GoToMeeting Sucks Customer Reviews and Feedback

From Everything.Sucks

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time. In late 2015, Citrix announced plans to spin-off the GoToMeeting business as a stand-alone subsidiary with a market value around $4 billion. In July 2016, Citrix and LogMeIn announced plans to merge the GoTo family of products.

A unsatisfaid customer said this in a review: "I needed lots of support when I was setting up our GoToMeeting account. When you try to make some changes you are faced with recorded messages, it is impossible to speak with their customer team. I waited for more than 40 minutes on two different occasions. Very frustrating. I am paying for a service that Zoom provides for free.

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