Sberbank Sucks Customer Reviews and Feedback

From Everything.Sucks

Sberbank Europe Group (Sberbank Europe AG) is a banking group headquartered in Vienna, Austria and is owned by Sberbank of Russia. Sberbank Europe provides financial services to over 740,000 customers in eight countries in Central and Eastern Europe.

The personal details of millions of Sberbank customers may have been leaked, in what would be the largest-ever data breach in Russian banking, according to cyber security experts.

Analysts at cybersecurity firm DeviceLock found personal information relating to up to 60 million Sberbank credit card holders for sale on the black market. They were able to analyse the data of around 200 supposed customers — provided to them by the seller — and verified their authenticity.

Russian newspaper Kommersant further verified some of the data by successfully finding the credit card details of its own journalists in the database, including personal details such as their place of employment for the last three years.

“This is the largest and most detailed banking database that has ever appeared on the black market,” DeviceLock founder Ashot Oganesyan said.

“In the world ranking of bank leaks, this can be considered a large incident. For the Russian market, this is an absolute record, at least for the last ten years,” he told The Moscow Times.


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Current Employee - Assistant Manager says

"I'm not advice that company to work"

Current Employee - Client Relationship Manager says

"-extremely stressful -too many KPIs -dreadful amount of information, constant changes, difficult and contradictory regulatory documents -very bureaucratical system -not healthy environment -not paid overwork"

Current Employee - Senior Software Developer says

"90% of time is wasted on bureaucracy. There are some bright minds but most people around are busy with their job safety and absolutely will NOT share any knowledge with you regardless how you approach them. You can't get your tried and tested developer's tools (IDEs, etc.) due to cybersecurity. "You have a command line, so do your job." Most software development projects are petty because nothing modern nor complex can be done in such an environment. Remote work is impossible for cybersecurity reasons. If you are a software developer, do NOT go here."

Current Employee - IT Architect says

"The published and discussed internal goals (KPIs and such) are fake, so no one is interested in reaching those. Management has expertise in faking the fake goal achievements, and specialists either aim to move to management (hence working to hone the same faking expertise) or consider the job as a dull money farm (8 hours a day brings some fixed amount twice a month - no correlation with your effort). So, almost no one is interested in anything that has something to do with quality, optimization, business streamlining, etc."

Former Employee - UI-UX Designer says

"Everything! This is not a modern IT company, as they wanted to look like. Management, bureaucracy, the security rules, which block all the opportunities to use new technologies.The worst place to work as an IT specialist. If you don't want to degrade."

Former Employee - Business Analyst says

"Slavery. Lots of overtime. Super hectic."

Former Employee - Anonymous Employee says

"Very bureaucratic Poor management Poor employee communication no transparency in business processes, unefficient communications"

Current Employee - Anonymous Employee says

"Bad processes, inexperienced management, very unprofessional,"

Current Employee - Anonymous Employee says

"- constant, contra-productive influence from Russia - high fluctuation, every other year a new CEO, surrounded by weak management - no strategy, but chaos on priorities - majority of employees are looking to leave..."

Former Employee - Software Developer says

"Awful place for IT specialists: insane-bureaucratic old-style-bank paranoid-security internal structure and management incompetent both in IT, management and their domain business field make it literally impossible to work here. Most of your time you will be dealing not with your real duties but with irrelevant obstacles such as trying to get necessary software or data access (most of time, nearly impossible), find someone who knows someone who knows someone who knows someone who knows about some matter (how-to, IT-system characteristics, another specialties), and so on. Terrible project planning here. Half of your working time you have nothing to do, another half will be overtimes (up to 70 hours a week in my case, with no compensation). Software developers treated as second-class people here. Also very toxic environment in general (disrespectful, aggressive, petty tyranny, unwilling to help and share, political). Bonus system. Part of your initially demanded salary in fixed monthly salary and part in regular bonus. It's the only way sberbank can offer market or higher market total salary for developers. Bonus payed once a quarter with some delay. And it can be changed by your direct supervisor according to his opinion on your work (fairly or not). Working experience in this organization adds nothing good to your resume nor because of the company reputation on the IT-market nor because you almost certainly won't be able to finish any project because of endlessly-slow and unclear processes and unwilling and frightened to complete changes management (moreover most of projects from the beginning were intended to be useless just to make appearance of activity in the department they came from)."

IT Project Manager (Former Employee) says

"The worst place to work in. I wish I had anything to compare when I started ma career there. High workload, no compensation. I am happy that a do not work there anymore."

Managing Director & CEO - India (Former Employee) says

"No interest in overseas subsidiary business development with the exception of Switzerland, big gaps in what is said and what is done, no room for promotion within, ad hoc management of overseas business. The most enjoyable part was searching for the strategy and identity and then executing it with a passion and speed that is truly noteworthy."

Trainee, Center for Macroeconomic Research (Former Employee) says

"Interesting learning opportunity. I have acquired good knowledge in macroeconomics."

analyste quantitative (Former Employee) says

"étant stagiaire ma mission consister a prévoir des résultats fureurs en basant sur des données historiques"

Relationship manager (Former Employee) says

"Большой объем работы, сложность в принятии решений, но при этом высокий уровень корп культуры и возможность учитьсядостаточно стабильный доходвсе зависит от политики руководства в конкретный момент"

Stagiaire (Former Employee) says

"une journee de travail typique ,et bonne atmosphère"

Lånechef (Former Employee) says

"Min bank finansierade olika projekt. 1995 arbetade jag på avdelningen för projektinvesteringar. Mina arbetsuppgifter var: • Analys av bolag/företag som planerade att genomföra projekt (företagsaktiviteter, image, betalning och finansiell kontroll). • Analys av återbetalning projekt (konjunkturmarknad av efterfrågan och tillgång), inkomst- och kostnadskalkyl, avkastning under tid, analys av konkurrenskraft). • Beräkning av finansiella behov. • Betalningstermin (tidsperiod för inbetalning) för lånade pengar; • Dokumentation av projektet och projektstöd (uppföljning).intressantlång arbertstid"

account manager for PI and MICROS (Current Employee) says

"Typical day at work starts every day at same time, with cup of coffe and review of duties for that day. I have a good relations with my co-workers. I enjoy on meetings with clients, talking and learning about my work. I am very willing to learn more and word not have free lunches"

Wealth Management Summer Intern (Former Employee) says

"This was very good job where I learned a lot about financial industry. Dealt with high-income individuals in Russia, where I was able to learn how to look out of regulars shape which I was learned in school."

Antnonina Bokovnia says

"Worst customer service Ive ever experienced in Russia or abroad Do not advise to ever use them, they will block your account and tell you they cant help you at all there is actually no such thing as CUSTOMER service, they just dont give a fuck should be shut down completely"

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