Reuters Sucks Customer Reviews and Feedback

From Everything.Sucks

Reuters is an international news organization owned by Thomson Reuters. It employs some 2,500 journalists and 600 photojournalists in about 200 locations worldwide. The agency was established in London in 1851 by the German-born Paul Reuter. It was acquired by the Thomson Corporation in 2008 and now makes up the media division of Thomson Reuters.


A former employee said this on Indeed "Reuters looks good, has a nice campus, and a lot of pretty signs claiming to be inclusive, family oriented, and all about the worker. Truth is that this place is oppressive to the point of being a hostile work environment and the extreme micromanagement punishes the workers for doing their job and serving the clients. You don't have a manager or supervisor, you have a team leader. Your team leader just listens to your phone calls all day/night and constantly belittles your performance even when the client is taken care of, happy and satisfied. I've seen people almost urinate themselves because they're scared to take themselves out of the phone queue long enough to run to the bathroom. PTO doesn't roll over year to year but whenever you request to use it, you'll be denied. It required a 2 hour PowerPoint meeting/presentation just to cover how to clock in and clock out because they will literally dock you over for any/every reason possible. There is literally no HR presence at all and no one you can talk to about anything. They have 15 different websites and logins making everything impossible to find and use and you have no time allotted during work hours to do the research yourself for even basics like benefits".

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Empleado actual - Sales Operations Analyst says

"falta de organizacion, pagos inferiores a la competencia, falta de personal,"

Empleado actual - Desarrollador Java sénior says

"como no me alcanzo sigo aca. Las posiciones son a dedo y si sos amigo de, si buscas hoy en dia posiciones abiertas en argentina no existe ninguna, no hay bono, aumentos del 17% RRHH ni figura las evaluaciones de desempeño son puro humo te hacen poner grandes cosas pero terminas apagando incendios todo los meses y haciendo bug fix de aplicaciones viejisimas, es una lastima que en estos años que pasaron no se den cuenta del talento que estan perdiendo, lo mas triste es que no toman medidas para solucionar la situacion, en resumen el barco se la pego hace un tiempo ahora estan esperando que se hunda."

Exempleado - Anonymous says

"La experiencia fue bastante mala"

Exempleado - Analista says

"Puedes trabajar todo lo duro que sea que ellos solo te harán caso si les besas el curo. No respetan el talento y ética es un término que no está en su vocabulario. Mucho juego sucio y todo órdenes de arriba a abajo. A evitar si es posible."

Exempleado - Empleado anónimo says

"Si no sos parte del grupo mafioso, tarde o temprano te van a echar. Objetivos poco realistas para todos."

Empleado actual - Gerente De Recursos says

"Por parte de Argentina y Latinoamérica, falta de organización, no se respeta el proceso, no hay responsabilidad, empleados, directores y gerentes perezosos, no hay un comportamiento profesional, la empresa no se preocupa por el cliente, el producto y la imagen de la marca. Devaluación del salario"

Empleado actual - Empleado anónimo says

"Mucha burocracia. Cambios constantes de la gerencia."

Empleado actual - Gerente de finanzas comerciales says

"Gracias por tu reseña. Estamos orgullosos de haber sido nombrados por Forbes como una de las mejores empresas para el equilibrio entre el trabajo y la vida personal y lo alentamos a que se comunique con su gerente para hablar sobre los arreglos laborales flexibles."

Empleado actual - Key Account Manager says

"Gracias por tu contribución. Siempre estamos buscando formas de realizar mejoras y le agradecemos sus comentarios."

Exempleado - Responsable de formaci n says

"Estaban en un momento de reestructuración de personal por lo que en ese momento vivían una época convulsa con respecto a contrataciones y despidos."

UX Architect, Contractor (Former Employee) says

"Management change their minds and change project scope very, very often. They expect you too work 50+ hrs/wk. They have no concern for employees well being."

