GGP Sucks Customer Reviews and Feedback

From Everything.Sucks

GGP Inc. (an initialism of General Growth Properties) was an American commercial real estate company and the second-largest shopping mall operator in the United States. It was founded by brothers Martin, Matthew and Maurice Bucksbaum in Cedar Rapids, Iowa in 1954, and has been headquartered in Chicago, Illinois since 2000. It was subject to the largest real estate bankruptcy in American history at

A former employee mentioned, "Everybody at GGP is scared of the CEO whose behavior and reactions to things are erratic. He makes decisions despite what those around him recommend. This leads to a toxic work environment."


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"Low pay, not good organization"

Facilities Maintenance Technician (Former Employee) says

"Worst place I have every worked. Did not provide sufficient training. understaffed in facilities maintenance and cut throat management. Upper management is horrible as well."

Lease Accounting Lease Accountant-Billing (Former Employee) says

"1st 7years of service extremely pleasant, stressful, but rewarding. Last 1 1/2 extremely unpleasant environment and under different management.Personal GymUnstable & unproductive environment. An extremely stressful environment with no clear direction."

Receptionist (Former Employee) says

"Working in that office was like going back to high school. All the woman talked about me. Whenever I walked into the back office for anything conversations stopped. A customer came in and verbally harassed me and I was blamed, and I was the one who called for security."

Account/Project Manager (Former Employee) says

"I loved working with the field marketing managers across 120 malls. They simply were the best talent to work with as they worked hard to meet customer expectations and generate repeat spending. I managed full service development and execution requests from the field marketing managers to facilitate an average of 50 live creative projects for B2B marketing, interactive - social media, out of home, digital billboards and animation videos, in store collateral and barricades.Strong talent in Field Marketing ManagersNot enough positive reinforcements from management."

Jefa de turno (Former Employee) says

"Soy ex trabajadora de costanera center si bien la empresa es buena la jefatura del costanera no tiene la educaccion de buen trato a su personal siendo asi un mal ambiente laboralBuena empresaPoca supervicion asia su jefatura"

Corporate role (Current Employee) says

"Everybody is scared of the CEO whose behavior and reactions to things are erratic. He makes decisions despite what those around him recommend. This leads to a toxic work environment."

Manager (Former Employee) says

"Many years ago, this company was actually known as a great place to work. A bankruptcy and multiple management changes has made that a thing of the past. Now morale is at a low, layoffs have become a part of the culture, and stress levels are peaking. Meanwhile, the company makes changes to its organizational structure, only to revert back to the original organizational structure later, and then back again some time after that. It's like ping pong and leaves the rank and file scratching their heads. There's a lot of grumbling in the trenches, that's for sure."

Lease Accountant (Former Employee) says

"No longer exists so there's not much point in reviewing it, is there. But the alg is making me type filler, so that's what I'll do...Perhaps this is enough? Let's check and see."

Maintenance Technician (Current Employee) says

"It would be a good place to work if you had the right management that was fair to there employees. Treated them with respect, the most enjoyable part was making friends with the mall employees.BenefitsManagement"

Property Accountant (Former Employee) says

"Its all fake. They act like they want to be team oriented but they really aren't. They have some sort of training team, but its just fake."

Central Plant Engineer, Management (Operations) says

"my first year there was mind blowing & fun. our operations group was hard working & productive but after my boss was throne under the bus & force out of the company. buy the time i found out, he was gone. this new operations guy from Texas senior operation manager was like night & day. talk alot of game but, he did not respect the island culture back stab every chance he had to keep his rep. when i saw what kind of person he was, our relationship fell. after i'd showed him all i knew, i became next to be cut out.great bonusnone"


"the company culture as a whole do not honor a hard-working dedicated employee instead they want someone that's going to kiss butt and allow themselves to be treated any type of way from their employerNice benefit packageHard work goes unappreciated"

Housekeeping (Former Employee) says

"They had horrible mangers and very horrible hours. hours were either 8 am - 3 pm or 3 pm - 11 pm Monday- Saturday only Sunday is smallest set of hours you'll get. customers are very rude and they have no respect for your job.You might get a few free stuff if your niceeverything is wrong"

grounds keeper (Former Employee) says

"i was a groundskeeper job varied depending on the time of the year what i learned was operating equipment skidsteers to plows mgmt was fair mostly had thier hands tied. when i started there we 21 employees which blossemed to 31 during the summers only. the hardest part of the job was turnover our crew was cut to 14 with 2 additional temp jobs during summers. mgmt would always threaten us with sub contractors unless we stepped up our productivity. this caused high turnover and several injuries including myself it was stedy work and i was able to interact with peoplefree extra plants including shrub, annuals and tulipssnow storms and planting cycles were exhusting"

Corporate Accountant (Former Employee) says

"Nice place to work though advancement and good pay is hard to come by. So great for people who do not mind being in the same spot for a long time or in search of stability..."

Marketing Assistant (Former Employee) says

"I worked for one of the mall management teams in the Marketing department. I often had new Marketing bosses because of re-organization. GGP has a love-hate relationship with marketing. I've seen the marketing manager position get removed and then a few years later brought back and then removed again at multiple locations.Decent pay with great benefits, local management can be more tolerable than corporateMarketing is seen as disposable."

Technical Support Specialist (Former Employee) says

"It seems to have a high turnaround. Everyone seems to like working there, but they don't have a great model for measuring performance. You can do twice the amount of work, at triple the quality of anyone else, but you might still get sacked because of the tight knit politics in the office. Subsequently, you need to make some very high connections to stay employed past your first rookie mistakes. The IS department seems to be the most disorganized."

Security Systems Engineer (Former Employee) says

"During my time with GGP, I realized that the only thing I'll miss about the job is the pay. I specialize in CCTV administration, project management and networking but when I arrived on my first day, I learned that I would be reporting to a guy who managed desktop security and had no concept of cameras or networking. I constantly had to deal with the difficulty of balancing the contrasting priorities of Corporate Security and Information Services since the two departments refused to communicate to one another. I learned first hand what it feels to be "between a rock and a hard place" as I could never find a solution that would make both sides happy. The second bomb was dropped on me when I learned that even though I was brought in to help manage the CCTV installations at their malls throughout the country, the IT department had no budget for me to travel. They wouldn't even pay for me to go get trained in the video management system that I was expected to support! I did get the chance to work with some very talented people and formed some great relationships. But I will not miss the stress associated with working for such a mess of a company.Summer HoursLack of communication"

Marketing Administrative Assistant (Former Employee) says

"At the time I worked at one of GGPs properties, it had just acquired the property. There was a mix of old and new management so that created a tough environment with an us vs. them result. I really can't speak to the corporate culture today as this was more than 15 years ago."

Tax Administrator (Former Employee) says

"This company was in transition and struggling except for those at the top. Many layoffs and firings during my years there. Just unacceptable behavior for a large corporation."