Sherwin-Williams Sucks Customer Reviews and Feedback

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Current Employee - Mechanic says

"Horrible management, lots of responsibilities, treated badly"

Former Employee - Sales Associate says

"racist managers and contractors, dealing with privileged people and their bad attitudes"

Former Employee - Sales Service Representative says

"Not what the job used to be. Heavily micromanaged. Its about who you know to work your way up. Management is completely disconnected from what the job priorities should be and what they were implementing. My advice is to stay away as this company does not have the best interests of its employees at heart."

Current Employee - Assistant Manager says

"Work/Life balance is awful, especially for store managers. High stress . Low staffing in stores, so taking vacation is almost impossible. “Do more with less” attitude from upper management. Cut pension and 401k matching. Company only cares about shareholders."

Former Employee - Sales Representative says

"worked for free, lack of help, short handed all the time. Most of the time they do not promote within. Work load is out of this world as you are micromanaged every single minute of the day. Its exhausting ."

Former Employee - Anonymous Employee says

"bad Pay and worthless co workers."

Former Employee - Assistant Manager says

"there work you to the bone and you have to be lifting paint all day. Your schedule may be extremely inconsistent."

Former Employee - Store Manager says

"Way too many expectations from upper management. I ran a profitable store, hit all financial goals and was forced to resign because of lack of credit accounts opened. If your District Manager has it out for you, they will get rid of you regardless of how well you do in the manager role. Also depending on who your District Manager is, you might not ever be looked at for promotion. I ran a successful store for 3 years and applied for 3 Outside Sales promotions and was not even interviewed! Rude corporation who only cares about corporate executives."

Former Employee - Anonymous Employee says

"You need brown nose the manager to get anywhere in the company. It doesn’t matter if you know your job or not. As long as you are friends with the manager. Also, HR only looks out for management, not the employees."

Current Employee - Mechanic says

"Long hours it’s either 8 or 12. Last minute notification about having to do 12. Un happy very negative team"

Delivery Driver (Former Employee) says

"they dont care about you at all and try to never bring up your raise and when they do, it is only a few cents lol no joke. I highly recommend looking elsewhere noneeverything"

Full Time Sales Associate (Former Employee) says

"Employed for nearly three years never a problem until one day I had a seizure and I was subsequently fired. Pursued a lawsuit but they were ruthless even for a mega company. Heinous.Got some paintEverything else"

Associate (Former Employee) says

"No work life balance, always short staffed, pressure from upper management and constant ridiculous turnover meaning excessive OT and overload of work BadBad"

Part Time Sales Associate (Former Employee) says

"Higher ups are awful in this company. All they care about is increasing sales so they can get their bonuses. Sexist or racist contractor at your store? Better ignore it so you can keep his business. Customers treating you awfully? Suck it up and better let them walk on you paint slave. If you're not management then you will always have the short end of the stick.NothingManagement, work culture, pay, hours, entitled customers"

Lead Designer/Project Manager (Former Employee) says

"They do NOT care about you!! Absolutely horrible management and no support whatsoever. I tried to transfer for family personal reason and they forced me to quit because they wouldn’t help me transfer within the company"

Assistant Manager (Former Employee) says

"There is no work like balance. No bonuses for employees. The people who rate this place are the higher management who is compensated decent. Their employees get fifty cent raises at that while management makes quarterly bonuses every three months. The emplyees are treated like garbage. Run far from this place because the only position to get is if you are in the good old boy systemThere are no pros for working here"

Warehouse Worker (Current Employee) says

"If you have no family or life this is a perfect fit. Managers and staff are unsafe and do not care about anything at all at the job. I do not feel safe or even acknowledged.The hoursEverything else"

Sales Associate/Delivery Driver (Former Employee) says

"Overworked and favoritism with other employees!!! Only paid 13 dollars an hour to hand carry over 100 gallons of paint daily with over 13 deliveries !"

CSR - Customer Service Representative (Former Employee) says

"I had medical issues and was weeded out as a liability when i was healthy i could work like a horse but when i was ill they got rid of me and didnt care about my hills and the fact i was gonna be homeless because i didnt work. Stay away from sherwin williams"

Manager (Former Employee) says

"Dont work there they dont appreciate their workers. I would never tell anyone to work for sherwin. The will try to find a reason to fire you when you are their best worker so they dont have to pay you your worth"

Blender Operator (Former Employee) says

"no leadership. No plan. This has to be 1 one of the most unorganized places I've ever worked. Can't talk to management. No one there in a lead position knows anything about paint or chemicals."

ASSISTANT BRANCH MANAGER (Former Employee) says

"Worked for them for 6 years. Does not care about employees do not work there please trust me. They underpay and you are treated poorly by upper level.Everything"

Sales Associate (Current Employee) says

"The Sherwin-Williams Company has been violating shelter in place laws all over America due to claiming they are a "life-sustaining" business, putting employees at risk for catching and spreading Coronoavirus (COVID-19). There are no life-sustaining products sold at either a retail or commercial paint store. Only minimal tools to keep employees safe are being provided, and we are still being made to come in direct contact with customers all day, every day. We are not safe."

Local Truck Driver (Current Employee) says

"Too many members in white sheets stabbed you back very 40 and 50”s era work atmosphere Plenty time off inexperience route planning and micro management"

Third Key Holder (Current Employee) says

"Constant inventory problems Poor Upper management Low regard for customer service Under staffed No cooperation between stores resulting in poor customer experience"

Retail Associate (Former Employee) says

"Didn't care for the manager at all failed to train when he said he would then would go sit in the office and then would complain about my being slow because he sat down in the office instead of training made for a hostile work Environment"

3rd Key Holder (Former Employee) says

"They are not about empowering the employees and setting you allopathic success. They just want to pay you the least possible to do the most work and if they can keep you part time they will... absolutely no chance for advancement"

Sales Associate (Former Employee) says

"The cooperation as a whole was very selective to hire women but promote men. Managers were almost abusive and harassment is part of the job. No flexibility for anything and no one paid attention to your availability. Very stressful because as a closer you're always by yourself."

Order Selector/Forklift Operator (Current Employee) says

"They burn out temps with goals of making more money and then they fired me saying it was because I was at 85 percent. Hr is a joke ex army dude who is super lazy."

Sales Associate (Former Employee) says

"A typical say at work would be stocking paint supplies and running the register. I would also have to sit down with customers and try to sell them paint. I didn't receive and training so I had to teach myself."

dissapointed!! says

"Colors are TOTALLY different in person than they are online. I ordered green-gray tones end ended up with blues. You can't return anything."

Paprika says

"I ordered 4 different color samples for grey beige paint colors. Everyone of them was much lighter than the swatches that appear on the website. I just wasted my money."

Ann Danielson says

"Ordered never got them, called the company and was told they shipped and not their fault I didn't get them. NEVER will order again."

Christina Elnahass says

"I loved how it showcased the color in a bigger format to get a better picture of what it would look like, however, it does peel off your current paint!! This was a project I was going to wait to do, but now I have no choice!! My wall looks terrible now!!"

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