Teamquest Sucks Customer Reviews and Feedback

From Everything.Sucks

Teamquest is a computer software company specializing in Systems Management, Performance management, and Capacity planning software for computer servers. TeamQuest is headquartered in Eden Prairie, Minnesota. In 2016, shortly after lay-offs "due to a decline in the company's software development for mainframe structures", the company was acquired by HelpSystems.

A software engineer from Teamquest shared a review on the website indeed.com and expressed that the company takes a turn for the worse: “Through a series of layoffs the company has gutted it's workforce, leaving a top-heavy upper management tier and a skeletal talent pool. Support for current products and future enhancements will be difficult. Management seems to be more focused on the financials rather than the quality of the products, yet they are spending money like they just won the lottery. The current atmosphere has to lead to an environment of employee uncertainly and dis-ease.”

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Former Employee - Vice President Business Development says

"Insular and slow moving, too much politics"

Software Engineer (Current Employee) says

"Through a series of layoffs the company has gutted it's workforce, leaving a top-heavy upper management tier and a skeletal talent pool. Support of current products and future enhancements will be difficult. Management seems to be more focused on the financials rather than the quality of the products, yet they are spending money like they just won the lottery. Current atmosphere has lead to an environment of employee uncertainly and dis-ease.The company used to be a good employer and an asset to the community.Can't trust the executives."

Production Operator (Current Employee) says

"No concern for their employees. Management does not care if their employees get sick. Too much politics, crab mentality and sipsipan. Some managers kiss a** of the top bosses. They make absurd stories so they can lift their chairs. No structured system. Whatever decisions made will already be implemented without proper dissimulation of the decisions."

IT Purchaser and Software License Coordinator (Former Employee) says

"TeamQuest was once one of the sought after places of employment in the North Iowa area and despite sometimes doing things just because we've always done them that way it has been a great place to work for. This is especially evident when compared to other local business' who do not seem to value their employees as much as TeamQuest. TeamQuest does a very good job of providing a flexible schedule, great benefits, equipment and resources to help do your job, training, etc... TeamQuest is employee owned and as such employees have a substantial say in the direction of the company. CEO Jerred Ruble garnered family atmosphere. Cons All the things mentioned above are going away due to the new CEO and upper management. A company that once prided itself as being a champion of it's employees and valuing employees as the most valuable resource is now being "ruled" with an iron fist. Since the new CEO, Paul Hesser, has come on board about 6 months ago, many things have changed negatively. The CEO sees a policy or methodology in place that he doesn't like he simply changes it without any justification to the employees or demonstrating why it is a positive for the company. There has been more turnover since Paul Hesser has taken the reigns than any time I've seen in the company's history. Part of this is due to the culture of fear that has been created wherein if you do not agree or march lock step with the direction the new upper management wants to go you will likely be relieved of your duties and standing in the unemployment line. Mr. Hesser is constantly preaching about innovation and"

Quality Control Engineer-Senior (Former Employee) says

"Agile environment. Worked in teams to get new and revised code out the door more quickly with less defects. Trained and mentored others daily and shared my skillsets to make others around me stronger team members.Flexible work hoursDidn't move with the times"

Senior Accountant - International (Former Employee) says

"Tried to provide an open, positive environment Made efforts to keep employees informed Sells a quality product"

Agile Scrum Master/Sr Quality Assurance Engineer (Former Employee) says

"I worked at TeamQuest for 12 years as a full time employee. I was thrilled with the opportunity I was give to learn, motivate myself, learn from peers, in order to move up and help the company become successful. Culture was professional and people were very friendly and great to work with and for. The hardest part of the job was realizing that the company was having financial trouble getting noticed in the bigger cities and finding it difficult to attract the best resources for work. TeamQuest was located in a more laid back rural community in which there is not a lot of things that attract young people and/or retain them. They were eventually bought out by a company located in Minnesota and many people with longetivity and great experience suffered losing their jobs during this transition time. Many retired, others looked for other work and many left the area to find jobs.Great working culture and environment for approx 11 of the 12 yearsNervous about future of company and our ESOP investment money."

Principal Software Engineer (Former Employee) says

"In the early days there was freedom to do your job. I liked the agile development which gave the teams a lot of responsibility. Great fellow employees. Great location.Live in north Iowa.Things changed."

Senior Manager, Government Channel Programs (Current Employee) says

"Focused on business development growth through channels and alliances capacity planning expertisebig competition from BMC"

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