Technical Support Representative (Former Employee) says

"I'll start this review by stating that I am biased. Never have I felt more disrespected by any corporate entity and I loathe this company to the bottom of my soul. I've actually made a couple thousand dollars buying betting that their stock would go down (and it did) because of my experiences working there. The pay is okay but the hours are god awful. They have seasonal busy seasons that require overtime and they've structured your contract so you can't get a 1.5 rate. They built an entire department to micromanage you. Every 15 min block of your time is "optimized" and tracked. Even though you get PTO and Sick time, this can be denied to you if the company feels you are "essential" to the workforce that day. I know people who have vomited in the bathroom and have not felt comfortable enough with their managers to request to leave. I've seen callous rejections of time-off requests to take spouses to the hospital. And the free food, swag, and company culture training cannot hide the bleak prospects of their terrible business model. As a support rep, you are expected to take calls all day from geriatrics supporting legacy software products. Almost every software update breaks the program, so you have to deal with the vitriol from angry customers on a semi-weekly basis. No one else in the company seems to care that this is a common occurrence because they hire you to be the face of the company. You get to sit on the phone being the "face" getting metaphorically punched every day. People from sales will recruit you to help justify the lies they told to sell their sub-par"

Business Analyst (Current Employee) says

"With the corona virus outbreak, with Texas delcaring state emergency because of it. WE STILL HAVE TO COME TO WORK. Manager refuse to give update on why. and we are forced to use PTO if we prefer WFH"

Director (Former Employee) says

"Company full of foreign talents. Locals need not apply. Locals will be managed out and replaced with foreigners. Top management are all foreigners so what you think."

Senior Financial Analyst (Former Employee) says

"Company in a death spiral. Best to avoid the company if at all possible. Will handicap career growth If you have no choice.. this might be better than nothing.. hard to say... whole experience feels bad"

Technical Support Representative (Former Employee) says

"Thomson Reuters looks good, has a nice campus, and a lot of pretty signs claiming to be inclusive, family oriented, and all about the worker. Truth is that this place is oppressive to the point of being a hostile work environment and the extreme micromanagement punishes the workers for doing their job and serving the clients. You don't have a manager or supervisor, you have a team leader. Your team leader just listens to your phone calls all day/night and constantly belittles your performance even when the client is taken care of, happy and satisfied. I've seen people almost urinate themselves because they're scared to take themselves out of the phone queue long enough to run to the bathroom. PTO doesn't roll over year to year but whenever you request to use it, you'll be denied. It required a 2 hour PowerPoint meeting/presentation just to cover how to clock in and clock out because they will literally dock you over for any/every reason possible. There is literally no HR presence at all and no one you can talk to about anything. They have 15 different websites and logins making everything impossible to find and use and you have no time allotted during work hours to do the research yourself for even basics like benefits. The work itself is fine, the benefits are good, but the oppressive work culture, mandatory overtime, extreme and unnecessary micromanagement, and things like 30 minute lunch breaks during 16 hours shifts make TR a nightmare organisation to work for."

Order processing (Former Employee) says

"Fatal no cumplen con lo que dicen salario super bajo para el trabajo que realmente es 0 ambiente laboral managers incopetentes y no hay Profesionalidad"

Employee (Former Employee) says

"The negative out weighs the positive at this company. There is constant talk about improving but it isn't done. A lot of the employees that have been there for years are leaving. The new norm is being there for six months and you're already a veteran. There are many employees that feel overworked and no future help in sight. Just more of the same training meetings that never end."

Digital Marketing Strategist (Former Employee) says

"There are better jobs out there, don't work here for any reason. There are better jobs in the Twin Cities with better pay and work life balance. Their systems do not work and they treat their employees like worker ants and not human beings,"

Senior Manager (Current Employee) says

"You have to ignore all of the good reviews before October 2018. There was a giant reorg that occurred and now the company is HORRIFIC. I’m a senior manager and I’m being micromanaged like an entry level role. Everyone is micromanaged. Everyone is expected to wear multiple hats without competitive pay. Everyone is expected to work close to 50 hrs a week. It is an incredible stressful and toxic environment. AVOID THIS PLACE AT ALL COSTSNoneStressful, toxic work environment"

Cook (Former Employee) says

"Worked here for almost a year with very heavy work load asked for a raise numerous times they were very under staffed the whole time, with no end in sightGreat co-workersVery low pay for work load"

Sr. Product Manager-International (Former Employee) says

"old archaic products, try to string together disparate products on the same platform and pretend they are integrated....they are not and no amount of APIs are going to save them.nonemany"

Sr. Software Engineer/CI Release Engineer (Current Employee) says

"I'm not sure whether they are trying to destroy the company on purpose or just through shear incompetence. The last five years have been constant reorgs followed by restructure and nobody has a clear picture of their day to day jobs now.noneWorst place ever for your personal advancment"

senior management (Former Employee) says

"Would not recommend working here. Long hours and no appreciation. Management does not have a clear vision for success. Management constantly changes direction which causes confusion, frustration and great inefficiencies.long hours no appreciation"

Senior Oil Analyst (Current Employee) says

"I wish I could give it no stars Awful experience. Management had no clue what they were doing and refused to listen to those with experience in the markets they were selling into. They assumed as they were in managerial positions that they knew everything and ruled purely by hierachy, not by merit. Never work here."

