Gifts Sucks Customer Reviews and Feedback
A gift or a present is an item given to someone without the expectation of payment or anything in return. An item is not a gift if that item is already owned by the one to whom it is given. Although gift-giving might involve an expectation of reciprocity, a gift is meant to be free.
A person said this in a review: "I think the gifts are not necessary because they contribute to the culture of materialism and capitalism that contributes nothing to a better society."
"If someone makes you feel guilty about not getting them a gift, chances are their priorities are out of whack — and you might want to consider how deserving of a gift (or your friendship) they really are." Laken Howard,a columnist wrote in Bustle, he added "Gift-giving can be a massive source of financial stress: According to SunTrust Bank's annual holiday survey of 2,500 Americans, 49 percent of people are feeling pressure to spend more than they can afford this season."
Sales Associate (Former Employee) says"This company only cares about themselves. The employees are nothing to them. Low pay, not even 20 hrs a week, you work alone (if you have to go to the restroom you have to close the store). They don't bring in merchandise to sell but yet they call you out via email for all to see if you don't make goal. If someone calls out the DM bullies you into working on your day off.Just an all around mess of a company from owners all the way down to management. I would not wish this job on anyone unless they like being underpaid, bullied and generally treated like you don't matter, You would think with Covid 19 they would be closed. Once again it shows that they just don't care about the employees. No room to social distance in the store.Very happy to no longer be there."
Sales Associate (Former Employee) says"Unless your friends with your manager you're treated good. Manager is famous for SILENT TREATMENT! Also it gives her great pleasure to hang up on you on the phone. Cons: Can Never please"
Store Manager (Former Employee) says"The shortest employment I’ve ever experienced. Worst job I’ve ever worked. They do not care about management at all. District manager absolutely TERRIBLE!!!! Negative negative negative. Would never recommend this company to my worst enemy."
Sales Associate (Former Employee) says"Management lies to you and then when you do your job better then them, they find a reason to treat you poorly, do not work for them unless you want to be paid poorly and treated like a lower member of society."
Manager (Former Employee) says"The company does not show the employees how much they are appreciated or how they doing a good. Since someone else took over the company it has became a horrible place to work at."
Sales Associate and Cashier (Former Employee) says"Never would work for them again. Was let go for no reason. They let me work my whole shift. Was discriminated against because the District Manager she never met me and at first sight didn’t like me. Told my boss to write me up for having on a hoodie and I didn’t have on one. This lady never held conversation with me. That’s crazy!!!"
Store Manager (Current Employee) says"They are the coldest uncaring corporate entity that I’ve ever seen in a job setting. They only care about goals and the bottom line. They don’t train correctly- they don’t speak to you they treat all employees like they are morons and have no job skills. Anyone of them will step on you to make themselves look good and to achieve their own greatness. I wouldn’t suggest anyone to ever work here. Worst job ever Cons: All of them you can think of"
Loris Gifts (Former Employee) says"I have already had two managers going on the third. The company is not very organized the employees Are not very friendly Or supportive to the other employees that they are not friends with. Most of them know each other and they’re in their little click"
Assistant Manager (Former Employee) says"This company is extremely unorganized, no set schedule to balance personal life. No help from upper management and theres favoritism. No good benefits, Daily goals are extremely high non realistic for a gift shop. Too much hands on work that takes away from customers and sales. Very stressful job especially for management pay isn’t enough for all the required work on a daily basis. Short staff no one lasts long"
Assistant Manager (Former Employee) says"This is a terrible company to work for! When you bring problems to management or Hr they say they look into the situation but never do. They are unfair and don not listen or take pride in there employees. DO NOT WORK FOR LORI'S! Cons: Loris is just a bad company!"
Customer Service/ Sales Representative (Former Employee) says"One of the worst places I've worked as far as management and understanding of children being sick going to school and trying to work there was ridiculous they would not work with your schedule if you did not agree with everything they cut your hours Cons: Management was the worst"
associate (Former Employee) says"My question is why does this franchise think the associates are only worth minimum wage???? Cons: too many"
Sales Associate (Former Employee) says"When I was working at Lori's, they had rats and mosquitoes! Even if the rats bit into chips and drinks, my manager would not let us throw out the food/drinks. The manager did not care about the workers that were there before her. She began reducing the hours of the employees that she did not like, which is unfair. After having many issues with the manager, I tried to contact HR and the district manager. The company did not let us get in contact with HR. I tried to contact HR for months and never got a response. The district manager ignored the ongoing issues. Lori's is a money hungry company that punishes employees for not suggestive selling. Cons: Rats, Malaria, Zika, Aids, The bubonic plague, Everything else about the company!"
