Kyocera Sucks Customer Reviews and Feedback

From Everything.Sucks

Kyocera Corporation (京セラ株式会社, Kyōsera Kabushiki-gaisha, pronounced [kʲoːseɾa]) is a Japanese multinational ceramics and electronics manufacturer headquartered in Kyoto, Japan. It was founded as Kyoto Ceramic Company, Limited (京都セラミック株式会社, Kyōto Seramikku Kabushiki-gaisha) in 1959 by Kazuo Inamori and renamed in 1982. The company has diversified its founding technology in ceramic materials through


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Former Employee - Sales Consultant says

"No communication, lack of leadership"

Former Employee - Anonymous Employee says

"Low pay. Treats employees terrible. Old school thinking, they do not keep up with the times, nor do they look at what is going on in their sites. Unethical. No opportunities for movement."

Former Employee - Senior Project Manager says

"Micromanagement Disconnected leadership "Innovation" means implementing practices that went out of date 15+ years ago"

Former Employee - Production Supervisor says

"High pressure, 'turn and burn' environment for lower level employees. Extremely old and outdated equipment."

Former Employee - Administrator says

"Management is horrible and very corrupt as they enable certain employees to embezzle from the company."

Former Employee - Machinist says

"Good Old boy management, same group of management just change departments and responsibilities every time profits drop , or goals are not being met. Very top heavy with engineers and non value added mid managers. No chance of advancement , if you work hard & care they’ll work you till you drop and let other employees stand there and watch you ."

Former Employee - Quality Control Technician says

"Stressful and very fast paced work environment. Unreasonable deadlines that need to be made and involuntary overtime on weekdays and weekends. I was told I'd be fired if I didn't agree to work overtime on a weekend."

Former Employee - Process Engineer says

"We’re sorry that you didn’t feel supported in your career growth during your time here. One of our greatest tenets is to contribute to the intellectual and material growth of our employees. It’s our desire to train and educate our employees as well as promote from within and to learn that you didn’t feel that you were well trained, had access to the information you needed or had a path to growth is something we are definitely taking note of. We wish you all the best in your future endeavors and will definitely take your comments to heart."

Current Employee - Sales Manager says

"We have reviewed your comments and disagree with your statements. Kyocera Document Solutions America has always prided itself on being an industry leading organization that values its employees and treats them fairly. While it is true the company has had organizational changes, we believe that these changes will make management stronger and lead the company to new heights."

Former Employee - Anonymous Employee says

"Cult-like organization, not for everyone."

cleaner (Former Employee) says


Sales Executive (Former Employee) says

"Don’t do it, keep looking you can do better elsewhere There are better companies Better culture Better locations Better benefits All can be found elsewhere"

Sales (Former Employee) says

"micromanaging, hire intern full-time free of charge barely covering transport cost. everyone thinks they know everything, but nobody knows anything."

Packer and Shipper (Current Employee) says

"I love working for the company but the pay is no good and the management don’t fight for there employees a lot of people are quitting because of the pay and no Opportunity to move in different positions .NoHealth care"

Software Quality Assurance Engineer (Former Employee) says

"A typical day at work was very boring. People are not ok with innovation and learning and are ok with being bored. Management was uncommunicative and vague and often pinned blame on others. There was nothing enjoyable about this job and the hardest job was trying to communicate with people."

National Inside Sales Representative (Former Employee) says

"The environment is terrible and the company doesn't value their employees. Want to hate your life and collect a paycheck? Work here!"

Administrative Assistant / Accounts Payable (Former Employee) says

"Kyocera is the worse company anyone can work for. The management is very poor. Very, very unfair company.They don't promote at all....."

Maintenance Technician (Former Employee) says

"this was only at one facility so perhaps other sites are better, but mountain home, north carolina is a d^khe@d factory. save your family and your children and shop somewhere else...the best day for me was my last day...i could only leave once on my last day.."

Engineer (Former Employee) says

"Unethical and unprofessional managers. No proper training and difficult working conditions. No trust in your abilities to work independently, as managers micro-manage and time your work tasks. Also, very disrespectful staff. Not a good experience. I would look elsewhere for work.nice gym upstairs.lack of good leadership, no team moral, no proper training and very unprofessional managers"

Strategic Account Executive (Former Employee) says

"Leadership is week, and rude. At the first day I wanted to quit, the micro management is ridiculous, they will not treat you as a professional, even if you show the results."

Administración y gestión de incidencias (Current Employee) says

"Desde mi punto de vista existen demasiados cambios organizativos dentro de la empresa que no ayudan a conseguir consolidar conocimientos dentro de cada departamentoSeguro médico privadoNo hay descanso ni para tomar café"

Major Account Executive (Former Employee) says

"Copier grind from a under dog company... no account base provided ... you eat what you kill.. which are few and far between... majority of time is spent cold calling..."

