TracFone Wireless, Inc. (TFWI) is an American prepaid, no-contract mobile phone provider. TFWI is a subsidiary of Mexico's largest telecommunications company, América Móvil, and offers products and services under several brands. It operates as a mobile virtual network operator (MVNO), holding agreements with the United States' largest wireless network operators to provide service. TracFone Wireless operates several other brands and services, including subsidiary SafeLink.
Lydia shares her experience on cunsumeraffairs.com, "I purchased a phone to replace the free one Safelink sent me as the battery kept dying. When I received the new phone it was not what I ordered, nor could it be activated. I returned it the same day. Now they say they do not have returned the phone and their purchase receipt claims I spent $24.00. I have no phone and out the money because it was on a stimulus card from Duval county FL. The credit card company refuses to refund me. Worst service I have ever experienced."
Enrolment specialist (Former Employee) says"the product was inferior so not a lot of sales management was inept co workers were cool the sale s was the hardest part nothing was good pay was lousynonenone"
Representative (Former Employee) says"Safelink is horrible. You go out on a street corner and try and sign people up. You need a smart phone or tablet with internet service that you provide. You DO NOT make an hourly wage, everything is commission. It was hard to get people signed up due to the fact that so much was paperwork was required from the customer. I would not suggest this company. When it was time it get paid, it was like pulling teeth. You stand out on a street corner 8 hours and only make like 5 dollars.NoneHorrible"
Street team rep. (Former Employee) says"I would go out in the morning find a place to set up a tent amd my tables, then put all my signs out and when people would come I would put all there information in a tablet and if they are approved they would get a free phone. If they wasnt approved they would. At the end of the day how ever many phones I was to give out was how my pay was based etc if I gave out 10 phones I made 100 dollars."
Sales (Former Employee) says"The pay isn't worth it. The tools necessary to do the job are not provided. Employees are encouraged to misrepresent what is being offered to clientele.nonehostile work environment"
Independent Contractor (Former Employee) says"This job is meant for people that have graduated high school. You get to work whenever you want and wherever you want. It depends on you and how much you want to make. There is no one managing you, no benefits and no paid time off."
Sales Representative (Former Employee) says"Safe Link is the worst place to work at ever I would not recommend to nobody the pay was commission and the job was not all that costumers are not corporative"
Community Relations Coordinator (Current Employee) says"Great job want to do something else. The pay was good meet a lot of people and developed a lot of partnership here in charlotte NC.The places I had to go sometime wasn't a safe environment however you have to make sure you keep your guards so you could assure yourself you wasn't in harms way."
Salesman (Former Employee) says"not a great job relaxed and chill loves working with people that I knew but they weren't willing to advance anyone. There wasn;t enough for for all employees."