Associate (Former Employee) says"Poor management with no experience or formal education. Always late and rarely available for questions. Very poor communication with always negative feedback. Cons: No breaks"
Sales Associate (Current Employee) says"We are often scolded at by the manager if we do not attempt to suggestive sell to every single customer, making the work environment awkward and tense. I do not like the company, it seems as if they only care about the money and if the goal was reached or not instead of putting more focus on the customers and the store's values. They are very money hungry, it's embarrassing. Cons: Everything"
Sales person (Former Employee) says"Very poor management. Regional manager and store manager are only in name only with no people skills. Very prejudice nationality wise. I do not recommend this location. Cons: Very poor management and piecemeal training."
Assistant Store Manager (Current Employee) says"Management is terrible. Wages are low. Even managers salaries are below living wage. They expect you to dedicate your whole life to the company for next to nothing. Terrible hours. Nightmare company. Cons: No appreciation for the work you do. Terrible hours. Poverty wages."
Sales Associate (Former Employee) says"Does not hire within or let employees grow within the company. Demoted all Assistant Managers's wage to sales associate wage. Therefore eliminating Assistant Managers. Agreed to pay $15/hour but cuts hours so employees can basically still make previous wage. Working 2 hours a day isn't worth it. Will make management work hoildays short notice. No job security or advancement. Will no let you use sick time if you do not use it before it you accumulate 40 hrs. Then they wipe your available sick time which is illegal."
Assistant Store Manager (Former Employee) says"I was happy until my D.M starting messing with me as an Assistant Store Manager I should feel happy at work but when your Store Manager does nothing everything falls on your shoulders. Cons: No breaks, No Help from HR, Corprate"
Customer Service Associate (Former Employee) says"Co workers did what ever they like manager let assistants do whatever they wanted when they didn’t want to work did a lot a work only for hours to be cut Cons: Mangement not good"
Former Employee - Customer Care Representative says"I worked at Thirty-One Gifts full-time for more than 8 years Cons: The challenges were the work atmosphere it was fake and phony and sometimes hostile from the management (not the supervisors) but Human Resources and the higher up management. They don’t care about you as a person, to them you are a another butt in a seat, of course they will tell you differently until you experience the phonyness and hostility for yourself. Human Resources is not your ally make sure you have them make a copy for you of everything they say verbally. It’s better to just email them and keep your own records of everything documented."
Current Employee - Marketing says"I have been working at Thirty-One Gifts full-time for more than 3 years Cons: Terrible leadership across the board. The owner has surrounded herself with "Yes men/women" who are afraid to stand up to her and tell her no. There is also a total lack of process or work flow, so nothing can be done smoothly or efficiently."
says"I have been working at Thirty-One Gifts Cons: * They lie to you about pay raises * Have 0 respect for you * Supervisors don't know what they're doing * Always chaotic * Constantly changing their systems in all departments * Make horrible business decisions * Don't care if you have health problems * Don't care if you have to go to the doctor or are in the ER, even if you bring a note, they put a point on your attendance * Wearhouse is not in OSHA regulations * They don't care about you. You're nothing but a replaceable number * Supervisors will stand around and watch you work as opposed to doing anything * Supervisors are constantly leaving their area. If you need help, you have to figure it out yourself because they're not there to do their job"
Former Employee - Anonymous Employee says"I worked at Thirty-One Gifts full-time for more than 5 years Cons: Not being able to be myself on the phone, I had to be phony."
Former Employee - Anonymous Employee says"I worked at Thirty-One Gifts full-time Cons: You are nothing but a butt in a seat in the call center."
Supervisor says"I have been working at Thirty-One Gifts for more than 3 years Cons: Terrible work environment! Pay is below industry standards"
Former Employee - Customer Service Representative says"I worked at Thirty-One Gifts full-time for less than a year Cons: I had two children pass away during this time, one a couple of months before I started and the other during the time. During this time I was switched around from Supervisor to Supervisor in which would have to report a few with trainer on the comments they would give me. Once I reported them it was a witch hunt, out to get me, every one saw it, every one knew it, every one stated it. I was made to feel belittled, confused, was told mis accurate information on a daily then reprimanded for it. I feel I was never given a chance from the get go and I loved the job, really sad....."
says"I worked at Thirty-One Gifts for more than 3 years Cons: Poor quality of pay and extremely bad treatment of employees."
Senior App Developer says"I worked at Thirty-One Gifts for more than 3 years Cons: Frequent layoffs. Low moral. No windows. Mandatory overtime. Frequent releases in the middle of the night. On call. What ever you are told about the bonus, do not believe it, even if it is in writing..."
says"I have been working at Thirty-One Gifts for more than 8 years Cons: Communication needs to proved. Some of management don't care about the employees. The work is slow more than busy. Always have depend on consultants to have work."
Sue W says"Looks like I’m not the only one disappointed with this company! Have never revived my item- of course they have my money. Have never received tracking updates. Was hung up on three times. Wow- they should get zero stars."
Anand says"Ordered a gift for my sister's birthday. Never arrived. I was tracking the order on their site and it kept saying the delivery date was Jul 23 - and so I kept waiting. Come July 24, I write to them asking why the gift was delayed and they tell me they simply cancelled the order!
