Stafford Sucks Customer Reviews and Feedback
John Matthew Stafford (born February 7, 1988) is an American football quarterback for the Detroit Lions of the National Football League (NFL). He was raised in Dallas, Texas, where he attended Highland Park High School. He then attended the University of Georgia, where he played for the Bulldogs from 2006 to 2008 before being drafted by the Lions first overall in the 2009 NFL Draft.
A Reddit user mentioned, "Matthew Stafford is overrated and he's barely a franchise plus he has perpetual fat face."
Quality Control Compliance Specialist (Former Employee) says"The worst job experience ever. The management is not only rude but practically abusive. They refused to provide us basic necessities such as water. They would humiliate employees in front of the team and even within management there was always a power grab going on. The pay was near minimum wage and there was no room for growth. It was the same task all day every day. Cons: Low pay, no benefits, no water, terrible management"
Customer Service Representative (Former Employee) says"This company has potential to be more then "just a call center" but it seems to not want to break out of that mold and mindset. It's a shame because they actually have some decent clients. Cons: 30 min lunch unpaid"
Bilingual Team Leader (Former Employee) says"Stafford was one of the worst company I have ever worked for. The owner was not professional at all. The benefits sucked. If you want a paycheck then go for it. Otherwise, I would not recommend it to anybody. Cons: Everything"
Customer Service Representative (Former Employee) says"Typical work day was about 7.5 hours all of which were spent answering incoming phone calls and answering emails. The company had specific ways they wanted the phones answered but provided very little formal training. The Company had been in business for at least ten years and during my time there they were only just developing the company culture. Cons: short lunch breaks, very little training"
Program Specialist (Current Employee) says"Working here has helped me gain awareness in the work space. Stafford is not what you know but who you know. I've been spoken to inappropriately by an employee in front of management whom turned the other cheek. This isn't a company for a hardworking, honest, and kind person. Customer Service is about helping someone other then yourself- I don't think they're aware of that."
Agent (Former Employee) says"This place could be so much more. This is a nice office and nice people but management is limiting it's real potential. Poor training of mid tier management. It needs more structure. Benefits are unaffordable. Limit on advancement. Cons: Benefits - No Advancement"
Customer Service Representative (Current Employee) says"Stafford Communications is a small company that specializes in procuring talent to service the needs of their client(s) with respect customer service support. The company has offices located in New Jersey and Canda.The overall culture of is laid back. The management personnel and company SOPs are unorganized and can be ambiguous; you can expect the usual office politics. The facility is small and cannot adequately accommodate the staff on site. You must be adaptable, as company policies and your job description can suddenly change without notice. On the plus side, the comradery amongst the employees is very supportive; you will meet some wonderful people. The schedules are flexible and there's an opportunity to work remotely once you have proven to be knowledgeable about your account(s) and demonstrate consistency in delivering targeted results. Although the rate of pay is relatively decent; there is very little chance for a future increase in salary or advancement. An opportunity with this company would be a most suitable stepping stone for an individual that is re-entering the workforce and a recent high-school or college graduate. Cons: Short breaks, substandard work space/environment, limited upward mobility, nepotism, inadequate compensation and benefits"
Consumer Care Representative (Current Employee) says"We are often encouraged to double check our time sheets (hand filled out and email submitted to be compared against our log in hours by a single human in PR) to our pay stubs to check for mistakes."
Human Resources/Recruitment Manager (Former Employee) says"Was Hired and Laid off in 4 months."
Office Coordinator (Former Employee) says"The work environment is low stress and it is great for work life balance. It is very easy to get comfortable working there. However, it is not a very professional place to work. There is no benchmark for performance and the training is sink or swim. Write ups and firing is determined by whether you become one of the favorites. The favorites get to come in late, leave early, and do minimal work; the rest will be reprimanded for it. There is someone working there now that spends her whole day on Poshmark and Facebook that hasn't been spoken to about it. Meanwhile another employee was fired for it. Cons: Only 5 day PTO(includes sick)"
Account Manager (Former Employee) says"The customer needs were always met, but not without a fight. Upper management stood in the way by not having formulated proper SOP guidelines and was always dissatisfied with whatever you would produce. No review process, never know how you were doing until you got called in and yelled at. Cons: Upper management was never happy, there was always something wrong with your work."
Customer Service Representative (Current Employee) says"It is a nice place to work however don't expect to move within the company or receive any promotions. The average work day is pretty slow. The workplace culture is very lackadaisical."
Pharma Q.A. Escalation Specialist (Former Employee) says"There is no job security at this company at all . We were a team who was a third party for Pfizer Pharmaceutical and the job was not secure was unsure of daily activities until the day started."
CSR (Former Employee) says"Very hard work, but the pay is decent. Very small company, but is on its way up."
Reporter, Advertising & design, Photographer (Former Employee) says"Stafford Communications bought the newspaper I was working for and poured money into making the paper stronger while increasing circulation. They tightened up the graphics department and regulated the work in all areas making the company more efficient. I made good money in sales and enjoyed working with customers and keeping them happy. My most rewarding part of the job was always my writing, however, as it flows naturally for me. I made less money on the writing. This was very fast paced work and I had to be organized, building the sales department while taking care of existing customers, designing ads to satisfaction as the in-between person with graphics and customer. I did my writing at home and submitted by weekly deadlines. Cons: can be stressful at times but i function well in a fast paced environment."
Consumer Affairs Representative (Current Employee) says"It is a nice place to work. The pay is fair. Co-workers are nice and helpful. Family orientated.Training environment could be better. The office is small."
HR Service Specialist Consultant (Former Employee) says"Nice to work for. Able to work independently. Meet wonderful people."