Goldline Sucks Customer Reviews and Feedback

From Everything.Sucks

Goldline, LLC was a retail seller of gold and silver coins, and other precious metals for investors and collectors. Goldline traced its formation to a Deak & Co. subsidiary created in 1960, a firm that in the late 1970s was the largest storefront gold retailer and later went into bankruptcy in the 1980s. The company was later bought and sold several times in the ensuing years.

Randy got ripped off by Goldline and shared his experience on trustlink.org, "In November of 2012, I bought a bunch of tenth-ounce gold coins from Goldline. I was told that I could expect to pay more for the smaller coins than for the single one-ounce coins. The difference was $700/oz. I was told that when I sold them back, I could expect to receive more money for each of the coins because they were tenth-ounce ones. I called today (4/9/20) and found out that I would only receive one-tenth of the one-ounce price. Gold would have to go over my buying price by $700/oz. for me to break even. If you are buying precious metals, be careful who you buy from. I won't be using Goldline anymore. My stockbroker will be getting a lot more of my money in the future."

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Former Employee - Sales says

"Despite the once great money making opportunity, the management of the sales force, and lead distribution was wrought with unfairness, favoritism, and petty retributions by management with needy, bruised egos. Went for 200+ Sales people with $6,000,000 + average daily sales, to 12 or so sales people with $50,000 in daily sales. Couldn't find a better example of management that did absolutely nothing to change a formula, which, despite its brilliance in days of past glory, was clearly no longer working. It was almost as if they wanted to fail."

Former Employee - Anonymous Employee says

"Blair Harris is terrible. Used to be a good company to work for until he came onboard. TERRIBLE. Stay away."

Former Employee - Account Executive says

"You will be calling old leads-at least one hundred per day- and work senior rep's accounts. The fond memories include rarely ever receiving a warm lead, rarely seeing a senior rep close anything and sharing a three-stall restroom with fifty guys. There's always going to be a mix of good and bad personalities within any large group so that is what it is. I worked with some good people, but there's a lot of low level character folk as well. They'll tell you that leads are fairly disbursed which is complete non-sense. They'll short change you with leads until you prove yourself and "fit in" with the GL family. It got old real fast seeing the same people make the same money day in and day out. If you're ok with the "it's the end of the world" message (as it pertains to the economy) and ok with working old, beat up leads then this may be a good match for you. Otherwise, look elsewhere."

Former Employee - Anonymous Employee says

"horrible managers except one. managers who threaten you and complain your the reason they dont get a bonus! abusive management management continues to play favorites. one sales person seems to be excused from prospecting! sits and waits for interested calls whilie i was required to make 120 outbound calls a day. average income is now around 4k a month, used to be 15k. and falling! no longer do you feel safe working here. no advertising AT ALL 10 hours a day of cold calling , and yes if they contacted Goldline 6 years ago and never bought, your cold calling when you call them today! company doing less revenue in a day then they used to do in 30 minutes. avoid this company with current management! payroll is a mess and it is the responsibility of the employee to find mistakes, how is that right?"

says

"Avoid like the plague...they will use and abuse you."

Former Employee - Senior Account Executive says

"It is a sweatshop that treats employees with disrespect. On a per hour basis, this is a commission shop, a fair share of employees are minimum wage. Dishonest."

Account Exc says

"Management is very unfair when it comes to long term earnings. Many are cheaters and they get ahead. Not a good place for honest workers."

Former Employee - Senior Account Executive says

"It's a very long list: They are immoral, lying, thieving narcissists who take advantage of everyone they encounter. People who built the company are thrown out like garbage..never to be mentioned again.... People die, become ill and suffer tragedy...and it is an environment that makes believe none of that happens...they have absolutely no regard for people....even their own. That translates into a company that will not hesitate to treat customers like nothing more than an opportunity to get their money. That was evidenced by the CRIMINAL charges leveled against the company and its' executives by the City of Santa Monica which resulted in forced surface changes to their business practices. However, under the surface, the same mentality and total lack of morality persists.Their answer...move out of Santa Monica into the City of Los Angeles....Of course that changed nothing other than their address..... They depend on fear...fear of their employees that they can be cut off from business on a whim...fear of their customers that is stoked by their principle snake oil salesman...Glenn Beck...."

Former Employee - Senior Account Executive says

"The firms habits and culture are indiscernible from that of a cult. On my last day of employment, I had the surreal experience to look around the trading floor in a morning meeting and see otherwise intelligent people abdicating common sense and morality to the firm's celebrity spokespeople, and the firms management. It was a classic case of the Emperor's New Clothes. The staff was controlled by fear - the same exact tool (fear) used to control its clients."

Former Employee - Senior Account Executive says

"Oppressive atmosphere caused by the constant fear of being fired. No one is ever made to feel they are valued beyond the amount of money they make for the company. The fee structure to clients is not made clear enough for people selling or buying."

Senior Account Executive (Current Employee) says

"I short Management is horrible, mean spirited with no regard for the families the employees have trusted them with. Management is not capable of informing employees the truth. i am leaving due to finding out things about the Company that will affect my family's future and were not disclosed.none, noneManagement, no sales support."

Account Executive (Former Employee) says

"wolf of wall street. up down all around lots of ,obey but not a good work life balance.trainingeverything else"

Director of Software Development (Former Employee) says

"The company is in a high risk business and everything they do revolves around selling gold to customers. They have a large sales team which is not allowed to use any technology to do their work. The company is paranoid that the sales agents will leave and take their leads with them. This creates an environment of paranoia and mistrust. Everyone is under suspicion and it drives everything they do."

Senior Compliance Coordinator (Former Employee) says

"This was a great opportunity to learn and enforce compliance rules and policies as related to sales and FTC guidelines. Counseling was a big component with this position-as we were charged with monitoring sales staff during live presentations and training sessions. Developing better counseling techniques and listening skills.n/an/a"

General Administrative (Former Employee) says

"At Goldline unless you are a salesperson you don't really exsist. Until you make a mistake. You will only get recongnition once a year. If you are the favorite of one of the "higher up's", as in they hired you, then no problem. A few good people."

Client Service Rep (Former Employee) says

"A typical day at work consist of your general call center duties which includes answer inbound calls and confirming sales order according to the company script. You learn different office task and about the precious metals industry. Management could be indirect at times and need to imporve on communicating directly. Co-workers are fun and friendly they are big on getting together and hanging out. The hardest part of the job is when sales are slow. The majority of your work is based on the outcome of the sales team. When things are slow you could find yourself at a complete standstill. The most enjoyable part of the job is confirming the sales order and free lunch every friday paid by the account executives.free lunch for client services department every fridaybenefit packet could be better; you have to sign up to work saturday's"

Facilities Cle (Former Employee) says

"They need better management overall no a bad company to work for all though they can work on certain things get more competent people to have managerial positions"

Manger of Business Intelligence Development (Current Employee) says

"Sales team is overvalued. Support teams are severly undervalued."

Warren says

"I had requested my purchase be sent to my PO box. Instead it was sent to my house where it was placed between the storm door and my front door. I did not sign for the package and anyone could have taken it and I would not have been believed that I did not get it. Also, the free silver coin that was advertised on Glen Beck was not included in the package. I cannot trust you with any future purchases."

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