They claim they emailed me for details on customization on July 13 (which I'd already provided when I ordered). I went back and looked in all trash/spam/junk folders for their email - none! They refunded me the money - but only after I complained that the gift wasn't received. If they'd cancelled the order already, wouldn't they have processed the refund already and updated the order information on their website?
Overall, I think somebody over there screwed up, and they don't want to admit it. Disappointing experience overall. If they'd at least admitted their error - I wouldn't have written them a 1-star review. They should start by being honest and admitting their errors."
Kay says"This was my first and last purchase on Gifts.com
I ordered a customized coffee mug In early June. I received a shipment notification on June 26. It is now July 9 and I still do not have my item, which is part of a birthday gift I have been planning on giving my friend tomorrow.
I paid and expected this item to be shipped via UPS. All the way. We experience multiple issues with our local USPS, therefore I never order anything through that shipping method. Unfortunately, Gifts.com does not inform you that your order will take an epic journey through our great nation, rather than just going from Point A to Point B. This company says they are based in California, which would have made this shipment super easy, as I am in Nevada. Instead, it was shipped from a facility in Illinois, then sent to California, and THEN back-tracked to Nevada. Tracking it, I see it was delivered to the post office on July 6 at 11:00am, and there it sits, apparently. Post office gives me a delivery date of today, however this date has changed 3 times THIS WEEK. First it was Monday, then Tuesday, now today.
Gifts.com will assuredly tell you that they aren't responsible for the item once it leaves them, which is crap. They are well aware these shipments are pawned off to USPS, and they know full-well shipments are heavily delayed this way. Choosing to put their customers through this, and willingly participating in 3rd party delivery methods, is idiotic. I should not feel stressed out over a stupid coffee mug. In my opinion, it is the job of the originating shipper to ensure shipments reach their destinations in a timely manner. And, now, since USPS has their grubby little hands all over this, I am worried the mug will be broken when (or if), it ever gets to me. Seeing as our mail carrier could not care less about providing decent service (they shove mail and boxes all into our mailbox, constantly damaging our mail/deliveries), I am fully expecting to open a box of porcelain dust. Even if the mug isn't broken, if there is any other issue with it, I'm stuck with it now since it'd be too late to fix it. And, since I don't hate myself, I won't even attempt a return or exchange with this business.
Equally irritating are all of the emails they pummel you with, yet there isn't an 'unsubscribe' option on any of them. I've looked. A lot. So, I had to add them as an email to block, through gmail. Stupid!
Shame on you, Gifts.com, for copping out on customer service. Shame on you for refusing to offer multiple shipping options. I ordered this a month in advance to avoid exactly this type of situation, yet here we are anyway! :( Had I known, I would have stayed with my original order from England. Afraid international shipping would be an issue, I chose Gifts.com. Dumb, dumb, dumb.
This whole experience has ended up being anything but a gift. I don't even care about this gift anymore, which is a shame because I was excited about it. This shipping debacle has soured everything. Do not give this subpar company a penny of your money."
Bob Bonner says"I live in the UK and ordered a wooden house name sign for my brother-in-law's 30th wedding anniversary (over $100 with speedy delivery) - he and his wife live in the US. My money was taken very promptly. The sign didn't turn up on the promise date so we missed the anniversary. I contacted Gifts.com and they said they had lost the order - interesting as they seemed to still have all the details but had not contacted me!
Stupidly, I reordered the same product with the same delivery details. Three weeks later, the sign had still not been delivered - and Gifts.com had not contacted me. I emailed them again. They replied quickly to say that they could no longer supply this item and would I like a credit note or refund - again, very suspicious that they did not contact me.
I have asked for a full refund and they have emailed me to say that they've done that - let's see if it arrives in my account .......
I wish I'd read the reviews before making this purchase - I will NEVER use them again."
Robert Anthony says"@SideBizGuy Originality helps the personality Sucks when people are using the same growth template from the same g… https://t.co/EklofncauD"
Joan Carol Clayton’s Love Child says"It actually sucks sometimes being the planner in the group. You’re super thoughtful about gifts and activities for… https://t.co/byLPey7tLF"
𝐌𝐚𝐫𝐢𝐚𝐡. says"@chrissy_reimim My man sucks at secret gifts, he’s too excited and always slips up and tells me or gives my gift too early 😂❤️"
cameron is really f/cking gay - he/him says"@shadowofpastel christmas kinda sucks ngl. its totally overrated. the only good things ab it is the movies, candy c… https://t.co/WhotXfsDG3"
In The News
The Washington Post reports"Miss Manners: Restaurant experience ruined by masks"
Showbiz Cheat Sheet reports"Brad Pitt's $18500 Tree Was Just 1 of Many Lavish Gifts From Angelina Jolie"
KING5.com reports"Gov. Jay Inslee accidentally gifts maggot-infested apples during wildfire visits"
msnNOW reports"38 Unique Wine Gifts That Go Beyond a Boring Bottle of Pinot"