The Hallmark Channel is an American pay television cable channel owned by Crown Media Holdings, Inc., which in turn is owned by Hallmark Cards, Inc. The channel's programming is primarily targeted at families, and features a mix of television movies and miniseries, original and acquired television series, and lifestyle programs.
Athena Diva says"Placed 2 orders, both required follow up because the order was either not shipped (but marked delivered) or the order did not include all the cards. Plus, it takes more than 30 minutes on hold to talk to representatives."
Shirley St Hilaire says"Trying to reach an advocate at customer care is a joke. After 20 minutes on hold, I finally hung up. Then I tried the chat option and, yet again, no response. It was regarding my specific order and FAQ was not helpful."
Trish G says"Dont even bother with hallmark puzzles What a piece of junk I'd expect more from Hallmark"
David says"I tried to purchase the 2020 Hallmark Studio Deluxe version after opening up my 2018 Hallmark Studio program. After I hit the purchase tab, my computer's screen went completely blank then I received an error message saying it could not find Hallmark on the server. I tried several times to get back where I was but nothing. There was nothing in my email account so I went back in and reordered the 2020 Deluxe version with no problem. After downloading the 2020 Hallmark Deluxe version, I noticed that now I had two separate emails saying I ordered the same program twice.There was nothing in my Bank records saying there was two orders. The next day I looked and there was in fact two separate orders I tried calling Hallmark but was directed to a company the handles the Hallmark Card Programs. An answering machine informed me that due to COVID 19 I will not be allowed to talk with anyone, so I had to send them an email. Its now been 5 days since I sent that email and no response back. Hallmark can kiss my rearend! I will never buy anything from them again. My bank tells me I have to fix this through Hallmark. Hallmark I am showing you my middle finger!!!!!!!!!!!!!!!!!!"