have experienced with my colleagues. The hardest part about my job usually kicks in during the preparation of any annual events – lots of juggling and keeping up with a long list of “TO DO.”no micro-management.No room for advancement."

Windows Server Admin (Current Employee) says

"A big migration day in our National Data Center of Ex-change 2010.Ability to work in a multi-cultural IT environment and perform under stress situation.Our team is the best in our National Data Center.We always get less timeline is hardest part of our job.Our Sr.engg are best support for us this is most enjoyable part of our job"

Minom Pnom says

"Fraudulent customer service, laughably unreliable products. I had one of their mypassport drives fail on me for no reason. I sent this back - they don't even pay for return postage - how cheap is that? A replacement was sent out to me. Ridiculously this one failed after only 3 months of occasional use. Again I returned it, once again having had to pay the postage myself. There was no response from customer service after a number of weeks so I asked for a follow up. Eventually I got a response claiming that the hard-drive had been tampered with by me and that I would be denied a replacement. This is 100% false. This is literally the worst product experience that I've ever had. From other trustpilot reviews I don't seem to be the only one who has had this lie used on them!"

Sean75 says

"I have been waiting two years for my My Cloud device to work correctly and never has. The customer service is the very worst; the only thing they know how to do is to reset the password. Of course, the system built by the talentless doesn't work. STAY AWAY FROM THESE CON MEN!"

Horacio Goncharol says

"Two weeks ago I bought "MyBook 4T". Could not install the Back up app provided with the system. I sent an e-mail requesting help. I provided ALL the information they needed. It took ONE WEEK to have an e-mail with links, that of course, none solved the problem. THEY ARE USELESS. I do not recommend anybody to buy any of their products. They just want to sell. They dont provide any help"

Molly Maher says

"Read the reviews and buy at your own risk. I am surprised at the complete lack of concern WD shows regarding their reputation. Storage is a commodity business and their complete lack of customer service is horrifying and will only lead them to eventual closure. I placed an order on a Sunday and on Monday I was laid off. I tried to cancel the order but was told I could not because it was already passed to the shipper. No true since the item did not ship out until Wednesday. Once the items arrived I immediately requested and received an RAM number for the items. I was sent two separate boxes so I assumed I would receive two labels for the packages. If I had requested separate RMA numbers (ie requested RMAs on different days) I would have been two, my mistake. I chatted with an agent and asked why only one label for two boxes. The response made it clear that I was dealing with someone in a far off land. She told me to put the same label on both boxes - WHAT??!! I went to UPS and had to shell out $35 to ship the second box back. In retrospect I should have put everything in one box, but the cost of that would be close to what I paid for the additional box. WD received both shipments on June 29. As you can see by the date of this review, it is now July 25. On July 7 I received a credit for one of the items returned, but not the two hard drives. I have emailed, called, and chatted multiple times since the return was received and all I am told is wait 7-10 business days, wait 7-10 business days. Unfortunately, I used Affirm to pay for the drives and they offer absolutely no help for someone in my position. Even though WD has stated that I have returned everything and they received all of the items, I am not able to stop the payments or the interest that goes to Affirm without impacting y credit score. If I could do it over I would my Visa or MasterCard. I would have been able to, with all of the emails and other supporting documentation, dispute the charge and not have to continue to pay for something that was returned almost a month ago because they, unlike Affirm, also tend to offer better customer service. This is the most pathetic service experience I have ever encountered."

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