Stuller Sucks Customer Reviews and Feedback
A sightholder is a company on the De Beers Global Sightholder Sales's (DBGSS) list of authorized bulk purchasers of rough diamonds. DBGSS is controlled by the De Beers Group, the largest producer and purveyor of rough diamonds in the world. DBGSS was previously known as DTC (Diamond Trading Company). In May 2006, DTC released a list of the 93 sightholders on its website.
Order Filler Specialist/Fulfillment Department (Former Employee) says"I was wrongfully terminated and all I did was try to work hard and advance. I was terminated for disposing of trash improperly. No write-ups on my record. Stuller's is a joke and doesn't pay their employees competitively"
Anonymous (Current Employee) says"You will be fine if you kiss up to leaders and become their robot. The employees are great but are looked upon as machines that make the executives money and are not appreciated for the time that they put in to get the job done. The HR team should drop the “H” because they have no human interest. They send you to a computer instead of helping you even when you don’t know how to use one. The company used to be great but it has become all about the mighty dollar.Dedicated employeesManagement, pay, political"
Manager (Current Employee) says"It is so cliquish. It is a big company in a small town and some of the employees have known each other and been friends since they were kids. So friends help each other. If you have a manager that has been a life long friend then you don't have to be competent in your work. If not you better be real good. I worked on a project as a salary employee for 12 hours a day for three months and then 7 Saturdays as well. The other 2 people I worked with on the project stayed late once and one of them came in for half a day on a Saturday. They got all the credit and have since been promoted. They are part of the "clique". This has created very low morale. A lot of people talking behind each others backs. Human nature? I don't know if other companies are like this. This is the only big company I have worked for.Clean Safe Good Working Condtionsmanagement"
Part Records Auditor (Former Employee) says"In 20 years I learned a lot about myself as a person. Once new CEO took over business became about money instead of employees. Stuller would give family gatherings, Christmas parties, crawfish boils, etc. the atmosphere changed once new management came in. when an employer is gonna give incentives to other employee to rat each other out, that's the line.Above average payMangagent"
Customer Service Associate (Former Employee) says"When I got my job here, I was so excited, because Stuller has a reputation as a great company to work for. Apparently the people thinking so have never worked here, or else they would know the truth. The pay is decent, but not nearly what I should have been getting considering my expertise and experience. Raises were minimal, and based on yearly performance reviews, which were BS. They micro-managed every minute you were there. You got a ding for being even one minute late coming back from breaks. So you would never get your full lunch or breaktime. Again, BS. Advancement was impossible, unless you knew someone in the department you wanted to get into and were willing to kiss their a** for the promotion. There was no appreciation shown for a job well done. I surpassed all of my monthly goals from my first month in my position, and nothing. And I agree on the cattiness and gossiping. There were so many cliques, I felt like I was back in junior high. The benefits were good, but you had to pay for them, and they were expensive. Just when you least expect it, after years, you can be let go, with no reason whatsoever given why. No, I do not recommend working for them, at all."
Order Processor (Former Employee) says"If managers were having a bad day The Whole Department HAD a bad day they would take it out on the employees. Never got off on time always 30mins - 1 Hour late. Oh and dont ask about the raises .. Lucky if you get .20 Cents. Goodluck if you need a day off. I loved the job at first.Could listen to Ipod/MusicHoury rate /poor management"
Data Governance Sr Product Data Specialist (Former Employee) says"I dreaded going to work on a daily basis. Learned how to roll with the punches being that management is horrible. The workplace culture is the only good part of working for this company. The most enjoyable part about working here was the actual work when trained properly."
Customer Service Representative (Former Employee) says"What I have learned from working at Stuller is that all of your hardwork goes unnoticed. The mgment team is not at all consistent with their policies.The peopleRandom selection for employee termination"
Order Processor (Current Employee) says"The building is all flash, there isn't any substance behind those doors. Get up, go to work, sit for 9 hours, go home, sleep, rinse, lather, repeat. I applied to this job as a way to advance towards an office job with good pay, good people, and a good career path- there is no such thing unless you start kissing the feet of the warden in this prison. I always hear of the people that have worked there for 20+ years saying that they "wanted to become a doctor/lawyer/something requiring a degree." Instead, they work there for decades, getting maybe a $.50 cent raise every year, just glad that it is "Good Enough". I dread walking down those green and grey halls, just to sit in a desk, and put things in bags. I wanted more out of this job, but it never wanted more from me. Hard work is only worth a raise of $.46 cents I suppose. Management is fine, if a bit biased. Workplace culture is good if you like menial small talk and the occasional office gossip. The hardest part about the job is becoming a soulless human being. The most enjoyable part of the job is that they have a market where you can buy overpriced energy drinks to keep you awake during the day.40 hour weeks, steady payHard to Advance"
Customer Service Representative/Call Center (Former Employee) says"New management means they are getting rid of the "veteran" workers...especially those close to retirement. They don't train you well enough then they just throw you into the job. If you're lucky you'll stick around for a year or two but not much longer. You will be expected to do your job and everyone else's without a pay raise. You'll also have to go through airport security each day and be stuck in a building with little to no windows in some areas. They also like to hire management from the outside."
Sr. Business Analyst (Former Employee) says"Management now more worried about making money than customer or employee satisfaction. No loyalty to employees who have been there for years and helped make the company what it is."
Accounts Receiving August (Former Employee) says"Several people in management feel threatened when someone tries to advance their career. To be honest they pay is very low; if someone is looking for a career i would look elsewhere. If someone is just looking for a job to get by it will do.some of the employees are great and love what they do.compensation very low"
Inspector General (Former Employee) says"Constantly going from one task to another. A lot of pressure put on you to complete every task as fast as possible and without errors, Management expected you to learn new things and that they should not need to provide any information on how to do it.worked m-fNever got off on time when had appointments scheduled."
Bilingual Sales Consultant and Interpreter (Former Employee) says"Contact with customers is fantastic. Company changes guidelines almost every day. If you want to work in a call center it is a good Company.many activitiesit is like jail"
Customer Service Representative (Former Employee) says"you are required to punch in before your shift starts; they tap in on all your phone conversations; they steal marketing ideas from your computer; management is very cliquish. You are timed how long you are in the bathroom. The different departments do not work together, but are pit against each other to fight for the same customer accounts. If you take initiative to suggest new ideas you are discounted; employees are often more educated than the managers; managers gossip about their employees. I used to end each day by crying in the parking lot before driving back home.good pay and benefitsabusive work environment"
Accounts Receivable Specialist (Current Employee) says"great company to work for though the pay is not as it should be."
Accounts Receivable Specialist (Former Employee) says"Good company to work for. Co workers are amazing. Good benefits. They give feedback on performance quarterly or yearly so you can see where you need to improve."
Proactive Diamond Sales Specialist (Former Employee) says"Stuller is a good company to work for. Selling diamonds was the best part of my job.steady workmicro management"
Executive Creative Director (Former Employee) says"I had a great experience and learned a lot. Interesting culture for an independent company. As much as they say that they "take care of each other" it isn't any better than other companies."
Diamond QA (Former Employee) says"I work here as a diamond QA at 8:00 to 4:30 five days a week. I have learned how to have patient to my work and how to classify diamond. I know how to adjust with my co-worker. The hardest part of the job is to classify the diamond which is not the line of my job. The most enjoyable part when I finish my job.We whenever they have sale we can pay it by installment good for 1 month only.Shortbreak, healthcare and 401K"