Hyatt Hotels Corporation, commonly known as Hyatt, is an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties.
An angry visitor said this in a review "I checked in to the Hyatt Regency Dubai at midnight after arriving by plane. This hotel had a ridiculously loud alarm noise/ buzzing noise in my room which made it impossible to use. I complained twice, the person answering simply said "oh" and refused to fix it or move my room. After an hour I simply checked out and had to find and book another hotel in the city. I asked for a refund on the room I did not use at all and reception said: "No, once you pay, you pay, even if you don't show up you are still charged." The policy of no refunds should not extend to when the room is unusable. I paid for a hotel room and could not use it. We attempted to resolve this with Hyatt and had no luck whatsoever. They refuse to refund a room which was unusable and I was checked into for only an hour, never using any facilities. Shameful. Complete scam. Avoid at all costs".