SQL DATABASE ADMINISTRATOR (Former Employee) says

"Thomson Reuters was concerned with two things, upper management maintaining their jobs and the bottom line. So after 19 years of employment, they laid me off without a severance package and three weeks later, learned that they hired three new people for overseas in my place. I'm sorry but that is business, but not the right way to do business.They had a great on-site cafeteria.Oh where do you want me to start???"

Camera Man (Current Employee) says

"The company di not treat me well. I am disabled now and they are giving me a hard time to pay my compensation. I was in a bad car accident and they di not care about me."

Security Fraud Analyst (Former Employee) says

"I worked for mark monitor before it was aquired by thompson reuters. it was a very boring job to analyse webpages and determine if they were phishing pages or not"

Financial Planning Senior Analyst (Current Employee) says

"Desorganización total , edificios en mal estado, sucios, Empresa que creció mucho en el último tiempo pero lejos de ser un great place to work. Muchos aspectos por mejararSeguro medico, buenos compañerosTodas! Edificios sucios y en muy mal estado"

Developpeur (Former Employee) says

"Décevant. Ma responsable arrivait à 11 heures du matin au bureau sans grand professionnalisme.aucunmauvais management"

Tar says

"Looking for balanced news. This rules out BBC and Sky, obviously. Alas, Reuters immediately asks to install cookies on my device, gives me the option to decline - which I take - then asks me again and again, presumably hoping I’ll throw in the towel and agree. Absolutely fed-up with this sort of treatment. Why on earth isn’t ‘no cookies’ the default setting? Of course I don’t want to be tracked, monitored or have my details ‘shared’ with third parties. Who wants that? So much for balanced news: I never even got that far."

Frank says

"Reuters was one of my staple news sources until it became apparent that its stories are pro-Israel. The propagandist "Gaza militants launch barrages across border, Israel hits back with air strikes" was simply sickening to read in its attempts to identify the Palestinian people of Gaza and their dead family members as 'Islamic Jihadist militants', justifying Israel's slaughter by tank and jet attacks. Naming the 116 Palestinians murdered by Israel during the Palestinian protests in recent weeks (on their own land) in the context of 'weeks of border violence', the article hints at a parity between Israel and Palestinians held captive in what amounts to a concentration camp that is Gaza. Yet the photos on Reuters show minor damage to a 'kindergarten' in Israel as an alleged target of Palestinian militants, with no photos showing the polluted slum conditions that the Palestinians must endure daily under Israeli brutality, and the thousands of buildings demolished by Israeli bombs and bulldozers. There is, of course, no parity of force between Palestine and Israel as implied by this biased Reuters article, that would have readers believe the Israeli propaganda that 'Israel is simply defending itself against Jihadists'. The truth is that Palestinians have tried to defend their land against Israeli attacks by using improvised weapons: stones, burning tyres and homemade rockets. Israel has state-of-the-art weapons sold to them by the UK and US. Palestinians, unlike their opposition Israeli death squads, don't possess fighter jets, bombers, tanks, snipers or nuclear weapons. Palestinians haven't stolen any land, they don't invade Israeli homes, confiscate them, demolish them and build new settlements on their foundations. Palestinians haven't engaged in decades of ethnic cleansing, or forced more than a million people from their own land. The Israelis have and still do all of these things, and have been doing so for 70 years with absolute impunity. (watch John Pilger's film "Palestine is Still The Issue". he's a real journalist). The Reuters story mentioned above is an example of a brand of lies of spin and omission peddled to the west that allows us to remain complacent to the 70 year genocide and enduring holocaust committed by Israel upon the Palestinian people. I thought you were better than that Reuters."

H B says

"it's mostly spam. spam spam. spam spam spam spam. spam spam spam spam spam spam spam spam spam spam spam spam reuters are obviously not paying their social media intern enough coffee. most of the replies to their social media updates are spam. you could place the spam accounts on ignore. that's not really the point tho, is it? maybe reuters has a monkey who posts the updates, who can't actually read. maybe the monkey actually wants to buy business cards"