From Everything.Sucks

Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. In 2010 it merged with Live Nation under the name Live Nation Entertainment. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas for both primary and secondary markets. Ticketmaster's clients include venues, artists and promoters. Clients control their events and set ticket prices, and Ticketmaster sells tickets that the clients make available to them.

One angry customer shared this in a review "Ticketmaster are overcharging, lying crooks! Concert "postponed" with no future date proposed due to COVID. Advised I would be eligible for a refund, applied for this and then literally no communication back from Ticketmaster. Multiple "live chats," with conflicting stories (lies) given as to the reason for this. Latest contact from them advises I am no longer eligible for a refund with no reason given. Complete charlatans."

Ticketmaster Reviews

Michelle Lovett says "Requested a refund, show was postponed over a year! Email, chat, and phone lines are completely down! Over $300 down the toilet! I paid for my tickets 6 months in advance, why can’t they refund the money? Criminal is why!! I don’t care about their Covid excuse, total b.s."
Debora Wilson says "Horrible service! I have been waiting for over a month for my refund. Unable to connect with a live person. Automated phone menu puts in you the phone death spiral. I appreciate these are unprecedented times, but serve your customers!"
Steve Beaver says "Ticketmaster is a joke!!! Trying to get a refund on my concert tickets and still waiting for a refund response. Concert has been rescheduled for next year I understand. But I just want my money back !!! . I might not be here next year!!! . When you spend alot of money to do something and it has been rescheduled. You just want them to do the right thing"
Sydney Silver says "HORRIBLE COMPANY! I bought Larry David tickets from them and they cancelled the event and refunded the original ticket purchaser who was not me! They won't refund me and have NO info on how I can get a refund so I am doing a bank dispute on the charge. If you purchase from them make sure you aren't buying a RE-SOLD ticket because they do NOT refund them"

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