Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. In 2010 it merged with Live Nation under the name Live Nation Entertainment. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas for both primary and secondary markets. Ticketmaster's clients include venues, artists and promoters. Clients control their events and set ticket prices, and Ticketmaster sells tickets that the clients make available to them.
One angry customer shared this in a review "Ticketmaster are overcharging, lying crooks! Concert "postponed" with no future date proposed due to COVID. Advised I would be eligible for a refund, applied for this and then literally no communication back from Ticketmaster. Multiple "live chats," with conflicting stories (lies) given as to the reason for this. Latest contact from them advises I am no longer eligible for a refund with no reason given. Complete charlatans."