Focus en specialist (Former Employee) says

"Slechte opleiding en mogelijkheden, matig/slecht management"

Sw engineer (Current Employee) says

"Management skills are at the level of kindergarten. Secretive, immature, not leaders and full of air contrary to what they preach about Kyocera Philosophy.Good 401k matching, nice HR people, donuts every fridayPoor management, low pay, just a name and brand in the bay area"

Credit Manager (Current Employee) says

"My typical day in the Kyocera Fairfield Office goes something like this: I walk in the building and past the entire lower northern wing that is completely empty. This use to be filled prior to massive layoffs in 2009. In 2011, there was another round of layoffs in which the company released the security guard, font desk receptionist, and furlowed days from several long time employees.Another con is that the company has too many "chiefs". In my division alone, managers out number worker bees by 2:1 while raises each year have maintained at an average of 1.5%.While I believed Kyocera to be a great International company to work for with room to grow, it is clear that only "friends" are promoted. If you did not previously work for Ricoh or Sharp, you don't have a chance of moving up at Kyocera.401k match up to 5% from day one.lack of experienced management, poor direction, absent management, and unproffesional work environment."

Production Supervisor (Former Employee) says

"If you like working as a temp for years and three weekends out of a month then this is the place for you. Never worked in a manufacturing environment that was this bad. You are expected to come on board and know everything to do your job with little to no training. Worst place I have ever worked.The people on the floor will give you thier all.Poor management leaders, bad scheduling."

Finance- accounts receivable (Former Employee) says

"I have never written a review but find it nessacary given my experience. Was highly disappointed when I showed up on my first day. No cubes or personal work space, out dated dirty equipment, computer monitors were discolored so difficult to work while staring at numbers all day. After learning more about the work realized how under staffed we were. Manager was extremely devaluing, belitting, condescending and close minding to opinions or ideas. My previous company where I was at for 12 years I had many managers both men and women with different personalities and different approaches and still never dealt with someone like my manager at Kyocera, walked in every day feeling so anxious. After 2 months I couldn’t take it anymore and had to quit. Kyocera has great values and morals they hold high I will give that to them and there were some great people within the company who were very down to earth and kind including my coworkers but it’s sad when the company philosophy is not lived out by all employees. If you’re doing warehouse work you might have a different experience as the people I came across in that area seemed real nice. I did go to HR about my experience so hoping they do something to make it a better experience for the next person. No one deserves to get ripped apart every day.Some nice co workersBetlitting manger, outdated equipment and work space"

Process Technician III (Former Employee) says

"Worked in N.C. plant many years .. it doesn’t matter how hard you work but only who you are nice to. Runs on the good old boy system. Seniority means0Flexible hoursManagement"

Employee (Current Employee) says

"Leadership says it’s all about doing what’s right for the customer & employees, but the only ones who reap any benefits from this philosophy are the big wigs. They’ve even told employees we’ll have to be patient for raises. Benefits seem to be slowly eroding to a point where it’s easier to consider leaving than staying. The culture is full of mostly unhappy employees struggling to find a reason to stay."

District Sales Manager (Former Employee) says

"Never ever work here. Management is a group of immature frat boys. Vermont answers to CT, so no support or help, just screaming at the end of the month for numbers.Remote locationEverything else"

UNHAPPY PHONE CUSTOMER Kyocera DuraForce Ultra 5G says

"Bought on March 21 It\'s now been 4 months. The battery overheats on the wireless charger, during normal use and will not take the full charge. I can no longer get a 10 hour day out of the battery. Verizon, check my minutes, I use like no minutes or data, it\'s not a consumption issue. The screen will ghost where apps open, text auto-fills and the browser opens. The screen freezes forcing me to constantly touch the screen lock key to enable the touch screen. The icing on the cake is the poor-quality virtual keyboard. I don\'t have thick fingers and it mistypes everything in input. I reached out for a refund from Kyocera and received an automated response telling me to take it back to Verizon \"repairs\" or ship it back for a fee. They don\'t want to talk about refunding my money. This phone should be on recall. It\'s not stable or safe, definitely a fire danger."

Julie Boult says

"Waiting over a week now to receive a email to confirm an engineers visit.

Thank God my HP2015n is working !!"

MishMash says

"Rang and logged a call back for help to set up new Kyocera M5421cdw - I was having issues for 4 days prior trying to figure out why its not printing and need this printer to start uni online.

No phone call from Engineer but 10days later I had a miss call. (When I rang I was informed there were only 2 engineers working in that department and they are working in order of the logged queries.)

I did ask for some help via email and that didn't help the printer to work.

In the end I had to paid someone to set it up - it was beyond me and for a wireless printer I am now printing using a usb wire from the printer to my laptop??"