Universal Sucks Customer Reviews and Feedback

From Everything.Sucks

Universal Music Group (also known in the United States as UMG Recordings, Inc. and abbreviated as UMG) is an American global music corporation that is majority owned by the French media conglomerate Vivendi, with Chinese tech company Tencent owning a minority stake. UMG's global corporate headquarters are located in Santa Monica, California. The biggest music company in the world, it is one of the "Big Three" record labels, along with Sony Music and Warner Music Group. Ten percent of Universal Music Group was acquired by Tencent in March 2020 for US$3 billion.

a customer wrote: Universal shouldn't be able to hoard intellectual property (only actual people and public institutions).

Several Musical Artists sue Universal for $100m over fire that destroyed thousands of recordings. The case, which seeks damages in excess of $100m (£78m), was filed by the estates of Tom Petty and Tupac Shakur, the bands Hole and Soundgarden, and singer-songwriter Steve Earle. They are seeking class action status, which means other affected artists will be able to join the legal action. Universal Music has yet to respond. It is the first case to emerge since a New York Times investigation alleged that hundreds of thousands of master recordings, protection copies, unreleased music and other materials had burned in a massive warehouse fire in 2008. Among the hundreds of artists said to have lost music were Billie Holiday, Louis Armstrong, Aretha Franklin, Ray Charles, Sir Elton John, Janet Jackson, Nirvana, Eminem and Guns N' Roses. Nirvana and Eminem music 'lost in fire' Record label admits 'heartbreaking' losses The legal papers, filed by three law firms in Los Angeles, accuse Universal Music of negligence by housing the recordings in "a known fire trap", as well as concealing the extent of the destruction from artists. "Yet even as it kept plaintiffs in the dark," the complaint alleges, "UMG [Universal Music Group] successfully pursued litigation and insurance claims" to the tune of $150m (£117m). "UMG concealed its massive recovery from plaintiffs, apparently hoping it could keep it all to itself by burying the truth in sealed court filings and a confidential settlement agreement," the court papers say. "Most importantly, UMG did not share any of its recovery with plaintiffs, the artists whose life works were destroyed in the fire - even though, by the terms of their recording contracts, plaintiffs are entitled to 50% of those proceeds and payments."

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Clint says

"Worst mistake I’ve ever made in business"

Scott Haslam says

"Wow, where to start. The term sheet Universal Funding sent stated we would pay a 1.52% factoring fee. Universal Funding failed to mention (and used dubious verbiage in the contract) that they would also charge an additional 1.52% "processing fee." The factoring fee has also never been below 1.77%. This alone doubles your actual cost to factor. Then Universal Funding will not release your reserve funds (the remaining funds from an invoice that they factored, which for us was 20%) unless you factor more invoices. They actually withheld about $50k of ours (most of which was non factored funds) because they wanted us to set up more customers to factor. Then I just found a $1300 "non factor fee" and a $3k "MVR" fee, which is apparently for not factoring enough with them. We did not get setup with them because we were desperate for funds, we did because their proposition made business sense, and they touted themselves as a "family business." Now they are trying to withhold $25,000 of my own non factored money from me."

dave mosley says

"Our company factors 95% of its income with universal in the last two weeks they just stopped funding after countless phone calls and emails we still have no resolution and the company has given no reason for the decision. The keep telling someone is reviewing my file but can give no answers as to the progress. My company has been hurt dramatically and universal wont provide any answers."

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